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Loading Dock Clerk

National Geographic Society
Full-time
Remote friendly (Washington, DC United States of America)
Worldwide

How You’ll Contribute

The National Geographic Society headquarters, based in Washington, D.C., is undergoing a significant renovation project on its campus (called Base Camp), which will be completed in 2026. The public-facing portion of this renovation will be the new National Geographic Museum of Exploration. Components of the new museum will include a state-of-the-art pavilion entrance, auditorium, iconic photo gallery, exhibition space, immersive walk-through attraction, retail, food and beverage, education center, archives, tours, and exciting new event space. The capstone of the renovation is a one-of-a-kind nighttime experience in the courtyard.

How You’ll Contribute
Job Profile Summary

The Loading Dock Clerk is responsible for completing shipments by processing requests pulling materials; packing boxes when necessary, Coordinating inbound/outbound deliveries, pack and load product using a forklift, and organize storage areas. This position is considered essential (24/7) and personnel will be required to come to or remain at work during emergency situations to assure proper coverage.

We are seeking a team member who values interoperability and is ready to jump in and support colleagues across different projects when needed. At the Museum of Exploration, we believe that our greatest successes come from shared expertise and a willingness to step outside of a single role. This isn't just a part of the job; it's a core aspect of how we operate and collaborate, reflecting the spirit of partnership that defines National Geographic's culture.

Your Impact

Responsibilities Include

  • Coordinate deliveries for all departments. Complete deliveries by specified times. Ensure listed recipients sign for packages with their names attached. Secure undeliverable packages daily. Verify all packages coming into the loading dock, as well as coordinate shipments going out to the appropriate parcel, company. (40%)

  • Monitor loading dock area to ensure only authorized delivery vehicles access the loading dock and no other traffic is obstructing access to the loading dock. Secure restricted areas on loading dock and only give access to authorized personnel. (25%)

  • Operate heavy machinery including Forklift, Pallet Jack, Etc. (25%)

  • Offload pallets and remove material from the loading dock. (10%)

What You’ll Bring

Minimum Education Required

High school diploma or equivalent preferred. Certified to operate heavy machinery including Forklift, Pallet Jack. Must be commissioned as an Unarmed Special Police Officer by the District of Columbia within 3 months of hire.

Minimum Years and Type of Experience

At least 1 year of warehousing or material-handling (using hand/power tools and hand truck) equipment experience required.

Necessary Knowledge and Skills

  • Must be a reliable worker with a good work ethic

  • Must be able to multitask and have a professional "can do" attitude

  • Must be self-motivated and able to work with minimal supervision

  • Must be comfortable working with multiple different personality types

  • Ability to prioritize workload, multi-task, manage time efficiently, and meet required deadlines

Desired Qualifications

  • Strong oral and written communication skills

  • Motivated and dependable, and able to work independently and as a member of a team

  • Proficient reading skills and ability to follow directions

  • Excellent with numbers and time management skills required

  • Basic computer skills including Microsoft Word, Excel, Outlook

Physical Demands

  • While performing the duties of this job, the associate will be required to move frequently, stand, walk, and sit.

  • The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms.

  • The associate must be able to regularly lift and/or move up to 40lbs/18kg.

  • Ability to work in non-climate controlled conditions.

Supervison

No direct report

Salary Information

The National Geographic Society offers a competitive and holistic total rewards package. Our compensation structure and transparent pay philosophy are based on industry-specific market data for similar-sized nonprofit organizations.

The salary range for this position accounts for a wide range of factors including but not limited to organizational need; specific skill sets; experience and training; certifications; and more. At the National Geographic Society, individuals are typically hired at or near the starting point of the salary range for their role, and compensation decisions are dependent on the facts and circumstances of each case.

The rate for this position is $20.65.

In addition, the National Geographic Society offers a competitive and comprehensive benefits package that includes, but is not limited to, medical, dental, and vision insurance; engaging and comprehensive wellness program; 401(k) retirement savings plan with matching contributions after 6 months of employment; flexible paid time off benefits with up to 22 days of paid annual leave per calendar year (15 days for new hires in their first year, prorated based on the number of pay periods remaining in the year) and 10 days of sick leave; 12 paid holidays and a paid winter break between December 25 and 31 (May not apply to all roles that are required to work during high volume seasons or essential workers. Please check with the hiring manager for confirmation.); paid parental leave, adoption and surrogacy expense reimbursement, fertility benefits; learning and development opportunities; Lifestyle Spending Account; pet adoption assistance and insurance; pre-tax transportation benefits with a generous employer subsidy; employer-paid life insurance and disability benefit; and a variety of National Geographic discounts and perks.

Job Designation

Resident - Our Resident category recognizes that certain staff need to be physically present at Base Camp to do their work. Some Resident staff must be at Base Camp every day to do their jobs, while others may only need to be physically present onsite some of the time to meet looming deadlines or to get work done and may require a unique schedule. As such, this category has been revised to provide maximum flexibility depending on what’s required for each individual role. The days Resident staff come into the office will be determined by their teams and workflow, and they should work with their supervisors to determine their specific schedule. And throughout the year, their schedule may be adjusted based on cyclical work cycles, deadlines, and/or ebbs and flows of work.

Candidates must be legally authorized to work in the United States. This position is not eligible for visa sponsorship.

We encourage you to apply even if your experience is not a 100% match with the position. We are looking for someone with relevant skills and experience, not a checklist that exactly matches the job description. We want to help you grow and in return, you help us grow into a stronger, more inclusive organization.