Digital Volunteer Engagement Manager

Movement Labs is a movement incubator and the leading peer-to-peer text political consultancy supporting progressives and grassroots activists nationwide. We are dedicated to building durable electoral power by expanding voter participation, shifting partisanship of current voters, and turning non-voters into voters. Through scalable, data-driven strategies and innovative tactics—from grassroots organizing to digital engagement—we target key districts and states to secure federal power. We invest in pioneering new methods and piloting programs that will ultimately help us win the House in 2026 and the presidency in 2028. Beyond the major elections, we focus on securing critical rule-of-law positions to protect democracy, build a strong candidate bench, and safeguard the integrity of future elections.

Movement Labs is a fast-paced environment, where we are laser-focused on testing and implementing strategies for resisting the worst of the Trump agenda. We work hard, and the environment evolves rapidly. We are adaptable, nimble, and shift quickly as needed to meet the moment. We are looking for candidates that thrive in this type of environment.

We are trialing a new program focused on increasing engagement in political action across the country. We are hiring a short-term Digital Volunteer Engagement Manager to help us spin up this experiment, and test out new ways to mobilize people.

This role is focused on building, maintaining, and deepening relationships with our volunteer base developed for Rapid Recruit, a project to stop authoritarianism. The Digital Volunteer Manager ensures our national list of volunteers remains engaged, mobilized, and consistently recruited into meaningful actions that advance our mission to stop authoritarianism and defend democracy.

This is a high-intensity, fast-paced role that runs until December 19, with the possibility of extension if the experiment is successful. We will need our new Digital Volunteer Manager to hit the ground running, and be super stoked to sprint on this innovative and potentially hugely impactful project.

We are a national organization that works across timezones. A flexible schedule is a plus. This role is fully remote.

Responsibilities

Volunteer Recruitment and Engagement

• Leverage Movement Lab’s in house AI Chat Bot to effectively communicate with and engage volunteers
• In collaboration with the team, develop and execute ongoing recruitment strategies to grow Movement Labs’ nationwide volunteer list to 250k in 2025 and 1M in 2026.
• Track the growth and sustainability of the volunteer list.
• Work with Movement Labs team to invite volunteers into high-priority actions, events, and experiments (phonebanks, texting campaigns, mobilization pilots, etc.).
• Maintain consistent volunteer touchpoints via text, ensuring strong follow-through and high engagement.
• Create and manage segmented volunteer communications that tailor engagement to interest areas, availability, and past participation.

Relationship Building & Retention

• Build brand-aligned relationships with volunteers, ensuring they feel valued, supported, and part of a broader community.
• Use Movement Labs AI Chat Bot to regularly implement recognition and retention strategies (e.g., thank-you notes, leader spotlights, milestone tracking).
• Identify and cultivate emerging volunteer leaders, supporting their growth into sustained organizing roles.
• Track volunteer satisfaction and engagement, and surface insights to the organizing team to strengthen strategy.

List & Data Management

• Maintain accurate and up-to-date volunteer records across databases and digital organizing tools (EveryAction, Mobilize, ThruText, etc.).
• Regularly clean and segment lists to optimize outreach and reduce drop-off.
• Track key metrics (e.g., open rates, sign-up conversion, retention rates, participation levels) to measure volunteer engagement and campaign effectiveness.
• Generate weekly or monthly engagement reports to share progress with senior staff and cross-team partners.

Program & Campaign Support

• Support cross-team coordination for volunteer-driven campaigns and experiments- many of which will be with partners and some will be ML led.
• Collaborate with project managers, communications team, and tech teams to align volunteer outreach with campaign goals.
• Provide logistical support for volunteer-driven actions (e.g., training calls, onboarding sessions, rapid-response mobilizations).
• Document best practices and lessons learned from volunteer engagement pilots and experiments.

Our preferred candidate will have many of these characteristics and experience:

• 2-5 years of experience with digital and creative campaigns
• 1-3 years of experience recruiting and engaging volunteers to take action

Our preferred candidate may have some of these characteristics and experience:

• Managing experiments and tracking data to learn best practices and apply them. 
• AI prompt writing

• This is a short-term role that starts ASAP and runs until December 19, with the possibility of extension. 
• Annual salary of $82,680 pro-rated for short-term role, as part of a transparent salary structure with clear levels of advancement. 
• This position is not eligible for the collective bargaining unit.

We’re looking for candidates with a wide range of skills and experience. If you’re excited about the job, even if you don’t match all the characteristics, we encourage you to apply. 

We are looking for someone who can start right away, and applications will be reviewed on a rolling basis. Applications submitted by October 8 will be given priority.