Senior Coordinator, Program Operations

Job Title: Senior Coordinator, Program Operations

Team: New York Regional 

Location: In-Person in New York

Employment Type: Full-time

FLSA Classification: Non-Exempt

Start Date: June 2026

About Braven

Braven is a national nonprofit that prepares promising college students - called Fellows - to secure a strong first opportunity after college graduation through a career-accelerating program.

We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students, followed by support that lasts through graduation.  

Together, our ambition is to help rebuild the middle class and revitalize the American Dream.

To learn more, take a look at Braven’s Jobs Report.

About the Role

To achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring a Senior Coordinator, Program Operations, who will support the University of Mount Saint Vincent (UMSV) team in successfully running Braven’s Leadership & Career Accelerator course (the Accelerator). In this role, you will be part of the engine behind our work with UMSV. This role will help ensure smooth program logistics and provide other administrative support as assigned. 

This role is part of the New York regional team and reports directly to the Senior Director.

What You’ll Do 

Coordinate Logistics for the Accelerator (80%)

• Prepare and send weekly communications to Fellows (students who attend and complete the course) and Leadership Coaches, ensuring accuracy and inclusion of all region-specific announcements
• Manage discussion boards, including preparation and moderation
• Manage the UMSV email inbox and Google Calendar
• Monitor student progress and support interventions by reviewing case notes, and identifying and analyzing trends 
• Review the grader playbook data weekly to identify trends at the site
• Assign weekly Leadership Coach substitutes, share coverage reports, and serve as a substitute if needed
• Coordinate in-person Learning Lab logistics, including space, materials, and food
• Support with weekly Learning Lab execution, including  breakout room management
• Ensure Learning Lab decks are accessible by creating PDFs and utilizing software like Grackle
• Track and reconcile Learning Lab attendance for Fellows and publish records in the course
• Support the weekly Learning Lab observation schedule and conduct observations as assigned
• Support project management for the Accelerator using Jira

Support Fellow Events and Regional Team Activities (20%)

• Plan, execute, and provide on-site support for virtual and in-person Fellow recruitment events, including information sessions, tabling, and relationship-building with recruitment partners
• Execute and/or assist with ad-hoc program-related projects and tasks
• Plan, execute, and provide on-site support for UMSV events
• Other duties as assigned

Minimum Requirements

• Bachelor’s Degree

Preferred Qualifications

• 1-3 years of administrative experience
• Extraordinary organization skills and attention to detail
• Strong customer service ethic with the ability to proactively anticipate questions and concerns
• Strong critical thinking, written, and interpersonal communication skills are necessary
• Ability to manage multiple projects concurrently and independently
• Proficiency in Microsoft Suite applications (Outlook, Word, Excel, PowerPoint), G-Suite (Google Drive, Google Docs, Google Forms, Google Sheets, and Gmail)
• Experience in Salesforce, Canva, Jira, Zoom, and Expensify
• Exemplification of Braven’s core values.
• Experience that has informed your belief in Braven’s mission and has prepared you to work with, or for, Braven’s student Fellow population.

Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply.

Work Demands

• Work in-person in New York on the designated 3 days per week, with frequent visits to the UMSV campus
• Travel 2-3 times per year for Braven-wide trainings and convenings 
• Occasional nights and weekends required to support Learning Labs, campus events, and Braven programming; schedules may vary by semester
• Ability to move, lift, and transport items for events, including  banners, tables, and other materials

Additional Requirements

• Authorized to work in the U.S.
• Braven doesn’t offer employment visa sponsorship

Application & Interview Process

While the interview process may vary slightly, the general process will be:

• Phone Screen with Talent
• Performance Task & Interview with Hiring Manager
• Panel Interview with Key Partners
• Reference Checks

Compensation and Benefits

Braven offers competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size, with opportunities for salary growth over time. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, Braven does not negotiate salary offers; instead, each salary offer is determined carefully using external and internal benchmarking.

Starting salary within the range is determined by role scope and qualifications, with new hires starting at the lower end to allow for growth with performance. Braven does not base compensation on individual candidate salary expectations and is committed to maintaining internal equity. The salary ranges, by geographic market, for this role are set forth $51,700-$64,600. This is based on a 50-hour work week at an hourly rate. This is a full-time, regular, non-exempt and is paid out at an hourly rate.

Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include: 

• Unlimited vacation time in addition to org-wide holidays and three team-wide, week-long shutdowns in Spring, Summer, and Winter (this is a minimum of 24 days per year)
• Braven supports your path to parenthood and beyond with $25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal health
• Match of your 401K contribution up to 5% of your base annual salary, starting in your first full month
• Coverage of 85% of the health insurance premium for employees and dependents
• 12 weeks of paid parental leave
• A one-month paid sabbatical after 4 years on staff

Location

We gather in the office Tuesday through Thursday and work remotely on Monday and Friday.  Therefore, this role requires teammates to live within the New York City, NY region. We believe in the magic, connection, and collaboration that happens when people work together face-to-face, and we believe in giving people flexibility to focus, balance personal priorities, and save themselves two commutes per week.

Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.  We encourage talented individuals of all backgrounds to apply.