The Officer, People Operations will play a key role in strengthening the employee experience and ensuring efficient delivery of People Operations functions across the organization. The position will report to Sr. Manager, People Operations and primarily lead Learning & Development initiatives, including employee orientation and capability-building programs, while driving employee engagement activities that foster a positive and inclusive workplace culture. The role will also support recruitment processes and oversee core HR operations such as payroll coordination, statutory compliance, contract renewals, audits, performance management, promotions, policy administration, annual planning and budgeting, and support to state offices. Working closely with internal stakeholders, the Officer will contribute to building effective people practices, enhancing organizational culture, and ensuring smooth execution of people-related processes. The following duties are exemplary of the type of tasks that may be assigned at the discretion of the Director and Senior Manager, People Operations.
Coordinate and support the implementation of organization-wide learning and development initiatives.
Manage the annual learning calendar and ensure timely execution of trainings and workshops.
Coordinate onboarding and orientation programs for new employees.
Work with internal and external facilitators to organize learning programs.
Maintain training records, learning reports, and participation data.
Support the implementation of leadership development and capability-building initiatives.
Conduct training needs assessments and support preparation of annual learning plans.
Track learning budgets and evaluate effectiveness of training interventions.
Plan and execute employee engagement initiatives aimed at strengthening organizational culture and employee experience.
Coordinate employee recognition programs, wellness initiatives, and celebrations.
Support employee surveys and analyze feedback to identify areas for improvement.
Facilitate communication initiatives and employee connect sessions.
Assist in implementing diversity, equity, inclusion, and wellbeing initiatives.
Support activities related to Great Place to Work and other employee experience initiatives.
Coordinate end-to-end recruitment processes for assigned positions.
Support sourcing, interview scheduling, candidate communication, and onboarding activities.
Ensure a positive candidate experience throughout the recruitment process.
Supervise and guide People Operations team members to ensure timely execution of HR processes.
Oversee payroll inputs and coordinate with payroll partners for accurate and timely salary processing.
Ensure statutory compliance and support internal and external audits.
Track employee contracts and ensure timely renewals.
Support state offices employees on any HR matters and ensure adherence to organizational policies.
Coordinate annual workforce planning and budgeting exercises.
Support the review and updating of the Employee Handbook and HR policies.
Coordinate performance management processes, including goal setting, mid-year reviews, and annual performance cycles.
Support promotion and compensation review processes.
Coordinate and facilitate employee orientation and induction programs to ensure smooth onboarding and integration of new employees into the organization,
Maintain HR dashboards, reports, and employee records.
Ensure smooth implementation of HR systems and process improvements.
Demonstrated ability to design and implement Human Resources programs and initiatives, preferably in development sector.
Bachelor’s and master’s degrees with minimum of six (06) years of professional experience in HR position.
General knowledge of the principles and practices of personnel administration.
Generalist HR background preferably developed through various specialist assignments. The most important of which would be; employee training and development, organization development, HR administration, compensation, recruitment and compliance.
Excellent communication skills in English (oral and written) and capability to relate and interact with multicultural teams and represent the organization in professional forums.
Demonstrated strategic approach to HR with the ability and willingness to also execute the tactical elements of the job.
Ability to work within narrowly defined objectives under general supervision
Ability to effectively address well defined problems of moderate complexity and complete moderately complex assignments.
Generally, assists with Country Office wide projects assigned by the Senior Manager, People Operations.
Generates tactical solutions that address the needs of various departments in the Country Office.
Room to Read offers a competitive salary with excellent benefits. Benefits include thirteenth month bonus, health insurance and a retirement plan. The non-monetary compensation includes a unique opportunity to be part of an innovative, meaningful, and rapidly growing organization that is changing transforming the lives of millions of children in developing countries on literacy and gender equality in education.
Room to Read is a child-safe organization.
Child Protection Principles
Room to Read is committed to the education and welfare of children and protecting them from abuse and exploitation
Room to Read has zero tolerance for child abuse and exploitation.
All children have the right to be free from abuse and exploitation, including neglect, maltreatment, and physical, mental or sexual violence, injury or abuse.
All children should be treated with respect and dignity.
The well-being of the child is Room to Read’s first priority when dealing with all identified or suspected cases of child abuse.
Room to Read shall integrate child protection into all its organizational strategies, structures and work practices.
Protection from Sexual Exploitation and Abuse (PSEA) Principles
Room to Read Representatives must create and maintain an environment that prevents sexual exploitation and sexual abuse.
Room to Read has zero tolerance for adult sexual exploitation and abuse.
Sexual exploitation and abuse are serious violations of fundamental human rights and will not be accepted or tolerated.
All adults should be treated with respect and dignity.
Room to Read implements a survivor-centered approach, putting the survivor’s rights and dignity at the forefront.
Survivors referred to available professional assistance (e.g. mental health counselling), upon consent.
About Room to Read:
Founded in 2000 on the belief that World Change Starts with Educated Children®, Room to Read envisions a world free from illiteracy and gender inequality, where all children have room to read, learn and grow – creating lasting change. Through our Literacy Portfolio, we train and coach teachers of the early grades in literacy instruction; create and publish quality books and curricular materials in local languages; and establish children’s libraries filled with diverse children’s books that can be enjoyed at school and home. Our Gender Equality Portfolio supports adolescents, particularly girls, in developing life skills that promote gender equality, helping them to pursue lifelong learning and make informed decisions.
We support young people of all genders to overcome gender biases and build the knowledge and skills to create a gender-equal world. Room to Read collaborates with local communities, partner organizations, publishers, and governments to test and implement innovative models that can be integrated into the education system to deliver positive outcomes for children at scale. To date, Room to Read has benefited more than 50 million children in 28 countries.
Learn more at www.roomtoread.org.