Design Consultant

About Us:

Good Business Lab is an independent, non-profit labor innovation company. We use rigorous academic research to prove that worker well-being programs have business impacts. We develop market-ready, scalable interventions that benefit both workers and businesses. Our goal is to disrupt the traditional notion of business and show that worker well-being can be a good business practice.

The founders of the lab are Ach Adhvaryu - Professor of Economics and Director of 21st Century India Center at the School of Global Policy and Strategy, UC San Diego (www.achadhvaryu.com), Anant Ahuja-head of Organization Development at Shahi Exports Pvt. Ltd., and Anant Nyshadham- Assistant Professor of Business Economics and Public Policy at the University of Michigan (www.anantnyshadham.com).

Role: Design Consultant

Location: Remote (with travel to field as required)

Start date: ASAP (applications being accepted on a rolling basis)

Length of Commitment: 6 months

About the role:

At GBL, each one of us is involved in multiple projects and works efficiently through trans-disciplinary collaboration. You will be involved in developing solutions in highly complex ecosystems where you will be involved in collaboratively developing sustainable, scalable, and replicable interventions. The nature of the intervention can be: Digital or physical Products Process design & innovation Systems and nudges for behavior change Service ecosystem Communications to convey our findings and value propositions

In your role, you will be expected to work on all stages of the research cycle:

• Conduct in-depth literature reviews, tapping into different types of sources depending on the project.
• Plan fieldwork and data collection for projects based on the requirements.
• Conduct fieldwork of qualitative interviews and FGDs with stakeholders, making regular field visits (can be to both urban and rural areas) to collect data.
• Create or support the creation and review of the data collection tools (qualitative interview questionnaires).
• Work on the qualitative data analysis and synthesis process.
• Lead brainstorming sessions for ideation and prototyping of solutions using participatory design approaches.
• Create service blueprints and systems maps Lead UI, UX, and information architecture design for digital products.
• Draft outreach collaterals - Concept note, Pitch deck, and Invite Coordinate with the stakeholders, manage field issues, and align the workflow within their premises.
• Ensure the planning, managing, and following of ethical data collection practices and ensure good data quality throughout the project, especially when in the field.
• Plan and create training materials and modules for relevant projects as required.
• Work closely with other team members in collaboration to create comprehensive collateral as required.
• Ensure project documentation is well-maintained, including designing, maintaining, and tracking field reports/project logs in Google documents and spreadsheets, along with drafting and developing materials, manuals, guidelines, and protocols per project requirements and under the supervision of the senior team members.
  
  

Who are you?

• A graduate with a minimum of 3 years of work experience or a postgraduate with a minimum of 1 year of work experience in qualitative research.
• Experience in social impact consulting is desirable
• A degree in social sciences (Economics, Development Studies, International Development, Anthropology, Psychology, Behavioral Sciences, Sociology, Social Work, Product design, Service Design, New Media Design, Strategic Design, etc.) or allied areas.
• Demonstrated hands-on experience with all aspects of the qualitative research cycle (including fieldwork, literature review, data collection, data analysis, and report writing).
• Proficiency in QDAS tools such as NVivo/Dedoose/Atlas.ti or other relevant tools is desirable.
• Experience using at least two or more qualitative research design methods such as ethnography, case study, grounded theory, phenomenology, narrative inquiry, etc.
• Comfortable working with a wide range of stakeholders, including groups with little or no background in qualitative research and design.
• Excellent interpersonal and written, visual, and verbal communication skills.
• Passionate about tackling complex social and organizational challenges.
• Ability to work in a team, manage multiple projects on the ground, review and prioritize work independently, and be self-motivated.
• Ability to complete assigned tasks and meet deadlines while maintaining high-quality work.

Also, we know it’s tough, but please try to avoid the ​​confidence gap​.​​ You don’t have to match all the listed requirements exactly to be considered for this role.

Perks of working with us

There are plenty of benefits at GBL, here are some examples:

• Flexible working hours: We recognize that a better work-life balance can improve employee motivation, performance, productivity, and reduce stress. The basis of our norms pertaining to this is a system of trust in each other and our common goals.
• GBL Care Systems: As an organization, we are committed to ensuring the wellbeing of our team members and creating a thriving work environment- because that gives us, together, the best chance at achieving our shared mission and sparking joy at work. We do this by partnering with organizations such The Mindclan, Therapize among others for workshops and other wellbeing-related initiatives.
  

Recent projects and blog posts:

To acclimatize yourself with some of our work, you can read our blog posts on Medium, and also go through our LinkedIn, Facebook, Twitter, and Instagram.

The process:

We are glad you’re interested in applying for this role!

After each step, we decide whether to invite you to the next one. Our interview process for this role has the following steps:

1. CV screening
2. First-Round Interview (Case Based)
3. Second-Round Interview
   

Depending on the candidate pool, we may add any additional interviews to make a well thought through decision.

Our commitment to diversity:

GBL is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed. We celebrate diversity and are committed to creating an inclusive environment for all employees. We offer traditional monetary workplace benefits such as insurance and travel allowance. We are a young and growing company making us the ideal ground for team members to experiment, take on dynamic roles, and grow with us. We focus on happiness, output, and quality of work.

If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Note: By clicking on the 'apply for this job' button, you confirm that you understand and accept GBL’s Privacy Policy. You also understand that GBL has zero-tolerance against sexual harassment/ exploitation /abuse/misconduct ("SEA"). You confirm and declare that you have never been convicted by any court of law and/or you have never been subjected to any sanctions or inquiry or proceedings (be it disciplinary, administrative, civil, or criminal) arising from an investigation in relation to sexual harassment/abuse/misconduct or left employment pending investigation and refused to cooperate in such an investigation.