Social Impact Manager

Job ID: 277186
Location Name: CA-FSC SF Off (0174)
Address: 350 Mission St, 20th Floor, San Francisco, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Human Resources
Remote Eligible:Hybrid Schedule

Company Overview:

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves.  We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us.  We are united by a common goal - to reimagine the future of beauty.

The Opportunity:

Position: Manager of Social Impact- Community Engagement

Location: San Francisco, CA

Community Engagement:

Sephora is a leader in global beauty retail, known for its innovative approach to enhancing the shopping experience for beauty enthusiasts. With a commitment to being an inclusive retailer, Sephora is dedicated to making a positive impact on the communities it serves. Sephora’s Social Impact mission is to drive meaningful impact through strategic nonprofit partnerships, grants, and thoughtfully designed programs—championing a world where everyone can celebrate their unique beauty. We aim to give our employees, clients and brand partners opportunities to be part of Sephora’s charitable efforts, programs and activations.

Your role at Sephora:
At Sephora, we believe our employees are at the heart of our social impact. The Manager, Community Engagement will be the connector between our people and the programs that bring our mission to life in the US. This hands-on role focuses on operational excellence, cross-team coordination, and on-the-ground engagement — supporting scalable approaches, tracking results, and ensuring smooth execution while also listening to employees, gathering insights, and sparking excitement. The role partners closely with the Director of Social Impact to execute employee giving and volunteering programs that inspire engagement, celebrate impact, and foster a sense of belonging:

• Program Strategy, Implementation & Operations:
  • Manage day-to-day operations for Employee Match (Benevity) & Volunteer Program for `18,000 US employees, including Sephora’s annual Volunteer Month, the Community Impact Program and Benevity relationship.
  • Run existing internal Giving campaigns through our giving platform several times a year, coordinate logistics and communications for campaigns to drive engagement and develop annual campaign plans and overall strategy (Disaster response, focus partner or cause, etc.).
  • Implement strategic processes to streamline team initiatives that overlap across the company.  Examples include logistics, communications and data analysis (Employee programs, activations for DE&I heritage months such as International Women’s Day, Pride, Earth Week, etc.).
  • Build strong relationships with employees across stores, distribution centers, and the FSC (Field Support Center). Actively seek out feedback to understand what resonates and translate those insights into stronger programs.
  • Pilot new engagement approaches, evaluate effectiveness, and scale successful strategies across the organization.
  • Manage budget and process invoices, review reconciliation reports with finance and maintain budget tracker (Annual Budget ~$2M).
  • Surface opportunities for process improvements and partner with Director to implement lead.
• Partnership Engagement:
  • Partner with DEI and Marketing teams to engage both strategic partners and community partners in key initiatives (like Classes for Confidence, InCommunity engagement, Heritage Months, panels and conferences), often representing Social Impact in cross-company working groups and externally with NGO stakeholders.
• Communication:
  • Partner with Director and Communications teams to develop creative campaigns, presentations, and storytelling moments that bring programs to life, inspire participation, and highlight impact for employees and leadership.
  • Assist with maintaining and refreshing program materials annually across internal communication channels (DailyDose, poster, MSL, Mix, Connect, Website).
• Reporting and Compliance:
  • Support data collection and reporting for CSR and DEI impact metrics under the direction of the Director.
  • Assist with annual impact reporting for LVMH CSR Report, DEI reporting needs, and Sephora Global.
  • Monitor and track key performance indicators (KPIs) to evaluate program engagement and success.
  • Regularly assess and report on the effectiveness of employee programs and make data-driven recommendations for program improvement.
  • Build an annual competitive analysis of employee programs that includes best in class and other leading retailers and competitors.
• Product Donations & Swag:
  • Provide logistical support for Social Impact events, swag management, and Sephora’s product donation program with Project Glimmer.
  • Streamline Sephora’s product donation program with Project Glimmer including engaging internal stakeholders and vendor relationship.
  • Field external and internal requests for Sephora product donations.
• Other:
  • Support occasional intern or contractor assignments as needed.
  • Partner with Director or Industry Experts to identify emerging trends in corporate philanthropy and employee engagement opportunities and integrate them into positioning Sephora as best-in-class for corporate social responsibility.

We’re excited about you if you have:

• 4+ years of experience implementing and scaling programs such as volunteer initiatives, matching gifts, or cause-marketing campaigns in a corporate environment.
• 4+ years of operational experience driving program execution, logistics, and process improvements—managing multiple initiatives at once while balancing strategic vision with hands-on delivery in a fast-paced setting.
• A proven ability to engage and influence senior leaders and cross-functional partners.
• Background in social impact, corporate social responsibility (CSR), ESG, or related areas, with a focus on employee engagement and community impact.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), as well as Smartsheet and Zoom.

The annual base salary range for this position is $114,000.00 - $128,000.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job.  Individuals employed in this position may also be eligible to earn bonuses.  Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.

While at Sephora, you’ll enjoy… 

• The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.  
• The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
• The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.

You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.