How You’ll Contribute
The National Geographic Society headquarters, based in Washington, D.C., is undergoing a significant renovation project on its campus (called Base Camp), which will be completed in 2026. The public-facing portion of this renovation will be the new National Geographic Museum of Exploration. Components of the new museum will include a state-of-the-art pavilion entrance, auditorium, iconic photo gallery, exhibition space, immersive walk-through attraction, retail, food and beverage, education center, archives, tours, and exciting new event space. The capstone of the renovation is a one-of-a-kind nighttime experience in the courtyard.Your Impact
Your Impact
Responsibilities Include:
Fulfillment (60%):
Assist with financial transactions and special requests with group clients – both internal and external requests
Assist with group reservations in the ticketing system and maintain reports on tentative and confirmed group visits.
Assist with coordination with the Group Experience team to arrange logistics for group visits
Sales and Outreach (25%):
Attend local tourism focused conferences and events to grow client base and sell group opportunities
Assist the Director of Group Sales and Experience to meet revenue and attendance targets
Use Salesforce to track group sales outreach efforts
Assist outreach efforts to bring group audiences of all types to Base Camp, including tour operators, school groups (paid, unpaid, local, national, international), corporate/convention, and others as identified and developed
Assist with data for reports and progress updates on group sales activities, including progress toward revenue and attendance goals
Strategy and Development (15%):
Complete market research to identify and recommend potential target audiences
Assist with site visits for potential group clients
What You’ll Bring
Educational Background
Bachelor’s degree or equivalent experience
Minimum Years and Type of Experience
3 years experience in tourism and 2 years of related experience in group sales.
Necessary Knowledge and Skills
Knowledge of best practices in group sales strategies and fulfillment.
Experience assisting in sales outreach efforts.
Experience using CRMs, Salesforce experience a plus
Knowledge of data systems and sales tracking software.
Strong interpersonal skills to work effectively with a wide range of staff and external stakeholders.
Ability to work both independently and as part of a team.
Excellent communication, organizational, and research skills.
Meticulous attention to detail and thorough record keeping.
Technical proficiency with Microsoft Office and G-Suite tools.
Desired Qualifications
Museum or attraction experience a plus
Collaboration and Teamwork
Support various teams as needed, providing cross-trained coverage for breaks, absences, or high volume. Assist with general museum tasks such as maintaining public spaces, providing basic visitor assistance, and helping with event setup/breakdown.
Supervision
None
Salary Information
The National Geographic Society offers a competitive and holistic total rewards package. Our compensation structure and transparent pay philosophy are based on industry-specific market data for similar-sized nonprofit organizations.
The salary range for this position accounts for a wide range of factors including but not limited to organizational need; specific skill sets; experience and training; certifications; and more. At the National Geographic Society, individuals are typically hired at or near the starting point of the salary range for their role, and compensation decisions are dependent on the facts and circumstances of each case.
The hourly range for this position is $25.10 - $26.45.In addition, the National Geographic Society offers a competitive and comprehensive benefits package that includes, but is not limited to, medical, dental, and vision insurance; engaging and comprehensive wellness program; 401(k) retirement savings plan with matching contributions after 6 months of employment; flexible paid time off benefits with up to 22 days of paid annual leave per calendar year (15 days for new hires in their first year, prorated based on the number of pay periods remaining in the year) and 10 days of sick leave; 12 paid holidays and a paid winter break between December 25 and 31 (May not apply to all roles that are required to work during high volume seasons or essential workers. Please check with the hiring manager for confirmation.); paid parental leave, adoption and surrogacy expense reimbursement, fertility benefits; learning and development opportunities; Lifestyle Spending Account; pet adoption assistance and insurance; pre-tax transportation benefits with a generous employer subsidy; employer-paid life insurance and disability benefit; and a variety of National Geographic discounts and perks.
Job Designation
Resident - Our Resident category recognizes that certain staff need to be physically present at Base Camp to do their work. Some Resident staff must be at Base Camp every day to do their jobs, while others may only need to be physically present onsite some of the time to meet looming deadlines or to get work done and may require a unique schedule. As such, this category has been revised to provide maximum flexibility depending on what’s required for each individual role. The days Resident staff come into the office will be determined by their teams and workflow, and they should work with their supervisors to determine their specific schedule. And throughout the year, their schedule may be adjusted based on cyclical work cycles, deadlines, and/or ebbs and flows of work.Candidates must be legally authorized to work in the United States. This position is not eligible for visa sponsorship.
We encourage you to apply even if your experience is not a 100% match with the position. We are looking for someone with relevant skills and experience, not a checklist that exactly matches the job description. We want to help you grow and in return, you help us grow into a stronger, more inclusive organization.