Sustainability Practice Senior Manager

About us

Bain & Company is a global management consulting that helps the world’s most ambitious change makers define the future. Across 65 offices in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.

In 2004, the firm established its presence in the Indian market by opening the Bain Capability Center (BCC) in New Delhi. The BCC is now known as BCN (Bain Capability Network) with its nodes across various geographies. BCN is an integral and largest unit of (ECD) Expert Client Delivery. ECD plays a critical role as it adds value to Bain's case teams globally by supporting them with analytics and research solutioning across all industries, specific domains for corporate cases, client development, private equity diligence or Bain intellectual property. The BCN comprises of Consulting Services, Knowledge Services and Shared Services.

Who you will work with

Sustainability (which covers environmental, social, and economic justice issues) is an increasingly important topic for our clients. In the Sustainability Practice, we help our clients make critical decisions that impact the core of their business strategy, related to sustainability strategy, the environmental and social impact of operations, stakeholder engagement, and sustainability-related growth and cost opportunities. We work to ensure that sustainability efforts are anchored in business fundamentals and demonstrate a clear return on investment – and that those efforts are then firmly embedded within our clients' strategy and operations.

Read more about our Sustainability consulting services to learn more about our work.  

The Practice Senior Manager is a critical member of the Sustainability Practice. They will have the opportunity to support and lead efforts within the Carbon Transition solution and/or other strategic priority projects, as well as support day-to-day operations. This role requires close collaboration with Bain’s Sustainability Partners and other experts across Bain globally. 

Responsibilities may include supporting commercialization, creating key practice content and presentations, developing IP, developing data-driven strategies and innovation solutions, and deploying cutting-edge techniques and tools that help clients accelerate their growth and reach full potential. The Practice Senior Manager effectively partners with the Practice Director to drive the process and content generation for key deliverables, prioritize effectively, and streamline and improve ways of working, in collaboration and coordination with multiple, often senior, stakeholders across the business. The scope of work is flexible, but will likely fall into the following main categories.

What you’ll do 

Solution design, development, deployment, and delivery 

• Directly guide the process and thinking for the solution team; design and implement effective feedback loops with case delivery teams; identify patterns coming from client-side insights to feed into solution strategy
• Advise case teams and clients on case delivery including occasional on-the-ground support, demonstrating deep expertise on solution spikes
• Partner with Marketing team on Solution Marketing plan; work with partners on specific pieces of content
• Develop elements of IP, including global reports, research briefs, market overviews and solution/topic specific materials tailored to specific sectors/industries 
• Provide direct solution support on select opportunities 
• Advise case teams at a deep level on how to integrate partnerships and tools in their project; design and deliver onboarding for case teams 
• Build elements of training materials on latest solution IP and interlock customized IP 
• Serve as primary contact for ecosystem partners, in coordination with the partnership liaison Partner and the Business Development team, including supporting case teams in scoping partnership products appropriately, driving commercial traction, improving our delivery model, and working with partners directly to improve the partnership
• Work closely with benchmarking team to prioritize opportunities and integrate outputs into IP or selling materials

Solution full potential 

• Manage annual development or refresh of Solution Full Potential plan informed by competitive positioning, market disruption, and evolving customer needs; serve as central owner for the solution backlog, recommending prioritization and resourcing
• Lead solution budget, suggesting prioritization of investments and resources
• Develop and lead plan for commercializing IP, including timing, channels, etc. 
  
  

Commercialization & selling support 

• Design and operationalize a robust process for collecting and analyzing win/loss data, including competitor intelligence, participate in debriefs, and ensure insights are efficiently shared
• Maintain ownership of a best-in-class 80% configured proposal and a curated repository of best-of proposals; guide team members on what to update and where to incorporate new approaches/examples 
• Manage the build-out and deployment of diagnostic tools

• Provide deep support and expertise for highest priority opportunities, including sales plays through proposals – play a senior advisor and thought partner role

• Oversee expert tracking, pull out insights and make recommendations on how to improve expert utilization
• Drive prioritization of pipeline and commercial support
• Develop commercial campaigns and drive process to identify client opportunities, key follow-ups, etc.  
• Train case team senior managers and associate partners on Carbon and Energy topics
  
  

Practice communications and teaming

• Work effectively cross-practice; proactively share and solicit information across practice, focusing on the key implications
• Train and informally coach junior team members, as appropriate
  
  

About you

Education

Experience 

• Current or former top-tier management consultant or equivalent experience
• Demonstrated problem solving and organizational skills, and a proven self-starter (comfortable with what could be a remote supervisor and team)
• Knowledge of, and experience with, leading business and analytics tools
• Ability to structure and lead complex business research and analysis in fast-paced environment, as well as the skills to drive to pragmatic business insights
• Experience and proficiency creating high quality presentations

Knowledge, Skills, and Abilities

• Passion for business issues; intellectual curiosity and thirst for learning, particularly in practice area topics
• Passion for sustainability and deploying cutting-edge sustainability techniques and tools that help clients accelerate their growth and reach full potential
• Consistent track record of delivering results, including ability to execute more than one project at once
• Excellent written and verbal communication skills, with the ability to translate complex ideas into clear, executive-friendly narratives (including in PowerPoint)
• Strong analytical abilities; comfort with Microsoft Excel functionalities and working with data analysis tools (e.g. Tableau)
• Maturity to manage highly confidential information  
• Able to work independently and prioritize in a dynamic and fast-paced environment (comfortable with a remote supervisor and team)
• Attentive to detail, organized and possess solid workplanning skills
• Excellent customer service attitude 
• A strong team player, acts in an at-cause manner
• Willingness to be flexible to meet the needs of the practice and its case teams
• Knowledge of Bain’s operating model, processes, and business functions (internal candidates only)
• Fluency in English
  
  

What makes us a great place to work

We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor’s Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents..