Global Communications Operations Lead
Perplexity AIPerplexity is an AI-powered answer engine founded in December 2022 and growing rapidly as one of the world’s leading AI platforms. Perplexity has raised over $1B in venture investment from some of the world’s most visionary and successful leaders, including Elad Gil, Daniel Gross, Jeff Bezos, Accel, IVP, NEA, NVIDIA, Samsung, and many more. Our objective is to build accurate, trustworthy AI that powers decision-making for people and assistive AI wherever decisions are being made. Throughout human history, change and innovation have always been driven by curious people. Today, curious people use Perplexity to answer more than 780 million queries every month–a number that’s growing rapidly for one simple reason: everyone can be curious.
Overview
Partnering closely with the Head of Communications, you will be at the forefront of expanding our global presence, operational excellence, and executive impact. This is a high-ownership, multi-disciplinary role for someone skilled at orchestrating projects, nurturing ecosystems, and supporting senior leaders in complex, fast-paced environments.
Position Summary
The Communications Operations Manager is responsible for the planning and flawless execution of communications and high-profile events across multiple global regions. This role blends high-complexity project management with strategic storytelling, stakeholder ecosystem management, and operational scaling. You will serve as a trusted advisor to company leadership, providing confidential counsel, high-touch executive enablement, and rigorous program delivery.
Key Responsibilities
- Global Communications Operations: Spearhead the design and execution of multi-region communications programs and events, ensuring all initiatives reflect both global consistency and local nuance.
- Strategic Event Management: Own the operational delivery of flagship product launches, executive summits, roadshows, press tours, and ecosystem networking events—across both physical and digital platforms.
- Ecosystem & Stakeholder Management: Proactively map, connect, and orchestrate relationships with media, industry partners, governments, and internal cross-functional teams to unlock new opportunities.
- Executive Enablement: Provide high-touch support for the Head of Communications and leadership, including board/executive communications, confidential project work, and strategic counsel.
- Special Projects & Strategic Initiatives: Drive confidential and cross-functional initiatives on behalf of and with leadership, spanning international strategy, operations, organizational growth (incl. M&A), investor relations and internal alignment.International Growth & Market Expansion: Support leadership on global expansion initiatives, including evaluating new market opportunities, coordinating cross-border projects, and building the operational infrastructure to enter new regions effectively.
- Project & Program Management: Handle multiple high-stakes initiatives simultaneously, ensuring deadlines, logistics, resources, and objectives are rigorously managed.
- Continuous Optimization: Apply behavioral science, data-driven frameworks, and iterative testing to accelerate learnings and maximize engagement outcomes.
- Operational Scaling: Build, refine, and elevate operational processes as the organization enters new markets and scales internationally.
Required Experience
- Demonstrated leadership in international operations and stakeholder-facing program management
- Experience supporting executives (board, leadership, or founder-level) with confidential and high-impact communications
- Proven ability to plan and execute complex, multi-region events from concept through implementation
- Strong track record of mapping and managing global stakeholder networks (media, partners, cross-functional teams)
- Experience driving operational improvement and scaling in growth-stage environments
- Fluent in navigating ambiguity, fast-change, and high-stakes situations
Core Competencies
- International & Cross-Cultural Acumen: Adept at navigating and aligning stakeholders in diverse settings
- Executive Influence/Board Communication: Skilled at crafting messages, facilitating confidential workshops, and enabling strategic dialog for senior leaders
- Project & Program Management: Expert in juggling multiple, high-complexity programs with attention to detail, deadlines, and resource allocation
- Strategic Events Management: Experienced in delivering events that drive brand elevation and international business growth
- Stakeholder/Ecosystem Orchestration: Proven network builder who continually identifies and activates new influence channels
- Trusted Advisor Presence: Discretion, sound judgment, operational insight, and strategic guidance
Preferred Qualifications
- Experience as a Chief of Staff, project leader, or advisor for international expansion
- Background in events and operations (global scale preferred)
- Experience with process or team scaling in ambiguous, fast-growth environments
- Highly collaborative, resourceful, data-driven, and low-ego
Success Metrics & Deliverables
- Flawlessly executed high-profile international events and communications initiatives
- Increased international media/partner engagement and reputation growth
- Strong, trusted relationships with a diverse set of internal/external stakeholders
- Successful support and enablement of new market entries, international projects, and major launches
- Continuous operational improvements elevating standards and reducing friction
Our cash compensation range for this role is $180,000 - $215,000.
Final offer amounts are determined by multiple factors, including, experience and expertise, and may vary from the amounts listed above.
Equity: In addition to the base salary, equity may be part of the total compensation package.
Benefits: Comprehensive health, dental, and vision insurance for you and your dependents. Includes a 401(k) plan.