Legal Operations Specialist, Billing
AnthropicAbout Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Join Anthropic's Legal Operations team as we scale to support one of the world's leading AI companies. As a Legal Operations Specialist, you'll be the operational backbone ensuring our legal team has the tools, vendor relationships, and financial processes needed to deliver exceptional legal support to the business. You'll manage critical platforms and coordinate with internal and external partners while optimizing costs and streamlining processes. This role offers the opportunity to build scalable operations from the ground up in a fast-paced, mission-driven environment focused on AI safety and responsible development.
Responsibilities:
- Manage day-to-day operations of Brightflag billing platform, including matter setup, user management, and billing workflow optimization
- Serve as primary liaison with outside counsel on billing inquiries, invoice processing, and administrative coordination across all practice areas
- Handle monthly financial accruals and budget tracking, collaborating with Finance team on forecast updates and cost optimization initiatives
- Lead renewal processes for critical legal tools including DocuSign, Westlaw, Law360, PLI, and LSuite, ensuring optimal pricing and feature alignment
- Execute end-to-end vendor management including vendor onboarding, contract negotiations, relationship management, and performance monitoring
- Maintain comprehensive forecast trackers and provide analytical insights to support budget planning and cost management decisions
- Coordinate with IT and other teams to ensure seamless integration of legal operations tools with broader company systems
You may be a good fit if you:
- Have at least 5 years of experience in legal operations, professional services operations, or similar vendor/billing management roles
- Demonstrate strong analytical skills with experience in financial tracking, budget management, and cost optimization
- Possess excellent communication skills and can effectively manage relationships with external vendors and internal stakeholders
- Show proficiency with SaaS platforms and ability to quickly learn new systems and tools
- Have experience with vendor management processes including contract negotiation, onboarding, and relationship management
- Are detail-oriented with strong project management skills and ability to handle multiple competing priorities
- Thrive in fast-paced, high-growth environments and can adapt quickly to changing business needs
Strong candidates may have:
- Previous experience with legal billing platforms (Brightflag, Legal Tracker, or similar) or legal practice management systems
- Background in legal operations at law firms or corporate legal departments with exposure to outside counsel management
- Experience with financial analysis, budgeting, and working closely with Finance teams in a business operations capacity
Role-specific policy: For this role, we expect all staff to be able to work from our San Francisco office at least 3 days a week, though we encourage you to apply even if you might need some flexibility for an interim period of time.
The expected salary range for this position is:
Logistics
Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.
Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process