How You’ll Contribute
The National Geographic Society headquarters, based in Washington, D.C., is undergoing a significant renovation project on its campus (called Base Camp), which will be completed in 2026. Components of the new guest experience will include a state-of-the-art pavilion entrance, auditorium, iconic photo gallery, exhibition space, immersive walk-through attraction, retail, food and beverage, education center, archives, tours, and exciting new event space. A fully sustainable, on-brand hotel may also be built and operated by a third party on the campus. The capstone of the renovation is a one-of-a-kind nighttime experience in the courtyard.Your Impact
Responsible for shipping logistics that include and are not limited to creating and managing UPS CampusShip accounts and providing CampusShip training to NGS and Disney NG staff. Responsible for daily mail operations using the FedEx, UPS and Hassett ICMC G2 USPS shipping systems and sorting letters/packages into different specialized categories. Ordering and tracking supplies and products required for departmental operations. (50%)
Run daily and monthly Quadient account summary reports to guarantee all accounts are properly managed. Provides customer assistance for NGS and Disney NG staff and secures the cash drawer at closing. (25%)
Staffs the Customer Service desk of the Document Center. Serves as a backup for operating the copy machines as well as being available to review all output images for paper sizing, resolution and overall quality before finalizing formatted documents. (20%)
Negotiate with various courier services in order to determine the most effective and economical method for the shipping large freight parcels. (5%)
Minimum Education Required
High School Diploma or equivalent
Minimum Years and Type of Experience
2+ years of related Mailroom or Distribution experience.
Necessary Knowledge and Skills
Computer literacy (Google Suite a plus)
Strong oral and written communication skills
Highly organized with strong record keeping experience
Mail system operation skills
Excellent customer service skills
Salary Information
The National Geographic Society offers a competitive and holistic total rewards package. Our compensation structure and transparent pay philosophy are based on industry-specific market data for similar-sized nonprofit organizations.
The salary range for this position accounts for a wide range of factors including but not limited to organizational need; specific skill sets; experience and training; certifications; and more. At the National Geographic Society, individuals are typically hired at or near the starting point of the salary range for their role, and compensation decisions are dependent on the facts and circumstances of each case.
The hourly range for this position is $20.10hr - $21.16hr.
In addition, the National Geographic Society offers a competitive and comprehensive benefits package that includes, but is not limited to, medical, dental, and vision insurance; engaging and comprehensive wellness program; 401(k) retirement savings plan with matching contributions after 6 months of employment; flexible paid time off benefits with up to 22 days of paid annual leave per calendar year (15 days for new hires in their first year, prorated based on the number of pay periods remaining in the year) and 10 days of sick leave; 12 paid holidays and a paid winter break between December 25 and 31; paid parental leave, adoption and surrogacy expense reimbursement, fertility benefits; learning and development opportunities; Lifestyle Spending Account; pet adoption assistance and insurance; pre-tax transportation benefits with a generous employer subsidy; employer-paid life insurance and disability benefit; and a variety of National Geographic discounts and perks.
Job Designation
Resident - Our Resident category recognizes that certain staff need to be physically present at Base Camp to do their work. Some Resident staff must be at Base Camp every day to do their jobs, while others may only need to be physically present onsite some of the time to meet looming deadlines or to get work done and may require a unique schedule. As such, this category has been revised to provide maximum flexibility depending on what’s required for each individual role. The days Resident staff come into the office will be determined by their teams and workflow, and they should work with their supervisors to determine their specific schedule. And throughout the year, their schedule may be adjusted based on cyclical work cycles, deadlines, and/or ebbs and flows of work.Candidates must be legally authorized to work in the United States. This position is not eligible for visa sponsorship.
We encourage you to apply even if your experience is not a 100% match with the position. We are looking for someone with relevant skills and experience, not a checklist that exactly matches the job description. We want to help you grow and in return, you help us grow into a stronger, more inclusive organization.