Office Manager & Program Coordinator

THE POSITION

The Office Manager and Program Coordinator is the anchor of our San Francisco HQ and the engine behind Fast Forward’s programs. This role is perfect for someone who loves events, thrives on logistics, and takes pride in making everything run seamlessly. If you’re energized by bringing people together, creating memorable experiences, and strengthening team culture, we’d love to meet you.

As Office Manager, you’ll keep our Presidio HQ running efficiently and vibrantly. You’ll oversee daily operations, maintain an inspiring workspace, and make sure our team feels supported and set up for success (yes, that means keeping snacks stocked and spaces organized).

As Program Coordinator, you’ll help bring Fast Forward’s programs and events to life, from our flagship Accelerator to community workshops to alumni retreats. You’ll plan and manage logistics, coordinate communications, and keep the details on track to create fun, memorable experiences for everyone involved.

This is a full-time, in-office role based in San Francisco, CA (no remote or hybrid options).

PRIMARY RESPONSIBILITIES 

Office Management

• Be the go-to person for our 18+ person (and growing!) team when it comes to office needs and requests.
• Keep our Presidio HQ humming by making sure the space is stocked, organized, and running smoothly every day.
• Lead facilities and space projects, from reconfiguring a room to coordinating with vendors on office improvements.
• Work with vendors and service providers (e.g.  IT, cleaning, plants, supplies, maintenance) to keep the office running seamlessly behind the scenes.
• Manage team hardware (laptops, A/V equipment) and make sure meeting rooms and shared spaces are set up for success.
• Bring people together by coordinating office traditions and gatherings like retreats, offsites, birthdays, and celebrations.

Program & Event Coordination

• Support the planning and execution of Fast Forward’s programs and events, from early brainstorming through delivery.
• Manage logistics like invites, briefing docs, run of shows, venues, catering, travel, and A/V vendors.
• Represent Fast Forward with warmth and professionalism when facilitating or presenting at events.
• Collect feedback and organize data to improve programs and events over time.
• Draft clear, timely communications for participants, speakers, and partners.
• Keep event details on track by coordinating timelines, task lists, and team updates.
• Jump in on cross-team projects with a proactive, no-task-too-small attitude.

WHO WE'RE LOOKING FOR 

• 2–4 years of experience in program coordination, event management, or office management.
• A track record of managing logistics, timelines, and communications with excellence.
• Strong project management skills with reliable follow-through.
• A clear, kind, and professional communicator, both written and verbal.
• Detail-oriented and highly organized, with a knack for juggling multiple priorities.
• Comfortable with tools like Slack, Notion, and HubSpot (or eager to learn).
• Passion for Fast Forward’s mission and for building community through programs and events.

You’ll thrive in this role if you:

• Don’t mind unloading the dishwasher one minute and planning a team retreat the next. You’re energized by both the little things and the big moments.
• Love creating experiences that make people feel cared for, whether that’s an inspiring office vibe or a program that runs without a hitch.
• Feel at home in the buzz and ambiguity of a growing startup, where being resourceful, collaborative, and adaptable is the key to making it all work.

EMPLOYEE BENEFITS

• Unlimited paid time off (PTO)
• 401k retirement plan & employer matching
• Office is located in a beautiful national park - The Presidio - with free transit to/from downtown San Francisco!
• Every other Friday is a half day
• Platinum medical, dental, and vision insurance
• Most importantly, input on the office snack order

COMPENSATION

Salary: $80,000 - $90,000 - negotiable depending on experience.