Assistant Student Success Manager- Post-Verto Planning (PVP)

🌍Assistant Student Success Manager- Post-Verto Planning (PVP)
📍 Buenos Aires, Argentina | Verto Education
🔗 Learn more about us:
https://vertoeducation.org

🌍 About Verto

Verto is on a mission to provide the best possible start to college. We make travel and experiential education a core part of the first year, enabling students to begin their academic journey overseas before transferring to one of 70+ partner universities in the United States.

We are building a more accessible, more impactful model of higher education. We are a fast-growing, mission-driven organisation creating transformational global experiences.

✨ About the Role
The Assistant Student Success Manager (ASSM) Post-Verto Planning (PVP) is a specialized, Buenos Aires based role dedicated to empowering students to confidently navigate their next steps after Verto through individualized guidance, strategic planning, and dedicated support —equipping them to pursue their goals with clarity and purpose.

Reporting to the Assistant Director of Student Success, this position will own the execution of PVP programming at the specific location, ensuring every student—whether Channel or Traditional—leaves Verto with a clear, documented, and achievable next step.

🚀 What You’ll Be Doing

1. Strategic Individualized Advising

• Case Management: Act as the primary owner for the Buenos Aires PVP caseload, specifically managing students interested in applying to Verto’s Direct Transfer partners.
• Strategy Implementation: Lead Post-Verto strategy conversations for all students, focusing on their Channel program requirements, Direct Transfer goals, or support of independent college applications.
• 1:1 Support: Conduct high-level 1:1 sessions to provide DT partner recommendations, career interest exploration, and major alignment.
• Verto Continuation Support: Advising students with regard to Verto’s Associate’s Abroad Global Pathway. Robust semester close-out support to maintain engagement for multi-semester students and support their transition to their next Verto location.
• Academic Support: Support schedule auditing for Channel students, approval of Channel add/drop requests, support census auditing, and midterm academic reviews. Coordinate local tutoring and advising including, "off track” students, international students, and those in the Low GPA Pathway.

2. Application & Pipeline Management

• Verto Direct Transfer (DT) Oversight: Accountable for the movement of Verto DT Applications through the pipeline, including initial vetting for eligibility and completeness.
• Documentation: Ensure 100% accuracy in Salesforce for student strategies and final Post-Verto Plans to meet global Key Performance Indicator targets.

3. Programming & Group Engagement

• Workshops & Events: Host Orientation/Discovery Sessions, DT Application workshops, and Channel-specific advising sessions.
• Partner Engagement: Coordinate university partner site visits and facilitate student participation in pre-departure and onsite webinars to increase partner-to-student interaction.
• Peer Learning: Develop and moderate onsite "Channel Communities" to encourage best-practice sharing and community engagement among students.

4. Leadership & Collaboration

• SSA Mentorship: Train Student Success Advisors (SSAs) on academic and post-verto support with students, course audit support, and Salesforce documentation.
• Cross-Functional Coordination: Collaborate with University Partnerships (UP) Verto Head Quarters on programming development and partner with Account Managers to ensure partner expectations are met.
• Operational Efficiency: Support "Melt" tracking by identifying students who cancel additional semesters and streamlining end-of-semester plans.
• Role Coverage Support: Provide flexible hybrid coverage for complementary responsibilities as needed to support operational priorities.

5. Student Success Support

• Serve as an escalation point for student success, collaborate with students/faculty/academic staff, decide appropriate interventions and actions, and implement with the assistance of SSAs and others as appropriate.
• Serve as a point of contact for pre-arrival academic advising, participate in virtual pre-arrival student academic advising and pre-departure orientation sessions with Academic Affairs and Student Success Staff.
• Provide in-class success or advising workshops or sessions.
• Connect students with academic tutoring, mentoring, and learning support services in collaboration with the Academics Team.
• Assist with implementation of Academic Accommodations for students.
• Deliver pre-departure and onsite orientation sessions as needed.
• Assist in opening/closing study center or providing emergency support, on rotation with other team members, as assigned

🧠 What We’re Looking For

• Education: Bachelor’s degree from an institution in the United States required; Master’s in Higher Education, Counseling, or Student Affairs preferred.
• Experience: 3-5 years in student success, academic advising, or an understanding of the United States college admission landscape.
• Language: Working proficiency in English, both oral and written, is required. Basic knowledge of Spanish.
• Technical Skills: Proficiency in case management - logging cases, reporting (Salesforce), Google Suite, and a willingness to adopt emerging AI advising tools.
• Soft Skills: Exceptional empathy, "sounding board" capabilities, and the ability to navigate high-pressure application deadlines.

🌱 Why Join Verto?
The below are for full-time Employees in the United States (benefits for international staff benefits vary by location and meet or exceed local standards)

• 🌍 Be part of a mission-driven organisation reimagining higher education
• ✈️ Work in a globally-minded, international environment
• 📚 Exposure to cross-functional teams (academics, operations, student life)
• 🚀 Opportunity to grow in a fast-moving, impact-driven organisation

Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements.

💲Compensation
At Verto, base salary is one part of your total compensation package.

Final base pay will depend on your location (aligned to Verto’s compensation regions), as well as your experience, skills, and relevant qualifications. Your recruiter/hiring manager can share the specific range for your location during the hiring process.

⚖️ Right to Work
You must have the legal right to work in Argentina. Verto Education is unable to sponsor visas for this role.

♿ Accessibility & Accommodations
Verto is committed to providing reasonable accommodations to candidates with disabilities. If you require support during the recruitment process, please let us know.

🔐 Data Privacy

By applying for this role, you acknowledge that Verto Education will process your personal data for recruitment purposes. This includes assessing your application, communicating with you, and managing the hiring process. Your data will be handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

🌈 Equal Opportunity Employer

Verto Education is an equal opportunity employer. We are committed to building an inclusive and diverse workplace and welcome applications from all qualified candidates. We do not discriminate on the basis of any protected characteristic, including race, religion or belief, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.