NextGen Youth Outreach Manager (12 months FTC)

Contract: Full-time, Fixed Term Contract for 12 months

Working hours:

• 40 hours per week
• Standard working hours are 9am - 6pm (with 1 hour unpaid lunch break) with the option to flex-start and end time. 
• We offer flexibility to employees to balance their commitments, including medical appointments, parental or caregiving responsibilities, and personal goals.

Salary: London: £35,611 / Outside London: £31,328 pro-rata for 12 months

Location: Candidate must be resident and have the right to work in the UK. We have offices in: London, Birmingham, Manchester, Leeds.

Travel: This role requires regular travel around our four operational regions (London, Birmingham, Manchester and Leeds) - we anticipate this will involve an average of two days per week travel to meet partners and conduct outreach.

ABOUT GENERATION

Generation is on a mission to transform lives through meaningful careers that would otherwise be out of reach.

Launched globally in 2015 by McKinsey & Company, Generation is now the world’s largest demand-led employment initiative. We’ve supported over 100,000 people into career-starting roles across 17 countries and 26 professions, partnering with more than 4,000 employers worldwide. Our work is backed by transformative funding from Microsoft, the JP Morgan Charitable Foundation, the Macquarie Group Foundation, Barclays, and others.

In the UK, Generation is a Ofsted ‘Outstanding’ training provider that designs and delivers profession-specific training programmes focused on in-demand sectors. Our unique approach combines hands-on technical training with extensive pastoral support and direct connections to employers, ensuring learners are job-ready from day one.

Since our UK launch in 2019, we’ve trained over 3,500 people, with a strong focus on supporting those from underrepresented backgrounds facing barriers to sustainable employment. Our learners achieve an industry-leading job placement rate, and have gone onto build careers with over 1,000 employer partners nationwide. 

At Generation, we’re driven by a deep commitment to tackling unemployment and breaking down barriers to opportunity. Too many people in the UK remain locked out of meaningful work, not because they lack potential, but because they lack access and equality of opportunity. We believe in the power of effective, evidence-based solutions to create lasting change - helping individuals realise their potential while addressing systemic inequality. This mindset is embedded in everything we do. 

Join us and be part of a movement that’s opening doors to life-changing opportunities.. 

Find out more at www.generation.org. You can also learn more about our culture, directly from our incredible people - What is it like to work at Generation?

Generation acknowledges the duty of care to safeguard, protect, and promote the welfare of staff and learners and is committed to ensuring safeguarding practice reflects statutory responsibilities, and government guidance and complies with best practice.

All our staff in the UK are required to undergo a DBS check.

ABOUT THE ROLE

As the NextGen Youth Outreach Manager, you will lead outreach partnership activity focused on engaging young people across England with Generation programmes as part of a year-long, high-profile project (titled NextGen internally) we are embarking on to scale our youth provision.

This role will focus on building and managing cross-regional and national partnerships, specifically with organisations and teams supporting young people, to create sustainable referral pathways into our programmes. You will complement the work of regional Outreach Managers by expanding Generation’s reach beyond traditional referral routes and strengthening engagement with youth-serving organisations.

You will play a critical role in increasing awareness, generating high-quality applications to our programmes, and ensuring partners are equipped to connect young people with the right opportunities.

There is an expectation of regular travel across our four English target regions - likely to be in the region of twice per week for partner meetings and direct outreach to potential applicants.

We’re looking for someone who thrives on making an impact, loves seeing real results, and is passionate about using creating more opportunities for young people.

KEY RESPONSIBILITIES

Partnership development & outreach delivery

• Develop and manage partnerships with FE colleges, combined and local authority youth services, and national youth organisations to support learner recruitment.
• Identify and establish new cross-regional and national partnerships to expand Generation’s reach among young people.
• Build strong, sustainable referral pathways outside of well-established DWP/Job Centre Plus routes.
• Act as a key external representative of Generation, building awareness and enthusiasm for our programmes.
  

Reporting, monitoring & learning

• Track partnership engagement, referrals, and conversion outcomes to inform performance and strategy.
• Provide regular reporting and insights to the Head of Outreach and wider team.
• Feedback success and learnings to external partners to strengthen relationships and collect learnings for future cohorts.
• Identify opportunities to improve outreach effectiveness and partnership models.
• Share learnings to support scalable and sustainable outreach approaches across regions.

Collaboration & programme development

• Work closely with regional Outreach Managers to align activity and avoid duplication of efforts.
• Collaborate with Admissions, Marketing, and Programme teams to ensure a seamless learner journey.
• Contribute to the development of outreach strategies focused on young people facing barriers to employment.

PERSON PROFILE

To be successful in this role, we think you need:

• Exceptional relationship-building skills – able to engage and influence a wide range of partners and diverse audiences
• Passion for social impact – motivated to support young people into meaningful careers
• Strategic mindset – able to identify and develop new partnership opportunities
• Proactivity and ownership – comfortable working independently to drive results
• Excellent communication skills – confident presenting, influencing, and collaborating
• Adaptability and curiosity – open to learning and improving approaches based on data and feedback

EXPERIENCE

The ideal candidate will have:

• Experience in leading or significant supporting outreach, partnerships, business development, or recruitment (ideally in education, youth, or employability settings)
• Experience working with organisations supporting young people or underserved groups
• A track record of building and managing external partnerships to generate clear results
• Experience designing or delivering outreach campaigns or engagement activities
• Experience working towards targets in a fast-paced environment

ROLE TARGETS

• Applications from priority youth demographic, meeting targets for each programme
• Number and quality of active outreach partnerships

At Generation, we're changing people’s lives. Purpose and social impact at the heart of work in itself gets us out of bed each morning! However, beyond this, working with the team, you’ll get:

• Autonomy to own and take forward your own workstreams as part of an ambitious, fast-growing charity
• Flexible/hybrid working accommodating your preferred working pattern and needs and a work from home set-up allowance
• Professional development opportunities including an annual personal development budget, up to 5 days training/study leave and protected time for your own learning and development
• Volunteering opportunities with the chance to support our learners with mock interviews
• 25 days annual leave
• Enhanced maternity and paternity pay

A FAIR CHANCE 

Every role at Generation is open to applications from all sections of society. We believe in the potential of everyone; regardless of race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other aspect that makes you, well, you. 

We believe that the more diverse we are the better we become. More than just encouraging your application, we're committed to conscious inclusion that (we hope) cultivates an ethos of belonging, connection and shared purpose. We go further together. It’s this philosophy that drives us towards our mission. We open our doors to those who share this mindset. 

We are particularly interested in hearing from candidates from marginalised groups. We will assess applications on a rolling basis and close this posting as soon as we have found the right candidate.

Support with your application

Here’s a recruitment support resource that explains our application process and offers tips to help you put forward your best possible application.

https://docs.google.com/document/d/1C2eU1_6tGW0ML4OHoXYTYAy_aLApg0M4EqcjU33tj3M/edit?usp=sharing