Director of Policy Content

Department: Advocacy

Location: London or Brussels

Position type: Permanent

Reporting to: Head of Policy and Regulation

What the Hiring Manager Says

We rely on the policy content director to ensure that the written and visual output of the team is effective and of the highest standard. Achieving this may involve writing, editing, building slides or providing constructive input on all manner of policy communications and documentation. This unique position requires flexibility, strategic thinking and a ‘can do’ approach, while regularly engaging with GSMA experts on technical, regulatory and public policy topics that relate to mobile telecommunications around the world.

— Michaela Angonius, Head of Policy and Regulation

About the Team

The GSMA supports its members by establishing positions on policy and regulatory matters that reflect the shared views of the mobile industry worldwide, and by advocating positive reforms directly with governments and regulatory authorities. A key element of this work is conducting research and analysis that provides the factual basis of our industry recommendations. The policy and regulation team also contributes to a range of GSMA-hosted events such as the highly regarded Ministerial Programme at MWC Barcelona as well as focused meetings and workshops. The team engages on a wide range of topics linked to mobile connectivity and the overall digital economy, such as network economics and competition, infrastructure policy and regulation, fiscal policy, data protection and security.

About the Role

The role calls for a strategic thinker and editorial expert with demonstrable experience in tech policy communication, who can readily absorb and master a wide range of technological and regulatory concepts. While the function sits within the Policy and Regulation programme, the role involves considerable interaction with other teams across the GSMA including regional offices. The individual will also serve as a trusted strategic and creative advisor to the programme lead, providing independent perspectives, challenging assumptions constructively and contributing original ideas to strengthen strategic direction.

The policy content director has three principal areas of accountability:

• Content strategy. Maximise the impact of new policy/regulatory reports and insights by developing and owning the team’s annual outreach plan, coordinating with the subject-matter experts and leveraging the tactical expertise and resources of the marketing team.
• Content development and support. Contribute to policy/regulatory content creation in a variety of ways that may include review and editing of reports and briefing papers, scriptwriting, copywriting, messaging, slide creation and document formatting. Apply creative thinking to develop compelling ways to present content to diverse audiences. Provide quality assurance for board and leadership committee agendas, briefing papers and presentation slides. Periodic contributions to business planning and team reporting are also required.
• Advocacy platforms. Serve as an advisor and liaison for policy and regulatory content in the planning and execution of Ministerial Programme events (3x per year), including conference sessions and roundtable/bilateral meetings. Support other events and activities, such as leadership committee meetings, by capturing minutes and action points, as well as other tasks as needed.

About You

The successful candidate will have the following skills/experience:

• Effective writing skills in English; experience writing in numerous formats and creating presentations for senior executives
• Absolute command of English grammar, punctuation and usage
• Ability to synthesise information from multiple internal and external sources and produce impactful content that is accessible to a wider audience
• High degree of independence and problem-solving skill
• Proven ability to act as a strategic thought partner to senior leadership — contributing independent perspectives, constructively challenging ideas and applying creative thinking to refine strategies and communications
• Business acumen including planning, budgeting and directing resources to achieve targets
• Experience establishing, managing and inspiring productive relationships with senior-level stakeholders
• Excellent cultural awareness and a desire to work with teams around the world
• Facility with Microsoft Office (Word, PowerPoint and Excel)
• Ability to travel internationally

Contract type

Worker type

What We Offer

Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.

In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.

To learn more about the GSMA, visit our career site, our LinkedIn page and our Twitter page.

Being You at the GSMA

We care deeply about diversity, equity and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important, so flexi-time and remote working is available to all staff. We're keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The sucess of the GSMA year on year will continue to be contributed by people from all walks of life.

GSMA Values

Our values not only drive our culture – they shape how we work and interact inside and outside our global organisation.

Passionately driven

We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact.

Insightful leaders

We continually develop and engage our expertise, insight and creativity so that we’re always ready to respond to the changing landscape with authority, agility and nuance.

Stronger together

We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other’s successes and constantly asking how we can help.

Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we’re at our best – we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren’t at our best and the pressure is on – we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play.