Manager - Indonesia

Manager (Indonesia)

About IDinsight

We amplify social impact by partnering with leaders to develop tailored solutions. Our mission is to improve lives with data and evidence. We transform how the world fights poverty.

IDinsight is a global nonprofit that equips leaders with the data, evidence and technology to improve lives at scale. We partner with governments, NGOs, multilaterals, and funders to support decisions at every stage of their impact journey – from bold pilots to nationwide scale-ups. Our teams bring rigorous evidence and practical insights so leaders can make informed decisions that truly change lives. With our partners, we are pioneering the next frontier of social impact, where data and technology accelerate progress for millions. We help leaders overcome the three main barriers to impact:

• Figuring out what works
• Learning and improving
• Reaching and operating at scale

We work in multiple countries across Asia and Africa. Our work spans a wide range of sectors, including agriculture, education, health, governance, sanitation, financial inclusion, and other areas.

We have expertise in a variety of rigorous approaches and methodologies, which we tailor to each client depending on their needs and constraints. To achieve a positive social impact, we:

• Support our partners with the full ‘data and evidence’ value chain – from primary data collection to data systems, monitoring evaluation and learning tools, and data science
• Inform funding decisions – toward high-impact initiatives and away from less effective programs or approaches
• Create cutting-edge AI-for-good products that make the delivery of social interventions and learning tools more cost-effective and scalable

Our diverse, growing team of roughly 250 outstanding colleagues operate in nearly two dozen countries around the world. Learn more about our mission, values, and principles at www.IDinsight.org.

About the Manager role

IDinsight Managers and Senior Managers are dynamic leaders who drive evidence-informed decision-making at scale. These roles provide diverse, high-impact experiences spanning strategic client advisory, technical excellence, team leadership, and organizational growth. We seek intellectually curious, resilient, and team-oriented individuals who, in addition to developing professional and technical skills, are highly motivated to grapple with the difficulties and unpredictability of trying to improve lives at scale.

Managers and Senior Managers are responsible for the following areas of work:

Leading client engagements and building trusted advisor relationships

• Overseeing all aspects of client projects to deliver high-quality outputs that drive social impact
• Providing strategic counsel and establishing themselves as experts and trusted advisors to senior leaders in governments, foundations, NGOs, and socially impactful businesses
• Managing client expectations, navigating complex stakeholder dynamics, and maintaining strong relationships throughout project lifecycles

Driving technical excellence across projects

• Facilitating user research and co-design workshops with government officials and project counterparts to surface user requirements and define prototype scope
• Managing the design and iterative development of a dashboard interface with an AI-assisted query layer in close collaboration with external technical partners
• Conducting structured testing cycles with end users and overseeing tool deployment across a defined set of government units
• Developing a monitoring framework to track usage, uptake, and early outcomes throughout the pilot period

Managing project execution and team coordination

• Overseeing project management systems, timelines, budgets, and deliverables to ensure efficient execution
• Ensuring quality control throughout all project phases from design through final delivery
• Managing full project budgets, strategically allocating resources to maximize impact and efficiency, and anticipating budget risks early and offering solutions to stay on track
• Managing project and office-related safety and security risk management for team members
• Adapting project plans in response to field realities, client needs, and emerging challenges

Mentoring and developing junior staff

• Professionally developing Associates and Senior Associates by providing regular coaching, feedback, and growth opportunities aligned with individual development paths
• Building high-performing, cohesive teams that deliver exceptional results

Contributing to organizational growth and development

• Contributing to client development and external communications by identifying opportunities, generating ideas, and leading concept note and proposal creation
• Contributing to IDinsight's organizational evolution by refining methodologies, piloting new approaches, and improving internal systems
• Engaging in knowledge sharing, internal training, and cross-office collaboration

Qualifications

Credentials

• Graduate degree (Master's or PhD) in computer science, information systems, economics, or related quantitative/social science fields
• 6-10 years of progressive work experience in product management, computer science, consulting, or international development, with demonstrated leadership responsibilities

Knowledge, skills, and abilities

• Strong product development expertise, with history of managing iterative design cycles, translating user requirements into technical specifications, and coordinating with developers and data scientists
• Excellent stakeholder management and relationship-building skills, with experience navigating complex partnerships across government agencies, donor organizations, implementing partners, and senior leadership
• Exceptional writing and communication skills with the ability to synthesize complex technical findings into strategic recommendations for diverse audiences, including executive leadership, donors, and policymakers
• Demonstrated strategic leadership as a proactive problem-solver who anticipates obstacles, develops innovative solutions, and drives initiatives forward independently
• Proven ability to mentor and develop junior staff, providing technical guidance and building analytical capacity within teams

Additional preferred qualifications

• Fluency in the local language(s) of country placement and/or prior in-country management experience
• Track record of peer-reviewed publications, policy influence, or thought leadership in international development
• Experience managing budgets, grants, or donor relationships

Professional development

Skill and career development are core to IDinsight's values and long-term impact strategy, and have been noted highlights of teammates’ experiences. IDinsighters receive significant mentorship from IDinsight leadership, support from talented peers, and are given considerable autonomy when ready. They maintain professional development plans and are given "stretch" opportunities designed to strengthen a variety of skills. Real-time feedback is embedded in our culture and formal structure enables maximum professional growth. Additionally, teammates have access to an annual professional development stipend that they are encouraged to utilize to explore their career interests and develop their skills.

Nuts & bolts

Location

Manager positions will be based in Jakarta, Indonesia, with possible significant regional travel depending on project needs and organizational expansion.

Start date

Start dates will be mutually agreed upon, taking into account both candidate preferences and project timelines. This recruitment round is part of IDinsight’s efforts to build a pipeline of strong candidates, in anticipation of upcoming projects. While we do not have fixed start dates at this time, we expect opportunities to arise throughout the year. Candidates may be invited to join IDinsight as early as immediately or later in the year, depending on project timing and organizational needs. We welcome applications from individuals excited to contribute to our work and who have some flexibility around when they can start.

Work authorization

IDinsight is not able to sponsor work authorization for this role. Successful candidates will not require IDinsight to sponsor their work authorization in the office in which they'll be based.

Compensation

Compensation and benefits are commensurate with the qualifications and experiences IDinsight is hiring for, and competitive within the global development sector. We are especially proud of the people-focused benefits we offer including comprehensive international health insurance, including mental health coverage; paid vacation, sick, and parental leave; relocation benefits; a travel stipend; technology and work from home stipends; a professional development budget; and more.

How to apply

Please ensure that your CV includes relevant professional and personal experience as well as details on academic qualifications. CVs can range from one to two pages. Please note, headshot photographs, parental details, birth dates, marital status and other personal information not relevant to the application do not need to be included in your CV. Additionally, we strongly encourage you to use your cover letter to highlight why you want to work for IDinsight specifically, and what has prepared you to succeed in the role you’re applying for. A customized cover letter is an important part of IDinsight’s recruiting process as it allows us to understand your motivations for the position, relevant skills, and clarity of writing.

More information, including details on IDinsight’s hiring process
and frequently asked questions, can be found online at IDinsight Careers. Any questions should be directed to careers@IDinsight.org.

IDinsight’s commitment to reducing power asymmetries

IDinsight is committed to reducing power asymmetries in the social sector. Our commitment to diversity, equity, and inclusion reflects our understanding of the need for the sector to abandon unhealthy practices of the past. We wish to be part of a new generation of international NGOs who are honest about this history and transparent about our role in the present. Our commitment is also aligned with the impact of our work.

We seek a workforce that is inclusive of a variety of perspectives that will help us refine and improve our methods and relationships, and strengthen the services we provide our clients and their communities or constituencies. The following commitments represent our vision for the IDinsight team:

1. IDinsight will have greater representation from the populations with whom we work and clients we serve.
2. IDinsight will have greater representation from the countries in which we work.
3. Across all countries in which we recruit, we will seek greater representation from historically excluded communities.
4. IDinsight will foster an inclusive work culture that empowers a diverse team to do their best work.

IDinsight is an equal opportunity employer and strives to create a diverse and supportive workplace.