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General Services Specialist

World Economic Forum Geneva
Full-time
On-site
Geneva Switzerland

The World Economic Forum, committed to improving the state of the world, is the international organization for public-private cooperation.

The Forum engages the foremost political, business and other leaders of society to shape global, regional and industry agendas.

Why we are recruiting

The Forum’s General Services team is responsible for all aspects related to maintaining the organization’s headquarters in Geneva, Switzerland. This includes two buildings covering 11,500 square metres, 3 villas and 800 square metres to Pallanterie and extensive grounds, as well as the office space of 1000 employees.

The General Services Specialist will ensure that office operations run smoothly on a daily basis, both administratively and operationally.

Reporting Lines & Interactions

The General Services Specialist reports to the Head of General Services Geneva and interacts with the General Services Team.

Breakdown of main responsibilities

  • General administration and continuous improvement

    • Take accountability of running the administration of the different services across General Services (mailing, vendor management, invoice processing, office supplies inventory management)

    • Offering the most suitable solutions to optimize service provided to Forum staff

  • Facility Management

    • Solving minor technical problems as they arise and helping with office moves

    • Helping building maintenance and service provider contracts with Forum suppliers

  • Audio-Video Support

    • Managing the meeting rooms set up

    • Ensuring the meeting and common spaces are working properly (videoconferencing, etc.)

  • Mailing and Printing

    • Provide operational support for daily activities and contribute to the successful delivery of major annual events hosted at the Forum’s headquarters (such as the Global Shapers, YGL, and ALM gatherings).

Preferred Requirements and Experience

  • Minimum of 3 years’ experience in office operations and/or general services; experience in facility management is a strong asset

  • Proactive, autonomous, and able to effectively prioritize multiple tasks

  • Highly adaptable with the ability to perform under pressure

  • Positive, results-driven, and service-oriented mindset with an open and collaborative approach

  • Strong written and verbal communication skills in both English and French

  • Proficient in MS Office applications

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Why work at the Forum:

The Forum believes that progress happens by bringing together people from all walks of life who have the drive and the influence to improve the state of the world by building awareness and cooperation, shaping mindsets and agendas, and driving collective action. Join us and become a driver for positive change!