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Influencer & Advocacy Manager

TrustedHousesitters
3 days ago
Full-time
On-site
Remote, United Kingdom 
Fully Remote (UK based) | Competitive Salary + Gifted Equity | B Corp Certified

The Mission

TrustedHousesitters is a fast-growing, direct-to-consumer marketplace redefining pet care and travel. Our platform connects a thriving global community of pet lovers through a unique, trust-based membership model. We are on a mission to become the world’s most loved travel solution for pet people, fueled by a passionate community of nearly 280,000 members.

As we scale, our focus is shifting toward the US market. We aren’t just looking for someone to "manage influencers" - we need a strategic architect to build an engine of trust and advocacy across the Atlantic.

The Role: Strategic, Creative, and US-Focused

This isn’t a transactional "pay-per-post" role. We need a "head up" creator lead who understands that our product requires nuanced, high-quality storytelling rather than a simple product demo.

As an Individual Contributor (IC) reporting to the Head of Brand & Content, you will own the end-to-end creator lifecycle. You will be the glue between Brand, Paid Social, and our advocacy community, turning one-off partnerships into long-term brand advocacy.

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What you’ll be doing:
  • US Market Leadership: Lead our US-focused strategy. You’ll source and manage high-performing US creators who align with our values and navigate the complexities of US talent agents, managers, and usage rights.

  • Always-On Strategy: Move beyond "pop moments" to build a consistent, month-over-month influencer foundation that drives brand consideration and trust.

  • UGC & Advocacy Scaling: Formalise the process for sourcing and licensing User-Generated Content. You'll lead the optimisation of our advocacy platforms (like Duel) to maximise community referrals.

  • Cross-Functional Integration: Partner with Paid Social on whitelisting/licensing and collaborate with Comms and Affiliates to ensure creator content is a consistent pillar of our global strategy.

  • IRL Experiences: Strategy and execution of influencer-focused events and "money-can't-buy" brand experiences to foster deep loyalty.

  • Commercial Negotiation: "quality over quantity" mindset - negotiating contracts and ensuring every pound spent delivers value.


Who you are:
  • The US Expert: You have a proven track record of managing US-based influencer campaigns.

  • The Storyteller: You appreciate the nuance of marketing a high-trust service. You know how to guide creators away from transactional 'product reviews' and toward the kind of authentic storytelling that builds long-term confidence in our membership.

  • The Independent Operator: You are comfortable being the sole point of contact for this function. You can go from working on high-level strategy in one instance, before handling admin in the next.

  • The "Head Up" Partner: You don't work in a silo. You are proactive in working with Data teams to understand ROI (via MMM) and with Product to align with our brand voice.


The Process:

We value your time and aim for a transparent, efficient process:

1. Talent Screen: A conversation with our Talent team 

2. Hiring Manager Session: A 30-minute deep dive with the hiring manager

3. Practical Task: A case-study exercise focused on a real-world campaign scenario, presented to a cross-functional panel (including Paid Social and Comms).

4. Final Coffee Chat: A final check-in with your future manager


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£45,000 - £55,000 a year
In addition to a competitive salary and bonus, we offer a range of benefits, including:

∙ Fully remote work
∙ Meaningful equity (gifted, not vested)
∙ Discretionary 10% annual bonus scheme
∙ 25 days holiday annually plus bank holidays and Christmas to New Year closure
∙ Pension scheme: 5% from you as an employee and 3% from TrustedHousesitters
∙ Premium TrustedHousesitters pet owner and sitter membership. This includes benefits like airport lounge passes, sit cancellation insurance, and home and contents insurance for sits for you
∙ X5 premium memberships for your friends and family each year
∙ Our team have an unlimited housesitting allowance, can work remotely from their sits, and are eligible to £500 per year towards travel costs
∙ £200 annually towards home office equipment
∙ Access to Spaces (co-working) Locations across the globe
∙ Monthly working from home stipend
∙ Macbook
∙ Find a rescue pet to join your family and we’ll cover the adoption fees, as well as paternity to help any pet settle into their new home.
∙ We host a quarterly all-expenses paid meet-up and will fund team events (remote or in person) throughout the year
∙ We can cover costs of personal development resources, and have a regular time set aside for personal development
∙ Bupa Health Insurance and Dental Insurance plan
∙ SimplyHealth Healthcare Cash plan
∙ Trusted Giving scheme - employee volunteering via Onhand and employee giving via Tyve
∙ Weekly virtual yoga sessions
∙ Brighton Bikeshare
∙ Recruitment Referral Bonus
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