Clinical Product Specialist

About the Clinical Product Specialist at Headspace:

We’re seeking a Clinical Product Specialist to bridge clinical expertise, product development, and AI-driven innovation. This role ensures that AI-powered features are clinically sound, safe, and aligned with user needs, while supporting product strategy, development, and go-to-market efforts.

You’ll work cross-functionally with product managers, data scientists, engineers, clinicians, and compliance teams to translate clinical requirements into scalable AI-enabled experiences.

What you will do:

Clinical & Product Integration

• Translate clinical guidelines, workflows, and user needs into product requirements for AI-powered features
• Partner with Product and Engineering to ensure clinical validity and safety of AI systems
• Define use cases, guardrails, and acceptance criteria for AI-driven interventions

AI Model Oversight & Quality

• Collaborate with Data Science/ML teams to inform model design, training data considerations, and evaluation metrics
• Partner with the QA team to develop and implement quality assurance processes for monitoring and reviewing the quality of AI-driven interactions, using insights to continuously improve product performance and safety.
• Support development and implementation of evaluation frameworks (e.g., safety, efficacy, hallucination mitigation)

Content & Experience Design

• Guide development of clinically accurate conversational flows, prompts, and interventions
• Ensure tone, escalation pathways, and crisis handling align with best practices
• Contribute to prompt design and clinical policy layers

Regulatory & Compliance Alignment

• Partner with Legal, Compliance, and Privacy teams to ensure adherence to applicable regulations
• Help define risk classifications and documentation needs
• Support audit readiness and clinical governance processes

Cross-functional Collaboration & Thought Leadership

• Act as the clinical voice in product planning, sprint reviews, and roadmap discussions
• Support go-to-market efforts, including clinical positioning and stakeholder education
• Work across clinical, research, and AI teams to validate and test AI-driven experiences for real-world effectiveness.
• Stay up to date with the latest research in AI-driven mental health interventions, digital therapeutics, and conversational AI.
• Advocate for responsible AI use in mental health, balancing innovation with clinical rigor.

What you will bring:

Required Skills:

• Advanced graduate training in psychology, Masters, Ph.D. or Psy.D. 
• 3+ years of experience in AI-driven product development, clinical AI, digital health, or related fields.
• Strong understanding of conversational AI models, NLP, and reinforcement learning.
• Experience in prompt engineering and designing AI-driven user interactions with a clinical or health-related focus.
• Knowledge of evidence-based clinical frameworks (e.g., CBT, mindfulness, behavioral science) and how they can be applied in digital experiences.
• Familiarity with AI ethics, responsible AI, and clinical safety best practices.
• Strong analytical skills, with experience in measuring and improving AI-driven experiences using data-driven insights.
• Excellent collaboration and communication skills—comfortable working across product, engineering, design, clinical, and research teams.

Preferred Skills:

• Experience working with LLMs (Large Language Models) and optimizing AI models in health tech applications.
• Familiarity with regulatory frameworks (e.g., HIPAA, GDPR, clinical safety guidelines for AI).
• Previous experience in a mental health, digital therapeutics, or health tech startup.
• Active, unrestricted clinical license and experience providing direct care

Location:

We are currently hiring this role remotely in the US and Hybrid for San Francisco (SF). Candidates must permanently reside in the US full-time.
For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. 

Pay & Benefits:

The anticipated new hire base salary range for this full-time position is $122,400-$195,500 + equity + benefits. 

Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. 
Your recruiter will provide more details on the specific salary range for your location during the hiring process.

At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. 

About Headspace

Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it.

At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come.

Why You’ll Love Working Here:

• A mission that matters—with impact you can see and feel
• A culture that’s collaborative, inclusive, and grounded in our values
• The chance to shape what mental health care looks like next
• Competitive pay and benefits that support your whole self

How we feel about Diversity, Equity, Inclusion and Belonging:

Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. 

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.

Headspace participates in the E-Verify Program.

Privacy Statement

All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship.  

As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. 

Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.

For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice

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