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Head of Revenue Operations

You.com
1 day ago
On-site
San Francisco, CA

you.com is an AI-powered search and productivity platform designed to empower users with personalized, efficient, and trustworthy search experiences. As a cutting-edge technology company, we combine advanced AI models with user-first principles to deliver tools that enhance discovery, creativity, and productivity. At you.com, we are on a mission to create the most helpful search engine in the world—one that prioritizes transparency, privacy, and user control.

We’re building a team of innovators, problem-solvers, and visionaries who are passionate about shaping the future of AI and technology. At you.com, you’ll have the opportunity to work on impactful projects, collaborate with some of the brightest minds in the industry, and grow your career in an environment that values creativity, diversity, and curiosity. If you’re ready to make a difference and help us revolutionize the way people search and work, we’d love to have you join us!

 

About the Role

We’re looking for a senior, cross-functional rev ops leader. This role will work closely with the VP of Finance & Ops and CRO to define and execute our go-to-market (GTM) strategy, aligning sales, marketing, finance, and customer success to drive growth & efficiency. You’ll own the systems, data, and operating rhythm that make our GTM engine predictable, fast, and scalable.

Responsibilities

GTM Strategy Partnership

  • Be a strategic partner to the CRO on go-to-market strategy: ICP definition, segmentation, territory design, coverage model
  • Own the GTM planning process — quota setting, capacity planning, headcount modeling — in partnership with the CRO and Finance
  • Run QBRs and operating reviews; bring the data and the point of view, not just the slides

Revenue Architecture & Systems

  • Own and evolve the full AI native RevOps tech stack
  • Build the operational plumbing for quote-to-cash: pricing, contracting, order management, invoicing, and revenue recognition hand-offs to finance
  • Agentify and automate repeatable workflows — lead routing, pipeline hygiene, renewals, commissions — so the team spends time on decisions, not process

Marketing Operations

  • Own the marketing ops layer end-to-end: lead lifecycle, scoring, routing, attribution, and campaign performance tracking
  • Ensure clean alignment between marketing and sales on pipeline definitions, SLAs, and hand-off quality
  • Partner with marketing on tool consolidation and stack rationalization across the demand gen and dev rel motions

Forecast, Pipeline & GTM Insights

  • Own pipeline forecasting and revenue reporting end-to-end; run the weekly forecast call and own the numbers going to Finance and Exec leadership
  • Build funnel diagnostics and velocity analytics: where deals stall, where we win, where CPM pricing creates or kills deals
  • Surface insights that drive action 

Data & Analytics

  • Own the GTM data layer: data model, definitions, hygiene, and single source of truth across sales, marketing, and Finance
  • Build and maintain the reporting infrastructure that powers exec-level visibility, board decks, and day-to-day rep performance
  • Evaluate and implement AI-powered tools to improve forecasting accuracy, pipeline analysis, and rep productivity
  • Define and enforce data governance standards so the CRM and downstream systems stay trustworthy at scale

Sales Compensation & Incentives

  • Design and administer comp plans that align rep incentives to ARR, ASP, and product mix goals

Cross-Functional Glue

  • Be the connective tissue between sales, marketing, CS, finance, and legal
  • Partner with finance on ARR tracking, churn, expansion, and rev rec
  • Work with legal on contract operations and non-standard deal structures
  • Support complex enterprise and API pricing deals operationally 

Qualifications

  • 7–10 years in revenue operations, GTM strategy, or sales operations — at least 3–4 in a leadership role
  • Experience at a high-growth B2B SaaS or API/developer infrastructure company; bonus if you’ve worked in AI, search, or usage-based pricing models
  • You’ve owned HubSpot (or comparable CRM) end-to-end, not just administered it — you’ve architected it
  • Hands-on marketing ops experience: lead lifecycle, attribution modeling, and campaign analytics
  • Strong data fundamentals: you can build a clean data model, define revenue metrics from scratch, and make a CRM trustworthy
  • Comfortable with CPM or consumption-based pricing mechanics and the deal complexity that comes with it
  • Analytically strong: you build the model, find the signal, and tell the story to a CFO or board without needing a translator

Our salary bands are structured based on a combination of geographic tiers and internal leveling. Compensation is determined by multiple factors assessed during the interview process, with the final offer reflecting these considerations.

Salary Band
$200,000—$270,000 USD

Company Perks:

  • Hubs in San Francisco and New York City offering regular in-person gatherings and co-working sessions

  • Flexible PTO with U.S. holidays observed and a week shutdown in December to rest and recharge*

  • A competitive health insurance plan covers 100% of the policyholder and 75% for dependents*

  • 12 weeks of paid parental leave in the US*

  • 401k program, 3% match - vested immediately!*

  • $500 work-from-home stipend to be used up to a year of your start date*

  • $1,200 per year Health & Wellness Allowance to support your personal goals*

  • The chance to collaborate with a team at the forefront of AI research

*Certain perks and benefits are limited to full-time employees only

You.com participates in E-Verify. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s Form I-9 to confirm work authorization. (English/Spanish: E-Verify Participation/Right to Work) We are also an inclusive, equitable, and accessible workplace. Please let us know if you require accommodation for any portion of the recruitment and hiring process.

Beware of recruiting scams: You.com will only contact you through official @You.com email addresses and will never ask for payment or sensitive personal information during the hiring process.