Executive Assistant to the CEO

The Opportunity

Social Finance is currently seeking an experienced Executive Assistant to provide direct support to our CEO, Tracy Palandjian. This opportunity is ideal for a mission-driven, highly organized professional who thrives in fast-paced environments and is passionate about using their strategic and operational skills to support leadership in the social impact space.

Responsibilities  

• Proactively manage the CEO’s complex and often evolving calendar by identifying and addressing scheduling conflicts, ensuring a balanced cadence to each day and week, allowing for buffer time to prepare for and debrief meetings; ensuring ad hoc meetings are properly prioritized against recurring ones 
• Provide confidential support of email inbox - help to flag important / urgent messages, maintain and organize lower importance messages, and tee up drafts as necessary
• Complete all administrative work on behalf of the CEO, including: monthly expense reports; research and book complex travel itineraries; be on call to handle last-minute changes in travel and schedule as necessary
• Manage administrative processes related to the Board of Directors; support calendaring, logistics, and management for all board meetings and events; support board member relations and communications
• Support the CEO in all aspects of Client Relationship Management (CRM) including tracking of contacts, recurring meeting planning, and sitting in on meetings as necessary
• As part of the overall administrative team, provide back-up support for fellow administrative staff (e.g., staff reception occasionally, provide interim calendar management for executives); provide additional general support as needed (e.g., managing team-wide calendar of recurring management meetings and events, supporting office management, planning team-wide events and lunches, providing basic tech support)
• As appropriate identify additional area(s) of focus based on desired professional growth and organizational need (e.g., Knowledge Management, firm-wide Client Relationship Management, Office Management) 

Qualifications 

Social Finance is seeking a dynamic individual with strong interpersonal and problem-solving skills. Qualifications and requirements include:  

• 5+ years of professional experience, at least 3+ years as an Executive Assistant to a CEO or another senior-level executive
• Bachelor’s degree OR equivalent experience providing direct support to an executive
• Exceptional attention to detail across all communications and deliverables
• Willingness and eagerness to learn about and engage deeply with a complex business and extensive set of professional relationships
• Excellent written and oral communication skills
• Proficiency with Microsoft Office, Outlook, SharePoint, and Teams; familiarity with CRM systems a plus  
• Highest commitment to ethics, integrity, and confidentiality – proven experience holding confidential information for an executive
• Ability to anticipate and proactively address the needs of others 
• Demonstrated ability to prioritize tasks and meet deadlines; to work independently; to stay organized and poised under pressure 
• Flexibility in the face of a fast-paced organization whose administrative support needs may change over time
• Flexibility and willingness to be present in the Boston office on a regular and occasionally ad hoc basis, consistent with the expectations we set for all of our Administrative professionals
• Commitment to enhancing a team culture of inclusion, belonging and equity
• Experience in or with the systems we seek to impact a plus 

Benefits 

At Social Finance, we strive to deliver a benefits program that will enhance our overall value proposition to employees. Our current benefit offerings include:  

• Comprehensive health care coverage: medical, dental and vision insurance; flexible spending accounts; Employee Healthy Actions programs and more 
• Retirement savings plan with employer contribution  
• Short-term, long-term and life insurance policies  
• Commuter benefits and cell phone reimbursements  
• Hybrid work model (in-office a minimum of two days per week and on an ad hoc basis as needed)  
• Dedicated budgets for team building and employee recognition  
• Annual budget for external professional development opportunities  
• Mentorship and onboarding programs  
• Collaborative and energizing workspace in downtown Boston, MA  
• Paid vacation and paid holidays (with 12/24-1/1 off every year)  
• Paid parental leave  
• A truly stellar team of high performing, values-driven and fun (!) professionals 

Salary 

Social Finance uses a lockstep compensation model for purposes of equity and transparency - we strive for everyone coming in at a given level to be paid equitably. For this position, the starting base salary is $98,000, however, during the interview process, we will take into account a candidate's full work experience and may adjust the job title, and commensurate starting salary, as appropriate. At this level, employees typically receive a $2,500 salary increase annually and are eligible to participate in our firmwide annual bonus program. Bonuses are typically between 5-10%, though bonuses are not guaranteed and are dependent on both organizational and individual performance.