Data Management Assistant

September 5, 2025

Hardship Level (not applicable for home-based)

C

FamilyUNOPS LICA4

2025-09-08Lebanon continues to host one of the largest populations of refugees per capita globally. In the absence of a formal national asylum system, UNHCR undertakes registration, identity management, and documentation of persons with and for whom UNHCR works, in coordination with the Government of Lebanon. Registration plays a central role in enabling access to protection and assistance, preserving legal identity, and facilitating durable solutions.

In late 2024 and early 2025, operational realities – including funding constraints, shifting operational and protection context in Lebanon and Syria, increased cross border movements and the need for greater efficiency – have driven the reshaping of registration and identity management activities. Significant operational changes were initiated in 2025, including the implementation of the operation-wide Presence Verification Exercise via the MyUNHCR portal as well as the centralization of registration capacity and activities under one consolidated structure (Case Processing Center, CPC) in Beirut. CPC will have two main workstreams, Registration (REG) and Data Management (DM) closely interlinked on service delivery to persons of concern, UNHCR functional units and partners.

The Data Management Assistant will be supervised by a Data Management Associate under overall supervision of the Operational Data Management Officer, who provides the incumbent with general guidance and workplans. The incumbent will work on specific project-based tasks, focused on supporting data collection and migration scripts on new arrivals, VolRep operations, access rights, processing data for mobile missions undertaken to priority locations within the country, monitoring tools and supporting data integration processes, as required.

Contracts are mainly with the colleagues in the same duty station to exchange information and to discuss the work plans. External contacts are with the national and local authorities for gathering and exchange of data.

Desired Candidate Profile:

The ideal candidate is a technically skilled and detail-oriented data professional with extensive experience in data transformation, and reporting using tools such as SSRS, and Power BI. They have data management experience working with UNHCR’s tools, including proGres, BIMS, and RAIS, and are adept at working with complex datasets.

The ideal candidate should have/be:
• Experienced in transforming, cleaning, and structuring datasets using SQL
• Strong skills in designing and development of dashboards using tools such as FetchXML, Power BI, and SSRS
• Experience performing bulk data operations using SSIS
• Proficiency in developing and maintaining data collection forms using Kobo and PowerApps
• Skills in Mapping using ArcGIS online
• Experience working with proGres, CashAssist, BIMS, RAIS, IrisGuard, and Kobo

Standard Job Description

Data Management Assistant

Organizational Setting and Work Relationships
The position is normally supervised by a Professional or Senior General Service staff member who provides the incumbent with regular guidance and support. The position has no supervisory role.
Contacts are mainly with the colleagues in the same duty station to exchange information and to discuss the work plans. External contacts are not frequent. In the Field locations, under supervision of the manager, the incumbent may play a liaison role with the national and local authorities for gathering and exchange of data.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties
- Enter data mainly related to asylum seekers, refugees and persons of concern to UNHCR into the computer database.
- Contribute to the preparation of reports and project documents by providing information, preparing tables and drafting routine correspondence and reports.
- Update and maintain existing databases and generate various statistical reports.
- Assist in the development of forms for data collection and analysis, if requested.
- Act as interpreter in the exchange of routine information and translate routine documents and correspondence as and when required.
- May be required to undertake field trips to project sites.
- Decide on the data recorded in database.
- Decide on appropriate resolution to incidents and escalate issues to the supervisor if incident cannot be resolved within the scope of responsibility.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For G4 - 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher

Field(s) of Education
Not applicable

Certificates and/or Licenses
Electronic data processing, Information Technology
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
1-year relevant experience in Electronic data processing, Information Technology or related field.
Desirable
Completion of UNHCR learning programmes or specific training relevant to functions of the position.

Functional Skills
Not specified

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Required Languages

,

,

Desired Languages

,

,

Additional Qualifications

Skills

Education

Certifications

Electronic Data Processing - Other, Information Technology - Other

Other information

This position doesn't require a functional clearance

Remote

No