Audio Partnerships Manager

Who are we and why should you join us?

BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.

As the Audio Partnerships Manager - Int’l English-Speaking Markets at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We seriously invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. 

At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.

What are we looking for?

BetterHelp is the largest Podcast advertiser in the world, and we’re looking to expand our audio in Radio & Digital Radio, as well. We’re looking for someone to help us continue & scale our podcast, radio and digital radio advertising strategies in our non-US, English-speaking markets (UK, CA, IE, and AUNZ). You are data-driven first. You are deeply knowledgeable in how the industry operates. You are familiar with all the tracking ins and outs and managing these channels. You come from a performance and direct response background with an eye for brand and understanding how to craft messaging to our audience. You are organized and manage hundreds of shows from a performance and operational standpoint.

What will you do?

• Report to the Senior Director of Growth  Marketing to help manage planning, deploying, maintaining, monitoring, analyzing, optimizing and expanding our podcast, radio and digital radio advertising in our non-US/ESG markets in order to scale the business. 
• Work alongside a great audio team comprising an ad ops specialist, a US Strategist, and an EU Strategist. (You will be the English-Speaking Int’l Specialist.)
• Grow Betterhelp’s key metrics (members, ROAS, ROI, brand awareness, affinity, etc…) by exploring and testing new networks, shows and audio advertising. 
• Build new media plans comprising podcast, radio and digital radio in each market, and seeing the campaigns through to execution, measurement and optimization.
• Manage our roster of existing audio partnerships across Podcast, Radio & Streaming.
• Continually strive for higher volume and better margins with ongoing optimization
• Maintain weekly show reporting and improve upon reporting processes for better campaign management
• Work with the Ad Ops Specialist to maintain QA solutions for campaigns for creative, compliance & performance 
• Assist our Ad Ops Specialist in data entry and campaign management ranging from keeping track of IOs to billing
• Maintain and further develop our agency and network relationships
• Work with AP to get invoices paid on time
• Enjoy great teamwork, have lots of fun, and take pride in building a world-class business that makes a difference in people's lives
• Bring the big ideas

What will you NOT do?

• You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success.
• You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do.
• You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!
• You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.

Can I work remotely?

BetterHelp is based in California but we're a fully remote team. For those in the UK or EU, you'll work your local hours but ask that a portion of your working hours overlap with our US team to ensure effective collaboration. Employees may also be asked to visit our San Jose, CA office (up to three times per year) to build strong team connections and experience our culture. Travel expenses will be covered, and reasonable accommodations will be made for those with unique travel challenges.

Requirements

• 3-5 years managing audio (podcast, radio & digital radio) campaigns - media buying and planning, creative, execution, performance & optimization
• Have deep knowledge of non-US podcast, radio and digital radio landscapes, including publishers, agencies, shows, and opportunities. Specifically UK, CA, AUNZ and IE. 
• Analytical mindset with the ability to evaluate performance based on data
• Tech savvy
• Excellent communication (oral and written), attention to detail, time management and organizational skills
• Positive outlook and ability to work as a team

Bonus (nice to have):

• Direct-To-Consumer Marketing experience
• Experience in copywriting for audio
• Experience using podcast industry tools like: Magellan, Podsights, and more.

Benefits

• Free BetterHelp accounts for all team members
• An awesome community of co-workers
• The chance to build something that changes lives – and that people love

The base salary range for this position is $120,000 - $150,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2025. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.

At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.