Deadline for Applications
October 6, 2025
Hardship Level (not applicable for home-based)
H (no hardship)
Family Type (not applicable for home-based)
Family
Staff Member / Affiliate Type
Internship
2025-10-01
UNHCR, the UN Refugee Agency, is offering a full-time internship with the Supporter Engagement Section of the Private Sector Partnerships Service under the Division of External Relations at UNHCR Copenhagen.
Established in December 1950, UNHCR is a global organization dedicated to saving lives, protecting rights and building a better future for asylum seekers, refugees, returnees, internally displaced communities and stateless people. Every year, millions of men, women and children are forced to flee their homes to escape conflict and persecution. UNHCR currently operates in over 130 countries, using its long expertise to protect and care for millions.
Title: Digital Marketing Intern
Duty Station: Copenhagen, Denmark
Duration: Six months (with possibility of two-month extension)
Contract Type: Internship
Start date: October 2025
Organizational context
This is a unique opportunity to gain experience in digital fundraising and marketing within the UN system as part of UNHCR's Supporter Engagement Section. It will provide ample opportunity to learn about the organization, the current refugee crisis, digital communications, marketing and fundraising globally within an international humanitarian organization. The Supporter Engagement Section sits within the Division of External Relations (DER) and serves departments within DER, PSP (Private Sector Partnerships Service) and the wider organization. This position will be responsible for assisting the Digital Marketing and Data 1 2 Analysis Team with email marketing programme, supporter care, paid media and digital analytics.
The position
We are looking for a self-motivated, hard-working individual with a keen interest in digital media and the latest digital trends.
Duties and responsibilities
• Assisting with the management of the donor mailbox: responding to a wide range of queries from international donors and supporting other markets with their queries.
• Support the creation of workflows for enquiry management across different platforms, including FAQs.
• Utilize Salesforce CRM to manage and update donor information, ensuring data accuracy and integrity.
• Assisting with the production of fundraising and engagement emails, email performance reporting and management of the email marketing platform Selligent.
• Researching new digital ideas, best practice and the latest trends in customer service, user experience, e-mail marketing and SEO.
• Assist with updating dashboards for reporting purposes.
• Assist in auditing and testing donation pages for a better user experience.
• Help setting up, managing and optimizing paid search (Google Ads and Bing Ads), paid social (Facebook, TikTok, X, LinkedIn) and display accounts (DV360) according to in-house best practices.
• Assist in developing social media strategies (creative testing, targeting strategies).
• Support in building creative assets using provided Photoshop and/or Canva templates.
• Support offices with Google Analytics Property, View, and user access management.
• Assist with data quality audits in Google Analytics and media buying tools.
• Providing administrative support to the team, including providing support on events and workshops.
• Perform other tasks as needed.
Minimum qualifications required
In order to be considered for an internship, candidates must meet the following eligibility criteria:
• Be either a recent graduate (having completed their studies within two years of applying) or a current student in a
graduate/undergraduate school programme from a university or higher education facility accredited by IAU/UNESCO.
• Have completed at least two years of undergraduate studies in a field relevant or of interest to the work of UNHCR.
• Not have exhausted the maximum cumulative internship period with UNHCR, including any prior internships (8 months for full-time and 12 months for part-time).
In the education section of the application, please make sure that your school is selected from the list of accredited higher education institutions when creating a profile in UNHCR Recruitment Portal - Workday. To do this, click on the magnifying glass next to Select School, then select Contains next to Description, type in the name of the school, click Look up and finally click on the result.
For internships, completed university degree is not a requirement.
NOTE: An individual whose father, mother, son, daughter, brother or sister is a staff member of UNHCR, including a Temporary Appointment holder or a member of the Affiliate Workforce, is not eligible for an internship.
Desirable qualifications and skills
• Excellent written and verbal English skills (B2 level).
• Excellent communication and inter-personal skills.
• Good administrative skills.
• Experience with Microsoft Office (Word, Excel and PowerPoint).
• Experience or familiarity with digital fundraising, marketing, digital communications and/or social media.
• Copywriting skills.
• Experience with CRM, e-mail marketing tools and Google Analytics would be an advantage.
• Second language.
• Background or interest in refugee issues and/or international relations.
Location and Conditions
The successful candidate will be based with the team in the UN City in Copenhagen, Denmark. The internship is a six-month full-time role with 40 working hours per week, from 8.30am to 5pm Monday to Friday.
Allowance: Interns who do not receive financial support from an outside party will receive an allowance to partially help to cover the cost of food, local transportation and living expenses.
Travel: Unless provided or paid by external sponsoring entities, UNHCR reimburse interns engaged from a location outside of the country of the duty station for the ticket costs of their outward and return travel to/from the duty station by the most economical route available on economy class, irrespective of the duration of the journey. Reimbursement shall be limited to the authorized outward and return travel between the intern’s country of residence and the intern’s duty station, or actual route of travel, whichever is lower. Before travel is undertaken, the selected intern must obtain authorization in writing from the hiring office. Such authorization must include the approved cost of the ticket.
Internships normally last two to six months with the possibility of extension up to eight months for full-time internships and twelve months for part-time internships.
Obligations
Acquiring and renewing current visas, residence permits including all associated costs, obtaining medical certification and compliance with taxation requirements (if applicable), are the responsibility of the intern.
The selected candidate will need to provide UNHCR with a proof of health insurance coverage applicable to the assigned internship location and a certificate of good health from a qualified medical practitioner certifying their fitness for work and travel. In the event the selected candidate is not able to produce the required certificates, they will not be admitted to the Internship Programme.
---------------------------------If you are a person with a disability and you expect you may face challenges during the recruitment process, you can indicate it in your application form.
There are options to select any health conditions you may have and outline any necessary adjustments related to disabilities during the recruitment phases. Providing this information is optional. It will be treated as strictly confidential and used only for the purpose of finding out how to better assist you during the recruitment process. Adjustments for candidates with disabilities will be provided as best as possible and as needed upon request.
All candidates will be assessed based on meeting the requirements for each vacancy in relation to experience, skills, and education.
The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation, and gender identity.
UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing or training.
We welcome applications from candidates with a refugee or stateless background.
Standard Job Description
Required Languages
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,
Desired Languages
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Additional Qualifications
Skills
Education
Certifications
Other information
This position doesn't require a functional clearance
Remote
No