Project Support Officer

Big programmes need someone who spots what others miss. Someone who keeps the wheels turning. Someone who quietly makes things happen.

We’re looking for a proactive Project Support Officer to support major programmes across our change portfolio. You’ll be the right-hand support to a Project or Programme Manager, owning the organisation, governance and controls that keep delivery on track.

You might not own senior stakeholders yet. But you’ll be in the room, learning fast, contributing ideas and helping shape how we do things. This is a brilliant stepping stone for someone who wants to grow into a Project Manager role and is ready to roll up their sleeves.

Our Virgin Family

Virgin Red rewards customers who live the Virgin lifestyle. Earn Virgin Points across our vast partner network, unlocking everyday rewards and exclusive experiences. As the Virgin network hub, we foster deeper customer understanding, opening doors for partners. Bold, distinctive, customer-centric – that's Virgin Red.

We’re a huge brand, but not a huge team, which means we take a hands-on approach while thinking strategically. Everyone rolls up their sleeves to get things done, making it an exciting and collaborative place to work.

Tell me more

• Support large programmes or projects with hands-on coordination and control
• Own the detail across RAID logs, action trackers, milestone plans and decision registers
• Prepare clear status updates and reporting packs for review before they head to senior forums
• Coordinate meetings, steering groups and workshops, ensuring actions turn into progress
• Track budgets and resource plans alongside the delivery lead
• Act as a central connector across the project team, keeping information flowing
• Bring ideas to improve how we run projects as we continue to build and evolve our ways of working

What you’ll need

• Experience supporting projects or programmes in a fast-paced environment
• Outstanding organisation skills and real pride in getting the detail right
• Confidence working with governance, reporting and controls
• A collaborative mindset and the confidence to speak up with ideas
• Comfort with some ambiguity and helping define structure where it does not yet exist
• Experience in a startup or scale-up environment would be a plus

The extra details

Role type: 12 Month Fixed Term Contract
Location: London – Whitfield Studios/Hybrid & your home space
Salary: £40,000-50,000 plus bonus - We're putting our salaries out there for everyone to see - no smoke and mirrors, just honest numbers. We'll offer a salary that matches your skills, always aiming for room to grow.
Working hours: Full time - We embrace flexible working. Let us know what hours empower you to be at your best both professionally and personally, we’ll try to find a perfect match for you and us.
Benefits: Buckle up for an adventure with Virgin! Our benefits package isn't just a list - it's your ticket to an extraordinary career and life. Imagine unlimited leave for your globe-trotting dreams, a "Screw it, let's do it pot" to enjoy being you, and a learning budget to fuel your curiosity. We've got your back with top-notch health care, family support that goes the extra mile, and a pension plan to keep your future bright. From electric vehicles to flexible volunteering, we're not just offering a job - we're inviting you to join a community that celebrates your whole self.

Closing date: 13 April 2026

Some of the attributes that define a Virgin person just can’t be quantified in words. We pride ourselves on welcoming people from all walks of life, with all sorts of skill sets. Most recently, we successfully campaigned to add ‘Dyslexic Thinking’ as a skill on LinkedIn. Any uniqueness is a strength and will be considered an asset to our workforce. If there is something you would like us to consider, to tailor the hiring process to the way you work best, please don’t hesitate to let us know.

Ready to turn your career into the ultimate adventure? Virgin's got the map, the compass, and the crew. Your great adventure awaits!