Student Engagement Administrator - 12 month Fixed Term Contract

Join us at EIT:

At the Ellison Institute of Technology (EIT), we’re on a mission to translate scientific discovery into real world impact. We bring together visionary scientists, technologists, engineers, researchers, educators and innovators to tackle humanity’s greatest challenges in four transformative areas:

• Health, Medical Science & Generative Biology
• Food Security & Sustainable Agriculture
• Climate Change & Managing CO₂
• Artificial Intelligence & Robotics

This is ambitious work - work that demands curiosity, courage, and a relentless drive to make a difference. At EIT, you’ll join a community built on excellence, innovation, tenacity, trust, and collaboration, where bold ideas become real-world breakthroughs. Together, we push boundaries, embrace complexity, and create solutions to scale ideas from lab to society. Explore more at www.eit.org.

Your Role:

This is an exciting opportunity for a highly efficient Administrator to support the Student Engagement team within the EIT Education & Scholarships team. The Student Engagement functional area supports EIT-funded students to develop their potential and thrive on an elevated trajectory as future innovators and leaders. We lead a high-touch onboarding journey, coordinate a fully integrated internship programme for undergraduate students, deliver structured skills programming and experiential learning and cultivate a vibrant, connected student community.  

The role will require some out-of-hours work e.g. during student events and requires a flexible professional with strong interpersonal skills, exceptional organisational skills and experience working in a diverse setting.  

Your Responsibilities:

• Manage the team inbox and other communication channels, coordinating timely responses and follow-up with relevant teams, and escalating complex or sensitive matters as appropriate. 

•  Maintain accurate and up-to-date student records and support the day-to-day administration of processes in Salesforce and other relevant systems, completing routine data entry and quality checks, resolving discrepancies, and escalating system issues or enhancement needs. 
•  Support the effective management of documents and information across relevant systems, ensuring records are accurate, organised and handled in line with data-protection requirements. 
•  Coordinate the development and review of key student materials, such as the Student Handbook, ensuring content is accessible and engaging. 
•  Coordinate key logistics for students arriving in Oxford, including travel arrangements and procurement of necessary merchandise. 
•  Provide administrative and logistical support for meetings, including scheduling, agenda preparation, minute-taking, and follow-up of agreed actions. 
•  Liaise with internal teams and external suppliers to support the administration of contracts, subscriptions, invoices and payments. 
•  Assist with the planning and delivery of student events, managing logistical components to ensure smooth and memorable experiences. 
•  Provide general administrative assistance to the Student Engagement team as required, contributing to a well-functioning team. 

Essential Skills, Qualifications & Experience:

• Strong attention to detail. 
• Demonstrable administrative experience, including managing enquiries, coordinating follow-up actions and maintaining accurate records. 
• Strong verbal and written communication with exceptional interpersonal skills 
• Strong cultural awareness and sensitivity, with the ability to work with people from a variety of backgrounds.  
• Technically proficient in Microsoft Office, with confidence in learning and using a CRM and other administrative systems. 
• Ability to manage a varied and high-volume workload in a fast-paced environment.  
• Experience supporting the logistical delivery  of events, meetings or projects. 
• Demonstrated commitment to the highest standards of ethics and confidentiality. 
• Experience supporting multiple stakeholders.     

Desirable Skills, Qualifications & Experience:

• Experience using Salesforce or a comparable CRM system. 
• Experience supporting system testing, process documentation or the implementation of system improvements. 
• Experience working and communicating with students and/or young people, particularly within an education, scholarship or similar environment. 

• Salary: Competitive salary + travel allowance + bonus

• Enhanced holiday. Our annual leave allowance is 25 days plus 8 bank holidays and an additional 3 days between Christmas and New Year. You will also have the opportunity to purchase an additional 5 days annual leave in January and July.
• Pension - Employer contribution 7.5%, minimum employee contribution 5%
• Life Assurance.
• Income Protection
• Private Medical Insurance as standard for you, your partner and any dependents. Including hospital Cash Plan
• Employee discounts
• Electric car scheme
• Nursery Salary Sacrifice scheme
• Cycle to Work Scheme
• Family Planning
• Neurodiversity support including advise and assessments
• Coaching & Therapy services

Working Together – What It Involves:

• You must have the right to work permanently in the UK for the duration of the Fixed Term Contract, with a willingness to travel as necessary.
• You will live in, or within easy commuting distance of, Oxford (or be willing to relocate).
• The closing date for this role is Friday 11th September, with a start date to commence at the end of October 2026.