Administrative Professional (NC)

Overview

FMI’s Management Consulting Group is seeking a highly organized, responsive and detail-oriented individual to join its growing Strategy Practice as an Administrative Professional. The ideal candidate is a strong collaborator who thrives in a fast-paced environment, can effectively manage multiple priorities and takes pride in delivering high-quality work.

In this role, you will support a group of partners and consultants, helping facilitate efficient day-to-day operations through a variety of administrative and project-related responsibilities. This may include project setup, calendar and meeting management, client interview coordination, preparation and proofreading of client deliverables, invoicing and billing support, and maintaining project documentation.

This is a full-time opportunity based in our downtown corporate headquarters in Raleigh, North Carolina. This position follows a hybrid work schedule, with three days per week in the office and two days working remotely.

All applicants for employment must be legally authorized to work in the U.S. on a full-time basis. Visa sponsorship is not available at this time.

Responsibilities

• Support multiple partners and consultants simultaneously, effectively managing competing priorities and deadlines.
• Set up new projects, including coordinating project numbers, entering project information and invoice plans, and creating Teams channels for project collaboration.
• Manage calendars and schedule meetings with internal and external stakeholders.
• Coordinate client meetings and interviews as needed.
• Assist with the preparation of presentations, proposals and other client deliverables, including light research and ensuring. materials reflect FMI’s branding and professional standards.
• Proofread documents and presentations for spelling, grammar, formatting and branding.
• Produce final documents in electronic or printed format as needed.
• Create basic surveys, collect results and provide data for consultant review.
• Create and maintain tracking sheets and reports for client and prospect activity.
• Process employee expenses, subcontractor fees, client invoices and billing accurately and in a timely manner.
• Communicate with clients regarding invoicing questions and payment delays at the direction of consultants.
• Maintain and file final project documentation.
• Provide administrative support to the team as needed.
• Perform other duties as assigned.

Qualifications

• Associate degree from an accredited college or university preferred
• Six or more years of experience in an administrative support role or equivalent position
• Excellent organizational and time management skills with the ability to manage multiple priorities and meet deadlines
• Strong attention to detail and commitment to producing high-quality work
• Excellent interpersonal and customer service skills with the ability to build effective working relationships
• Excellent written and verbal communication skills
• Strong listening skills and the ability to ask thoughtful questions to ensure understanding
• Ability to adapt to change and work effectively in an evolving environment
• Ability to collaborate with and support individuals at all levels of the organization
• Ability to work effectively both independently and as part of a team
• Strong working knowledge of Microsoft Office Suite; experience with NetSuite, Salesforce, Qualtrics and Zoom is preferred
• Willingness and ability to learn and adopt new technology and solutions

FMI provides a comprehensive benefits package consisting of paid employee medical insurance, life insurance and long-term disability, as well as other benefit elections. FMI’s package includes a strong 401(k) plan, PTO and parental leave benefits.

FMI is an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.