Manager, Venue Technology

Department: Technology

Employment Type: Fixed Term - Full Time

Location: Brazil

Description

THE POSITION

• Responsible to ensure all aspects of Technology, Telecommunications and Broadcast Technology Services are implemented in accordance with the pre-agreed FIFA Technology requirements at the assigned venue(s).
• Manage a strong diverse Venue Technology team composed of paid staff, contractors and volunteers for operating the technology services at the assigned venue(s). 
• Collaborate with stakeholders’ groups, clients, providers, and government entities in relation to ensuring the delivery of technology services across all venues, in accordance with the defined governance structure.
• Manage and contribute to the venue technology working groups in accordance with the agreed governance structure across all aspects of the tournament programme (planning, implementation, readiness and operations). 
• Manage the technology demand / needs requirements for technology services across the tournament space (Technology Equipment Allocation Process). 
• Plan the delivery of suitable end user technology equipment and services to all FWWC 2027 departments and FIFA constituent groups, including hardware, services and consumables. 
• Facilitate the collection and distribution of technology requirements of all client groups involved in the FWWC 2027 across all client groups, including, Media, Broadcast, Guest Operations, Commercial, Football Technology etc. 
• Ensure that all information pertaining to infrastructure, services and spaces needed for the delivery and support of all technology services are communicated to, and understood by, venue/site authorities and respective delivery teams. 
• Provide guidance and direction to relevant teams on matters relating to the structural build-out and technology services implementation, including the commissioning and final decommissioning of all tournament venues.
• In collaboration with assigned personnel and Stadium partners, relevant parties (private and governmental) enable / support the timely delivery of venue technology services. 
• Develop regular progress, risk and issue management reports in accordance with the governance structure / reporting methodologies and, or PMO systems
• Manage the on-site IT Technicians and support teams during tournament time operations, including end-of-day reporting and incident escalation to IT Command Centre. 

YOUR PROFILE

• University degree or similar higher education, in Information Technology, Computer Science or related field 
• Minimum of 8 years overall IT experience and minimum 4 years of experience in a similar role
• Experience in the Sports / major event industry is a must
• Proven track record of successful delivery of complex IT programs and projects
• Manager with proven track record in similar projects
• Good knowledge of venue technology services across major sporting events
• Have up to date knowledge and project management expertise in all event related technologies, including, all types of technology business solutions, community access TV (CATV), radio communications, wired communication, printing, broadcast contribution network, spectrum, audio and visual.
• Ability to always maintain a professional demeanour
• Consistently interacts professionally and works productively with all levels of employee.
• Excellent cross group collaboration skills and demonstrated ability to lead virtual teams across groups, conflict management and driving consensus to deliver on program milestones
• Good Leadership skills and able to manage and motivate other team members
• Highly adept at consulting, negotiating, communicating, consensus building and facilitation
• Excellent verbal and written communication, training, and presentation skills
• Ability to adapt speech to audience coming from a broad spectrum of disciplines and with various levels of technical knowledge
• Leadership and accountability across all areas of relevance
• Strong political acumen and adaptable to a wide range of working environments
• Right to work in Brazil. 
• Fluent in English (spoken and written)
• Fluent in Portuguese (spoken and written)
• Proficiency in any other FIFA language (FR / ES / GER) is an asset
• Willing to travel within Brazil (up to 20%), with some trips with a long duration (15 days or more)  
• Ability to re-locate to Rio de Janeiro.