📌 Position Title: Admission Officer
🌍 Location: Philippines – 100% Remote
💰 Salary: 40,000 PHP
⏰ Working Rhythm: Sunday to Monday, 10:00 PM – 7:00 AM PHT
📝 Contract Type: Full-time Contractor Agreement
🤝 Reporting To: Admission Team Lead
✈️ Travel: Up to 10% regional/international travel may be required
📅 Start Date: As Soon as Possible
Role Impact 🎯
As an Admission Officer at Nexford, your role goes beyond just reviewing applications — you'll be a vital contributor to helping learners seamlessly transition into their academic journey. From verifying official transcripts to guiding applicants through their admission requirements, you'll play a key role in ensuring learners have accurate academic records and a smooth enrollment experience.
Your responsibilities will span application review, documentation verification, learner record management, and support for outreach initiatives — all while upholding Nexford’s standards of accuracy, efficiency, and learner-centered service.
Why You’ll Love This Role 💛
- Meaningful Work: Support learners from around the world in accessing high-quality online education.
- Global Exposure: Be part of a globally distributed team working with applicants from 110+ countries.
- Process Ownership: Gain hands-on experience managing systems, records, and applicant interactions across platforms.
- Impactful Collaboration: Work cross-functionally with Admissions, Sales, Registrar’s Office, and Learner Success teams.
What You’ll Be Owning 🎯 The Constants:
- Review applications and make timely, accurate admission decisions.
- Handle admission-related queries to help move applicants forward in the pipeline.
- Manage and update learner records in internal systems (e.g. SiS).
- Verify and document official documents to ensure compliance and record integrity.
The Variables:
- Collaborate with fellow Admissions Officers for call outreach campaigns to help learners complete pending documents.
- Participate in virtual/live sessions aimed at supporting learners in securing official records.
- Conduct research and provide insights on improving the admissions process and reducing barriers.
Skills and Qualifications 🌟
We value a diverse background of candidates and encourage applications even if you don’t check every box. That said, the ideal candidate will have:
- A Bachelor’s degree in Business, Education, Psychology, or a related field.
- At least 2 years of experience in admissions, data management, or customer service (experience in EdTech is a bonus!).
- Strong organizational skills with exceptional attention to detail and accuracy.
- Proficiency in communication across tools like email, Microsoft Teams, HubSpot, phone, and video conferencing.
- Ability to work independently in a fast-paced, deadline-driven environment.
- Sensitivity and awareness when working with a diverse applicant population.
What Does Success Look Like in This Role? 🌱
- Meeting Performance Targets: Consistently hit KPIs such as application review quotas and reduced AEP (Accepted Evaluation Pending) cases.
- Learner-Centered Service: Apply empathy, clarity, and responsiveness in every applicant interaction.
- Effective Collaboration: Work closely with other teams to deliver an exceptional admissions experience.
- Policy Adherence: Uphold institutional policies with integrity and professionalism.
- Process Improvement: Contribute to eliminating barriers and optimizing admission workflows.
Why Nexford University 🎓
Join a forward-thinking team dedicated to reshaping education. This is your chance to bring positive social impact to a global audience. At Nexford, you'll thrive in an innovative and flexible work environment. We offer a competitive salary, performance-based bonuses, stock options, professional development opportunities, and more.
Interested in finding out more about us? Visit www.nexford.edu for more information and join our mission!
Ready to Transform Education? Apply Now!
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