Accounts Payable Supervisor - Settlements and Banking

Reporting to the Accounts Payable (AP) Manager, the AP Supervisor plays a pivotal leadership role within the Shared Services team, overseeing the AP Settlements function. This position is responsible for managing the day-to-day disbursement operations, including program payments, operating expense invoices, test payments, and manual funding transactions such as payroll, mobile wallet disbursements, and inter-bank transfers.

The AP Supervisor ensures that all payments are processed accurately and on time, inquiries are addressed promptly, and financial controls are upheld. This is a fantastic opportunity for an experienced AP professional who thrives in a dynamic, global environment and is passionate about driving operational excellence. The role requires strong cross-functional collaboration, particularly with our Treasury Operations team and African banking partners.

WAYS YOU CAN CONTRIBUTE

• Supervise daily accounts payable settlements, ensuring timely and accurate payment processing in Workday
• Oversee invoice reviews and ensure tax compliance, adherence to internal controls, and banking deadlines
• Manage urgent and rush payment requests with a strong sense of urgency and professionalism
• Support the AP team by assigning and coordinating daily tasks, conducting regular team huddles and 1:1s, and coaching team members to success
• Track and report on key performance indicators (KPIs), monitoring team performance against service level agreements
• Ensure payment-related inquiries (internal and external) are addressed promptly, including ServiceNow ticket resolution
• Maintain and update standard operating procedures and payment checklists
• Lead continuous improvement efforts by reviewing processes and systems, identifying gaps, and implementing enhancements in collaboration with stakeholders
• Act as the primary operational banking contact for our African branches, liaising with the Canadian-based Treasury team
• Ensure alignment with AP and procurement policies, including settlements policy, and contribute to system integrity through clean supplier master data

WHO YOU ARE

• You have 3+ years of accounts payable experience, an accounting degree, CPA designation or equivalent experience.
• Strong team leader with experience in supervising Accounts Payable functions in a complex, high-volume environment
• Detail-oriented and organized, with a thorough understanding of payment processes, controls, and compliance requirements
• A skilled communicator and collaborator who fosters trust and clarity across teams and time zones
• Able to work under pressure while maintaining a high level of accuracy and accountability
• Comfortable using financial systems (e.g., Workday, SharePoint, banking portals), with a continuous improvement mindset
• Committed to coaching and developing your team while creating a positive and high-performing work culture
• Flexible and proactive, with a sense of urgency and ability to prioritize and pivot as needed