Consultant for the Development of Individualized Planning and Case Management Guidelines (Indonesian Nationals Only)

Terms of Reference for “Consultant for the Development of Individualized Planning and Case Management Guidelines” (Indonesian Nationals Only)

View and download full Terms of Reference here.

ABOUT NONVIOLENT PEACEFORCE

Nonviolence Peaceforce (NP) is a nonpartisan international organization globally recognized for its Unarmed Civilian Protection (UCP) strategies in preventing violence, increasing safety and security of civilians, and strengthening local peace infrastructures across its programme locations. Presently, NP has country programme operations in South Sudan, Myanmar, Iraq, Indonesia and the Philippines.

Nurani Perdamaian Indonesia (NPID) is a humanitarian organization established on March 01, 2023. With legality certification by the Indonesian Ministry of Law and Human Rights through AHU Number -0003058.AH.01.07. TAHUN 2023. Our organization is affiliated with the Nonviolent Peaceforce organization and operates as a branch representative of the Nonviolent Peaceforce for Indonesia. Nonviolent Peaceforce (NP) is a nonpartisan international organization globally recognized for its Unarmed Civilian Protection (UCP) strategies in preventing violence, increasing the safety and security of civilians, and strengthening local peace infrastructures across its programme locations.

BACKGROUND INFORMATION OF THE PROJECT

According to the 2026 Global Terrorism Index (GTI), Indonesia ranks 24th globally with a score of 4.714, up from 30th place in the previous year. This increase indicates that the risks and impacts of terrorism remain an ongoing challenge, highlighting the need to strengthen coordinated, inclusive, and sustainable prevention, rehabilitation, and reintegration efforts. These findings also underscore that while law enforcement remains essential, it should be complemented by stronger non-security approaches that address underlying risk factors and help prevent the recurrence of violent extremism.

Despite these efforts, several challenges remain in implementing rehabilitation and reintegration programs. These include the management of Indonesian citizens associated with Foreign Terrorist Fighters (FTFs), including women and children, as well as gaps in the implementation of the national deradicalization program. According to BNPT data, of the 1,591 individuals targeted to participate in the deradicalization program, only 658 were actively engaged. This gap highlights the need for more adaptive, context-specific approaches to effectively reach target groups.

A field survey conducted by NP on June 12, 2025, in Jakarta revealed that while most institutions already have SOPs related to R&R, inter-agency cooperation still requires strengthening. There is a need for a comprehensive SOP that connects institutional SOPs and facilitates collaboration when one institution requires support from another. In response to these dynamics, Nurani Perdamaian Indonesia is committed to strengthening and enhancing the capacity of frontline workers through the Strengthen Rehabilitation–Reintegration Program & Improve Social Cohesion Against Violent Extremism (STRIVE) program.

As part of this effort, the STRIVE program will support the development of practical guidelines for Individualized Planning and Case Management to strengthen practices in rehabilitation and reintegration. The Individualized Planning Guidelines will provide a structured approach to assessing individual needs and identifying appropriate interventions, including vocational training, education support, mental health and psychosocial services, family reconciliation, and community reintegration. In addition, the Case Management Guidelines will provide a framework for managing cases throughout the rehabilitation and reintegration process, from pre-rehabilitation to post-release and reintegration phases. It will also strengthen case coordination among relevant stakeholders, promote the principles of Do No Harm, safeguarding, and gender-sensitive approaches, and establish specialized referral pathways to ensure coordinated and effective support for returnees.

OBJECTIVES

The objective of this consultancy is to develop practical guidelines on Individualized Planning and Case Management and to strengthen the technical capacity of frontline workers to apply these approaches to support the rehabilitation and reintegration of individuals associated with violent extremism.

CONSULTANCY FRAMEWORK

The consultancy will focus on two interconnected components, Individualized Planning Guidelines and Case Management Guidelines, these activities strengthen rehabilitation and reintegration practices. Individualized Planning provides the foundation for identifying individual needs and appropriate interventions, while Case Management builds on this foundation to ensure coordinated implementation, monitoring, and continuity of support throughout the rehabilitation and reintegration process. The framework below outlines the key needs, guidelines development, training purpose, and the participants activities under each component.

[see table in the full terms of reference]

SCOPE OF WORK:

The consultant will be responsible for:

• Conducting a desk review of relevant literature, policies, guidelines, and international good practices related to rehabilitation and reintegration, Individualized Planning, and Case Management.
• Conducting consultations and interviews with relevant stakeholders to inform the development of the guidelines documents.
• Developing Individualized Planning Guidelines to support structured assessment and individualized rehabilitation and reintegration planning.
• Developing a Case Management Guidelines to support coordinated case management throughout the rehabilitation and reintegration process.
• Developing training materials based on both guidelines documents for frontline workers.
• Facilitating capacity-building training on the application of the Individualized Planning and Case Management Guidelines.
• Revising and finalizing the guidelines documents and training materials based on feedback from the STRIVE team and relevant stakeholders.

Specifically, the consultant will:

1. Preparation and Data Collection

• Hold an inception meeting with the STRIVE team to clarify the consultancy objectives, scope of work, methodology, and expected outputs.
• Conduct a desk review of relevant policies, technical guidelines, assessment tools, and international good practices on rehabilitation, reintegration, Individualized Planning, and Case Management.
• Conduct consultations with relevant stakeholders to identify current practices, challenges, and technical needs that will inform the development of the guidelines documents.

2. Development of the Individualized Planning Guidelines

• Develop Individualized Planning Guidelines that provide practical guidelines on conducting structured assessments and developing individualized rehabilitation and reintegration plans.
• Develop practical tools and templates to support assessment, intervention planning, and assessment documentation.
• Incorporate relevant feedback from the STRIVE team and stakeholders during the drafting process.

3. Development of the Case Management Guidelines

• Develop Case Management Guidelines covering the rehabilitation and reintegration process from intake to post-release reintegration.
• Develop practical guidelines on case planning, documentation, monitoring, referral pathways, case handover, confidentiality, information sharing, safeguarding, Do No Harm, and gender-sensitive approaches.
• Define coordination mechanisms and the roles and responsibilities of relevant stakeholders throughout the rehabilitation and reintegration process.

4. Capacity Building

• Develop training materials, facilitator notes, case studies, and practical exercises based on the finalized guidelines documents.

5. Validation and Finalization

• Present the draft guidelines documents and training materials to the STRIVE team and relevant stakeholders for validation.
• Revise and refine the guidelines documents and training materials based on feedback received.
• Submit the finalized Individualized Planning Guidelines, Case Management Guidelines, training package, and final consultancy report.

EXPECTED OUTPUT

• Case Management Guidelines and Training materials (Hard and soft copy).
• Individualized Planning Guidelines and Training materials (Hard and soft copy)

TIMELINE

The assignment will last 60 working days.

[see timeline table in the full terms of reference]

PROFESSIONAL FEE

• The consultant will receive a lumpsum honorarium of IDR 55.000.000 (Fifty Five Million Rupiah) inclusive of all costs (taxes, transportation, communication, logistics, etc.).
• Payments will be made in accordance with deliverable milestones.

GENERAL QUALIFICATIONS OF THE CONSULTANT:

The consultant shall have the following qualifications:

• Master’s degree with a minimum of 5 years of relevant experience, or Bachelor’s degree with at least 7 years of relevant experience in PCVE.
• Proven experience in developing technical guidelines, SOPs, or case management frameworks.
• Strong communication and writing skills in Bahasa Indonesia.
• Commitment to completing the assignment within the given timeframe.
• Consultants may form their own team to complete the assignment.

HOW TO APPLY:

• We strongly encourage applicants to carefully review the job description before submitting their application and ensure they meet the essential requirements.
• Qualified and interested parties are asked to submit the following through our website:
  • CV (max. 2 pages)
  • Letter of intent or cover letter (max. 1 page)
  • Technical proposal: Describe the proposed technical approach and methodology for implementing the consultancy in line with the scope of work and proposed timeline, including key activities, milestones, stakeholder engagement, quality assurance measures, and the development of the guidance documents and supporting training materials.
• Address application to: TIM NURANI PERDAMAIAN INDONESIA.
• The closing date for applications is 30 August 2026.

• This is in a rolling basis. Candidates may be selected before the closing date; apply early.
• As part of the recruitment process, shortlisted candidates may be asked to complete a technical assignment before participating in an interview.

SPECIAL NOTICE

Nonviolent Peaceforce is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Nonviolent Peaceforce acknowledges the duty of care to safeguard and promote the welfare of employees, contractors, volunteers, interns, communities we work with, and other stakeholders and is committed to ensuring safeguarding practice reflects statutory responsibilities and government guidance and complies with best practices in the Humanitarian and Development sector. NP expects all staff and volunteers to share this commitment through our code of conduct. We prioritise ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. NP also participates in the InterAgency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

NO FEE

We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check whether the role you are interested in is posted here on our website.