Account Manager (Partnerships)

About doola

doola is a dynamic company committed to simplifying the complexities of business formation, payment setup, compliance, taxes, and more. We empower entrepreneurs and businesses of all sizes to navigate the intricate landscape of financial and regulatory requirements with ease, allowing them to focus on what truly matters - building and growing their ventures.

About the Role

As doola expands its partner ecosystem, strong relationship management and structured enablement are critical to scaling partner-sourced ARR. We are seeking a proactive Account Manager (Partnerships/Channel Sales) to nurture, retain, and grow relationships across our affiliate, integration, and channel partner network. 

This role will act as the primary point of contact for partners — ensuring alignment, supporting activation, enabling success, and identifying opportunities for program expansion. You will  collaborate cross-functionally with Sales, Channel BD, Marketing, and Product to drive partner satisfaction and revenue growth while contributing to the operational infrastructure that supports the next stage of our ecosystem flywheel

• Manage day-to-day relationships with top-tier partners, ensuring consistent communication, satisfaction, and retention. 
•  Drive revenue expansion across partner portfolios by identifying cross-sell, upsell, co-marketing, and referral opportunities. 
•  Conduct regular partner check-ins (monthly/quarterly reporting) to surface opportunities, flag issues, and ensure alignment. 
• Maintain partner data, deal information, payout activity, and communication logs within HubSpot + PartnerStack. 
• Serve as the voice of the partner internally — sharing feedback that informs Product, Marketing, & Sales strategy. 
•  Collaborate with Channel BD & Marketing to support partner-led campaigns, webinars, and enablement. 
• Deliver new partner onboarding using standardized playbooks and ensure all active partners receive updated enablement resources. 
• Monitor partner performance analytics, ensuring accurate tracking and forecasting. 
• Coordinate resolution of partner issues by partnering with internal stakeholders 
• Support process and documentation development to increase operational efficiency, predictability, and partner ROI.

• 3–5+ years of experience in Account Management, Channel Partnerships, or Customer Success. 
• Experience managing a revenue-bearing partner portfolio in SaaS, tech, or startup environments. 
• Strong communication, relationship-building, and presentation skills. 
•  Experience collaborating cross-functionally with Sales, Marketing, Ops, and Product teams. 
•  Highly organized — able to manage multiple relationships, conversations, and deliverables simultaneously. 
•  Data-driven mindset; able to analyze performance metrics and report insights. 
•  Proficiency with HubSpot and PartnerStack (or similar partnership / CRM tools).

• Experience executing partner marketing campaigns (co-branded webinars, newsletters, activations). 
•  Experience using Sheets, Notion, or similar tools for reporting and documentation. 
• Ability to spot revenue opportunities and create business case justifications. 
• Prior involvement in scaling early-stage partnership channels. 

Why join us

• Opportunity to work with a dynamic and innovative company at the forefront of the industry.

• Collaborative and supportive team environment with opportunities for growth and development.

• Competitive compensation package with insane opportunity for growth.

Our values and non-values

• Establishing team values is critical. We believe it’s equally essential to identify team non-values. We’re stronger in driving our mission home with both values and non-values taken into account. Note: Our goal in sharing these up front and transparently is to be as straightforward with people as possible. Our goal is not to be combative in our language; it’s to be straightforward.

• Action Item: If you read these values and non-values and get more fired up about working at doola, lets talk: https://www.doola.com/careers/

If you are passionate about helping businesses succeed and thrive, and you possess the skills and experience outlined above, we want to hear from you. Join us at doola and be part of a team dedicated to simplifying the path to business success.

doola is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.