ABOUT INKOMOKO
Southern New Hampshire University (SNHU), in partnership with Inkomoko, has launched an online education assessment center in Kigali. SNHU, the degree-granting partner of Kepler, provides online education and therefore, online assessment to demonstrate mastery.
The Global Education Movement (GEM) is a major SNHU initiative offering university degrees to refugees around the world. Created in 2017, GEM is the first large-scale online learning initiative for refugees, partnering with in-country organizations to deliver high-quality, low-cost education tailored to meet the needs of displaced learners.
Founded in 2012, Inkomoko has worked with more than 60,000 entrepreneurs across East and Central Africa, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change. We are the largest lender to refugee entrepreneurs in Africa.
INKOMOKO VALUES
All staff at Inkomoko are connected to a shared set of organizational values:
- Purpose: be solutions-oriented, produce high-quality work, and be a global leader.
- Achievement: push yourself to reach beyond what you previously thought possible.
- Improvement: be humble, engage in continuous growth through open & accurate feedback
- Bravery: willing to take risks, create a safe space for others, be compassionate, and inclusive.
- We Eat Goat: we celebrate success and support each other in hard times. We do this work together in the spirit of turikumwe, tuko pamoja, abren nen, Kula na sawa, On est ensemble.
Inkomoko is an affirmative action/equal opportunity employer. Refugees, women, and persons who reflect the diverse communities we serve are strongly encouraged to apply.
ABOUT THE OPPORTUNITY AND RESPONSIBILITIES
The Global Education Movement (GEM) in partnership with Inkomoko is recruiting for an Office Assistant whose responsibilities will be:
- Act as a point of contact for GEM-hub stakeholders.
- Manage calendars and schedule appointments as necessary.
- Schedule and coordinate visitor and vendor meetings.
- Lead the process of file maintenance.
- Assist Reviewers and Managers with tasks as required.
- Gather necessary documents and report data for accounting, human resources, operations, and administrative functions.
- Contribute to the development of new systems to support GEM Hub operations.
- Assist remote reviewers with systems access and work allocation as needed;
- Collaborate with fellow team members to support positive working relationships.
- Liaise with other Inkomoko Admin team to order office supplies.
- Complete administrative tasks as needed.
- Protect and ensure student privacy.
- Distribute projects among reviewers and ensure that queues are balanced.
- Manage Reviewers’ schedules.
- Lead various projects as assigned by the manager.
- Attend reviewer training.
- Attend in-person, online video, and telephone meetings with the manager or team members.
- Other duties as required to ensure the success of the GEM Hub.
WHO WE ARE LOOKING FOR
- Hold a Bachelor’s degree in administration, management or any relevant field.
- Prior college-level experience with online learning preferred.
- Demonstrable experience in records maintenance.
- Ability to manage multiple tasks effectively.
- Prior experience maintaining calendars and scheduling appointments.
- Ability to understand and follow specific instructions and procedures.
- Ability to prepare and print routine correspondence, labels, and/or other basic written material.
- Word processing and/or data entry skills.
- Skill in the use of operating basic office equipment.
- Skill working in an electronic management system.
- An encouraging and respectful attitude toward all students and colleagues; “can-do” attitude English Proficiency.
- Demonstrated level of fluency in at least one African language: Kinyarwanda, Kirundi, or Swahili
- Prior experience using software applications.
- Demonstrated ability to learn and utilize rapidly changing technological platforms.
- Experience managing Learning Management Systems (such as Canvas, Brightspace, etc) would be an added value.
WHAT YOU’LL GET
This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:
- Incredible company culture, with opportunities for learning and growth
- Diverse colleagues across the region, and policies that demonstrate commitment to equity and inclusion
- Ability to make a significant social impact to your community
- Health insurance for self and family
- Generous annual leave & parental leave
TO APPLY
If you’re excited about this role, please submit your application through the jobs portal.
Tell us about what you’ll bring to this growing company.
Application deadline is on the 25th April 2025 (applications are reviewed on a rolling basis, apply now!)
Inkomoko is committed to justice, diversity, equity and inclusion. As we seek to reflect the communities we serve, refugees and women are strongly encouraged to apply. As a company we have policies that ensure fair treatment in the application process.
NB: Only shortlisted candidates will be contacted. Employment is conditional upon successful background checks and other verification as needed.
All offers of employment will be subject to satisfactory references and background screening checks. Inkomoko also participates in the Inter Agency Misconduct Disclosure Scheme, In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual misconduct, fraud, or abuse. By applying, the job applicant confirms his/her understanding of these recruitment procedures.