Manager, Communications

Internal/External Posting Notice

Title:                                          Manager, Communications                              

Department:                             Policy, Campaigns & Communication

Status:                                       Full-time, 1 Year-term, parental leave, unionized

Location:                                   Ottawa, ON Canada                       

Immediate Supervisor:            Director, Policy, Campaigns & Communications    

Salary:                                       $80,188 - $104,627

Level:                                         Band 4  

Application Deadline:              September 12, 2025        

Oxfam Canada is an affiliate of the international Oxfam Confederation networked in over 90 countries as part of a global movement for change. Our mission is to build lasting solutions to poverty and injustice with a focus on improving the lives and promoting the rights of women and girls. We work directly with communities, partners and women's rights organizations to challenge the systems that perpetuate inequality and keep people poor. Together we seek to influence those in power to ensure that women trapped in poverty have a say in the critical decisions that affect them, their families and entire communities. That’s why we believe that ending global poverty begins with women’s rights.

Oxfam Canada offers a generous compensation and benefits program, but more than that, we offer the opportunity to be a part of our global movement for change. If you advocate for gender equality, are passionate about women’s rights, and share our values of Equality, Empowerment, Solidarity, Inclusiveness, Accountability, and Courage – we want you on our team!

SCOPE OF POSITION:

The mandate of the Communications team is to lead and support Oxfam Canada’s public engagement and communications work, including branding, social media and media. It is charged with leading Oxfam Canada’s organizational communications initiatives, developing our digital strategies and is the steward of the Oxfam Canada brand. It is responsible for showcasing Oxfam Canada’s international programs to the Canadian public and providing marketing and communications support to fundraising, advocacy and campaigning initiatives.  Ultimately, the team’s objective is to attract and engage Oxfam Canada supporters and the Canadian public through dynamic digital content and story-telling in our work to tackle poverty, fight inequality and promote women’s rights. 

Under the direction of the Director, Policy, Campaigns & Communications, the Manager, Communications leads the development and execution of Oxfam Canada’s Communications strategy and supports the Communications team to develop and deliver on the objectives and work plan of the department. The Manager, Communications oversees financial and human resources to deliver the department’s objectives.

MAJOR RESPONSIBILITIES: (This is not an exhaustive list of duties to be performed)

Team Management and Planning

• Lead, mentor, motivate and provide clear direction to the Communications team.
• Oversee the development of team and individual work plans, line manage, and conduct performance evaluations for all team members.
• Oversee the hiring and onboarding of new Communications team staff.
• Foster a positive team environment, and provides team building and professional development initiatives.
• Provide leadership and advocate on key issues related to the communications strategy.
• Liaise with other departments in Oxfam Canada to promote linkages between the program and public fundraising, policy and campaigns and communications initiatives.
• Oversee and support staff to manage communication project budgets, including leading annual team departmental budgeting processes, monitoring disbursements of project funds and ensuring accurate and timely financial reporting on all projects.
• Contribute to Oxfam Canada-wide strategic initiatives and operational projects as required.
• Work closely with the Fund Development Department to optimize our marketing strategies and support implementation, with the specific goal of growing and engaging our supporters.
• Participate in the Public Engagement Coordination Team at Oxfam Canada.

Communications Strategy and Brand Management

• Ensure development and execution of Oxfam Canada’s overarching Public Engagement and Communications Strategy, including media and social media, content creation and story-telling, supporter growth and website development.
• Ensure delivery of dynamic content and compelling stories of Oxfam Canada’s work and its impact.
• Support team to deliver priority communications assets and products.
• Liaise with other departments to identify communications support needs and triage requests.
• Support the development of the communication strategy and plan for the Executive Director.
• Review key communication materials prior to publication for quality control and to ensure consistent messaging and tone.
• Serve as the primary point person for communications-related issues, ensuring the Director is kept well informed and issues are appropriately escalated.
• Support the Executive Director and Senior Management Team with crisis communications when necessary.
• Ensure the impact of our work is communicated in support of raising Oxfam Canada’s rating with Charity Intelligence.
• Ensure all content is compliant with global accessibility standards and meets branding and ethical guidelines.

Other duties as assigned.

 REQUIRED EXPERIENCE, KNOWLEDGE & COMPETENCIES:

• Minimum 7 years of experience in communications, marketing and/or public relations. Non-profit experience is an asset.
• Post-secondary degree or diploma, preferably in journalism or communications.
• Proven skills in team leadership with a diverse team.
• Demonstrated experience working in and with a team contributing to a positive work environment.
• Demonstrated commitment to, and interest in, women’s rights, global development and/or humanitarian issues.
• Knowledge of and experience with best practices in communications, journalism and/or marketing.
• Experience with crisis communications is an asset.
• Experience with traditional media and social media.
• Knowledge of various digital communication platforms.
• Superior writing and communication skills.
• Experience working in a cross-organizational and cross-functional manner.
• Experience working in complex organizations.
• Exceptional English verbal and written communication skills.
• Demonstrated ability to organize, prioritize work and manage multiple projects with high efficiency, accuracy and enthusiasm.
• Willingness to sign and abide by Oxfam’s Code of Conduct.
• Demonstrated commitment to feminism, anti-racism, justice, equity, diversity and inclusion.
• Ability to travel internationally, often in difficult circumstances.

In addition to competitive pay, Oxfam Canada Offers:

• 35-hour work week and the ability to work flexible hours.
  
• 4 weeks of paid vacation per year, prorated based on FTE equivalence, plus paid office closure from December 27 to 31.
• Extensive health, dental and wellness coverage for staff and their dependents.
• Paid sick days, and additional time off for personal and care responsibilities.
• Pension plan contributions.
• Caring, compassionate and supportive work environment that recognizes that work is one of the many responsibilities we have to prioritize in our lives.
• Regular opportunities for all staff across Canada to meet – in person and virtually – to learn, connect and grow as a team!
  

** MUST be eligible to work in Canada ** 

We recognize that structural barriers shape experiences and job qualifications. If you don’t see yourself reflected in every job requirement listed in the posting above, we still encourage you to apply!

As an organization and as individuals, we stand against all systems of oppression, violence, and hate. We stand for justice, equity, diversity, inclusion (JEDI) and decolonization within our organization and society at large, guided by our Anti-Racism and Anti-Oppression Principles (ARAO), our Feminist Principles, and our six core values: Equality, Empowerment, Solidarity, Inclusiveness, Accountability, and Courage. Our Strategic Framework 2021-2025 has a commitment to grow as a feminist, diverse and inclusive organization. To that end, we have created an Anti-Racism, JEDI and Decolonization Strategy 2023-2025 with a vision to become a more just, inclusive and equitable organization, unbound by the oppressive systems of racism, white supremacy, patriarchy and the legacy of colonialism that have fueled global poverty and inequality.

We prioritize creating a compassionate, inclusive workplace where everyone feels valued and connected. We are especially eager to hear from women and gender non-conforming individuals, Indigenous peoples, Black and racialized communities, 2SLGBTQI+ individuals, persons with disabilities, immigrants to Canada, and others from underrepresented groups.

If you require adaptive measures during any stage of the recruitment process, please notify us at CAN-FA-Accommodation@oxfam.ca or (613) 237-5236. We are committed to providing accommodations to meet your needs. Oxfam Canada has an accommodation policy for persons with disabilities. The job posting is available in alternate formats.

Important Note: Offers of employment are conditional upon signing our code of conduct, satisfactory references, and any required screening checks. At Oxfam Canada, we place a high priority on ensuring that only individuals who share and demonstrate our values join our team.

For additional career opportunities, visit oxfam.ca/employment-opportunities. Please note that we do not offer internships or overseas volunteer placements.

We welcome you to join our movement – sign up for news and updates today.

We thank all those who apply, however, only those selected for an interview will be contacted.