The Whistleblower is a multifunctional building created by Web Summit’s founder & CEO, Paddy Cosgrave, spanning four floors at 30 South Anne Street, featuring a curated bookshop & café, versatile event spaces, workspaces, and reading rooms.
We are seeking an enthusiastic, operationally-focused General Manager who won't just be managing a building, but will help in curating an atmosphere where literature, caffeine, and big ideas collide.
Responsibilites
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Operations- Oversee the daily integration of all four aspects of The Whistleblower: Bookshop & café, events space, workspace and facilities.
- Ensure a seamless guest experience across all zones, maintaining the highest standards of aesthetic and service.
- Report the building’s costs and revenue, including budgeting and forecasting.
Programming & Event Management- Collaborate with the programming team to host event launches, podcast recordings, and meetups.
- Oversee the logistical execution of events, including the seamless changeover of spaces to meet specific needs.
Managing stakeholders- Direct management of cafe staff and working with stakeholders in the development of the spaces within the building.
- Foster a culture of "informed hospitality"—where staff are as comfortable discussing literature and politics as they are pulling a perfect espresso shot.
- Liaise with local stakeholders and the Dublin tech, cultural and civic communities
Facilities & Compliance- Working with the Web Summit Workplace experience team, manage the maintenance of the South Anne Street property, ensuring all health, safety, and licensing requirements are met
Who you are- 4+ years in management within hospitality, cultural institutions, or premium retail (e.g., boutique hotels, major galleries, or flagship bookstores)
- Comfortable moving between the operational, retail and event hosting needs of the role
- A genuine passion for media, technology, literature, and current affairs
- Ability to implement and manage modern POS systems, booking platforms, and CRM tools
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