Empowerment Communications Manager

About the Internet Society Foundation

The Internet Society (ISOC) supports and promotes the development of the Internet as a global technical infrastructure, a resource to enrich people’s lives, and a force for good in society. Our work aligns with our goals for the Internet to be open, globally connected, secure, and trustworthy. We seek collaboration with all who share these goals.

Together, we focus on building and supporting the communities that make the Internet work; advancing the development and application of Internet infrastructure, technologies, and open standards; and advocating for policy that is consistent with our view of the Internet.

The Internet Society Foundation (Foundation) is a non-profit organization that works in concert with the Internet Society. It exists to demonstrate and support the positive difference the Internet can make to people everywhere and promote the development of the Internet as a global technical infrastructure, a resource to enrich people’s lives, and a force for good in society.  

The Foundation is committed to a culture of diversity and inclusion, where all individuals are valued for their distinct contributions.  Our people are the most valuable strengths we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our staff invests in their work represents a significant part of not only our culture, but our reputation and the Foundation's achievements.

About the Position

We are seeking a dynamic and collaborative Communications Manager to lead the communications of our empowerment portfolio, which includes capacity building, Internet Society alumni and fellows. The ideal candidate is someone who brings a balance of creativity, strategic thinking, and organizational excellence. This role requires a disciplined professional who thrives in cross-functional, globally distributed environments and can lead a strategic communications plan from concept through execution and reporting.

You will play a key role in telling the stories of individuals and communities empowered through the Internet Society’s capacity-building initiatives—helping to increase visibility, drive engagement, in support of our fundraising and advocacy efforts.

Location

Remote

Essential Duties and Responsibilities

• Lead empowerment communications, leveraging the skills and support from strategic communications colleagues
• Develop and implement a communication plan for empowerment programs in alignment with the organizational communication strategy adhering to brand and content guidelines
• Craft compelling narratives that highlight the journeys and achievements of program participants showcasing the real-world impact of the Internet Society’s mission
• Design and execute campaigns that promote program opportunities, celebrate milestones, spotlight contributions of fellows, learners and alumni, and engage them to take further action
• Gather insights from regional teams, partners, and program managers to produce a variety of content, including written materials visual assets
• Leverage tools and resources to develop audience engagement journeys
• Prepare presentations and reports as needed
• Other duties as assigned

Desired Qualifications

• Bachelor’s degree in communications or a relevant field such as journalism, or marketing
• 5 to 7 years relevant experience preferably in a nonprofit, international, or digital rights context
• Demonstrated success in storytelling, campaign management, and/or content strategy
• Proven written acumen, turning complex issues into compelling narratives
• Demonstrated design competence with proficiency in content creation tools (e.g., Canva, Adobe Creative Suite)
• Proven experience in developing engaging presentations
• Self-motivated go-getter with a high capacity to multitask and prioritize
• Ability to work with others collaboratively to get things done
• Keen attention to detail
• Ability to identify impactful people-centric stories
• Commitment to the organization’s mission, values and objectives 
• Experience working remotely with a globally distributed workforce
• Strong interpersonal and cross-cultural communication skill

Extra Nice to Have Qualifications

• Familiarity with digital learning platforms, online communities, or capacity-building programs is a strong plus.
• Multilingual abilities or experience working in multilingual environments is a plus.

What You'll Love About Us

• Make an Impact. We have an exciting vision and mission to bring the internet to everyone!
• Great Company Culture. We are a global team and live our values of collaboration, inclusion, respect, people and passion in all of our HR programs including our new recognition program!
• Holiday/Vacation. Generous paid time off and paid public holidays.
• Benefits. Based on local in-country guidelines.
• Give back. Get paid to volunteer in your community!
• Professional Development and Educational Benefits. Annual company contribution towards professional development or higher education.
• Flexible Work Models. Flexible work-from-home.
  

Compensation and benefits for this position will be paid in local currency and based on the country and geographic location’s local salary and benefits market data for the position. Exact pay will be based on factors including but not limited to relevant qualifications, experience, geographic location, education, business and organizational needs.

The Foundation is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, sexual orientation, color or any other protected class. Compensation and benefit package for this position will be competitively commensurate with the successful applicant’s qualifications.  Applications will be evaluated until the position has been filled. The list of applicants will not be posted publicly and will be reviewed in confidence by members of the evaluation committee.