About Busara
Since 2014, Busara has evolved from a small behavioral science lab in Nairobi into a boutique research and advisory organization. Our diverse team of over 130 staff from 15+ countries has engaged in diverse projects across more than 50 countries in sectors like Agriculture, Health, Governance and Inclusive finance. While headquartered in Nairobi, Kenya, we have expanded our footprint with offices now in India, Uganda, Tanzania, Nigeria, and Latin America.
About the Role
The Executive Assistant will provide high-level administrative and coordination support to the CEO, enabling them to operate effectively across a fast-paced, multi-country organization.
\nManage the CEO’s schedule to ensure time is used effectively, balancing strategic priorities, meetings, and external engagements in an organised and efficient manner.
Own a complex, multi-time-zone calendar, proactively resolving conflicts, anticipating constraints, and adapting to shifting priorities with discretion and attention to detail.
Act as a trusted support to the CEO by anticipating needs, screening and responding to inquiries, and preparing background information.
Serve as a primary gatekeeper for inbound requests to the CEO, applying agreed prioritization principles and redirecting items as appropriate.
Provide end-to-end administrative and logistical support for meetings, workshops, and conferences, including registration and coordination with partners, travel arrangements, note-taking, documentation, and circulation of agreed action/decision points.
Support the executive team and senior leadership by coordinating meetings, maintaining agreed leadership cadences, and maintaining C-suite Google Drive.
Coordinate internal and external meetings such as leadership meetings, staff meetings, off-sites, one-on-ones, and partner engagements.
Draft, edit, and manage correspondence on behalf of the CEO.
Organise the CEO's travel, including flights, accommodation, visas, itineraries, and cost tracking, in line with organisational policies.
Track and manage the CEO’s expenses and budgets, ensuring timely approvals, accurate reporting, and compliance with internal and client requirements.
Maintain a system to track CEO & Leadership team commitments, deadlines, and agreed decision points, providing reminders and preparation support as needed.
Provide administrative support to the Board and governance processes, such as meeting logistics, travel logistics, and reimbursements.
Work closely with the Director of Executive Operations to coordinate leadership meetings and events.
Manage end-to-end travel operations, including ticket & accommodation booking, logistics, and vendor negotiations, while ensuring policy compliance, cost optimization, and high-quality service for the travelling team.
Minimum Requirements
Highly organized with strong attention to detail and proofreading skills
Excellent interpersonal skills; able to build relationships with staff, board members, partners, and clients
Trusted with confidential information, adaptable to competing demands, and committed to outstanding service
Resilient under pressure and able to manage stressful situations effectively
Available and responsive during high-stress periods
Skilled in leading peers and managing upwards
Strong problem-solving skills with practical solutions
Advanced proficiency in MS Office, Google Workspace
Exceptional written and verbal communication skills
Desired Qualifications
Bachelor’s degree in Business Administration, Management, or a related field; advanced degree an advantage
Minimum of 3 years’ experience in operations, office management, or executive-level support and at least 2 years as an Executive Assistant to a CEO or equivalent
Advanced proficiency in MS Office and Google Workspace with strong organizational, communication, and problem-solving skills
Proven ability to manage confidential information, work under pressure, and lead across teams and stakeholders
We will be reviewing applications on a rolling basis until the position is filled. We encourage you to apply as soon as possible.