Head of Trailblazer Community & Global Workforce Development

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. As the Head of the Trailblazer Community & Global Workforce Development, you will lead the global effort to empower one million Trailblazers to become Agentblazers – the AI-first leaders who will drive the future. This role sits at the intersection of community, workforce development, and technology, with the mission of building a unified, inspiring, and equitable ecosystem. You will be responsible for reimagining our community and workforce strategies to meet the challenges and opportunities of the agentic era. Your Impact: Build and empower a strong, inclusive community by actively listening and responding to their needs. Act as a trusted bridge between community members and executive and product leadership, ensuring their voices, insights, and passion shape our future. Our community is our greatest strength, and this role is dedicated to championing their success. Lead the strategic initiative to unify all Salesforce communities into a single, cohesive ecosystem. You will serve as the business owner for the community tech stack, applying first-principles thinking to modernize our technology and user experience to deliver a seamless user journey for every community member. You will navigate the complexities of community unification and technological change with resilience and a growth mindset. You will serve as the internal and external champion for these initiatives, ensuring internal and external stakeholders understand the "why" behind our strategic decisions and inspiring them to embrace the new, unified vision. In partnership with our Marketing team, you will develop and execute a communications plan to proactively share the positive impact of the Trailblazer Community. This includes amplifying diverse stories of learning, career transformation, and Salesforce adoption across social media, blogs, video, and events. Drive a renewed global workforce development strategy that sets a new standard for impact. You will build and lead a high-performing team to partner with governments, NGOs, and educational institutions to scale AI and Agentforce skills. You will hold your team and yourself accountable to aggressive growth targets and deliver exceptional results. Your work will directly unlock new career paths and change lives around the world. You will be responsible for executing key initiatives like preparing the workforce with AI enablement, expanding into new priority regions, and relaunching the Salesforce Military Program with a focus on AI upskilling. You will be the primary voice of the community and workforce development teams, ensuring clear, honest communication with executive leadership, product teams, and the community itself. You will lead a robust community advisory board, ensuring community feedback directly influences product and engineering roadmaps. You will foster a culture of open dialogue and transparency, empowering your team and community members to collaborate effectively toward a shared purpose. Required Skills and Experience: 10+ years of experience in community building, developer relations, or a related field, with at least 5 years in a senior leadership role. Proven track record of building and scaling large, global communities and leading transformative, cross-functional initiatives. Demonstrated experience in workforce development, talent acquisition, or a related field, with a strong understanding of the AI and tech skills landscape. Exceptional leadership and people management skills, with a demonstrated ability to hire, develop, and inspire a world-class team. Outstanding communication and presentation skills, with the ability to articulate a vision and inspire diverse audiences. Strong business and analytical acumen. You must be able to define metrics, analyze data, and translate insights into actionable strategies that align with a V2MOM framework. A passion for technology and a genuine desire to help people learn new skills and advance their careers. Bachelor's degree required; MBA or equivalent experience preferred. Why Join Salesforce? The Salesforce Trailblazer Community is a powerful movement of people who are using technology to build better careers and a better world. As the VP of the Trailblazer Community & Global Workforce Development, you will have the unique opportunity to lead this movement and directly contribute to creating a skilled, AI-ready workforce for the future. You will be part of a company that not only sets the standard for innovation but also lives its core values in everything it does. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $262,900 to $420,600. For California-based roles, the base salary hiring range for this position is $262,900 to $420,600. For Illinois based roles, the base salary hiring range for this position is $240,400 to $384,600. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.