MEAL Assistant – Lebanon - Beirut – Part time - National

Under the supervision of the MEAL Officer, the MEAL Assistant will support the implementation and improvement of monitoring, evaluation, accountability, and learning systems. The role will conduct field monitoring, surveys, data validation and cleaning, indicator tracking, data-reflection and lessons-learned exercises, while ensuring the timely collection, documentation, and archiving of high-quality quantitative and qualitative data and means of verification.

Key responsibilities

Accountability and Complexity

• Work on assigned MEAL activities under the supervision and guidance of the relevant MEAL Officer, ensuring that data collection, data entry, verification and reporting tasks are completed accurately and within agreed deadlines.
• Recognize and resolve routine data-quality, documentation and field-monitoring issues by applying established MEAL procedures, tools and guidance, while referring complex or unusual matters to the supervisor.
• Evaluate and select appropriate solutions from established options when addressing missing information, data inconsistencies, incomplete documentation or routine challenges.
• Follow standardized MEAL procedures and practices relating to data collection, verification, confidentiality, accountability and information management.
• Represent RI professionally when communicating with beneficiaries, communities, partners and field teams during monitoring and accountability activities.

Monitoring Tools and Sampling

• Support the adaptation and implementation of approved MEAL tools, including PHCC and PSU monitoring checklists, patient-exit surveys, beneficiary-satisfaction surveys, training-monitoring forms, post-distribution monitoring tools, and validation-call forms.
• Support the calculation and selection of representative beneficiary samples for surveys and monitoring exercises, under the guidance of the MEAL Officer.
• Assist in preparing and testing questionnaires for focus-group discussions, key-informant interviews, and other qualitative assessments.

Field Monitoring of Project Activities

• Support routine monitoring visits to supported PHCCs, PSUs, collective shelters, community outreach activities, health and nutrition awareness sessions, and capacity-building sessions.
• Support in documenting findings, gaps, beneficiary feedback, and any field-level obstacles, and report them promptly to the Senior MEAL Officer.

Surveys, Assessments and Post-Distribution Monitoring

• Support the implementation of patient-exit surveys, satisfaction surveys, baseline and end-line assessments, post-distribution monitoring and other project assessments.
• Assist in conducting beneficiary interviews and validation calls in accordance with approved tools, sampling plans, and confidentiality standards.
• Support the monitoring of nutrition indicators

Indicator Tracking and Reporting Support

• Update approved indicator-tracking tools and databases, including LogAlto or other RI systems, under the supervision of the MEAL Officer.
• Compile data from health, nutrition, MHPSS, community outreach, referrals, training, NFI, and Cash for Nutrition activities.
• Support monthly and quarterly data-reflection meetings
• Assist the MEAL Officer in preparing reports,

Accountability and Feedback Mechanisms

• Support the Accountability and Safeguarding team in maintaining the Feedback, Complaints and Response Mechanism.
• Register feedback and complaints from receipt through referral, response, and closure.
• Escalate safeguarding, protection, or sensitive complaints immediately through the approved reporting channels.

Documentation and Means of Verification

• Collect, review, organize, and archive project means of verification in both hard-copy and electronic formats according to RI filing and data-protection requirements.
• Ensure that attendance sheets, distribution records, survey forms, referral records, training documents, monitoring reports, and beneficiary records are complete and readily retrievable.
• Submit field-monitoring documentation and supporting evidence promptly after each activity.

Behavior and conduct

• Ensures that behavior inside and outside of work promotes the values in RI’s code of conduct and safeguarding policies
• Acts with integrity and holds themselves accountable for being respectful, inclusive and professional
• Reports any concerns

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

Equal Employment Opportunity

Relief International is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Relief International (RI) is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to RI’s Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.