Operations Coordinator | UAE

About Flat6Labs
Flat6Labs is the leading entrepreneurial ecosystem builder in the Middle East and Africa (MEA) region, with multiple offices across the region and operations in more than fifteen countries. Supporting entrepreneurs at various stages, Flat6Labs collaborates with leading partners to run renowned startup programs, strengthen entrepreneurship in emerging markets, and provide expert advisory services to startups, corporates, and governments.
Since its launch in 2011 in Cairo, Flat6Labs has supported over 8,000 entrepreneurs in Africa, the Levant, and the GCC regions through tailored programs and extensive support services, partnering with global stakeholders.

For more information, visit www.flat6labs.com

About the Role:
The Operations Coordinator plays a critical role in ensuring the smooth day-to-day functioning of the office and program operations. This role sits at the heart of execution, supporting teams, vendors, and internal stakeholders to keep operations running efficiently, compliantly, and on time. If things are working seamlessly in the background, this role is doing its job right.

Main Responsibilities:

• Assist with the management of daily operational activities
• Manage contract and price negotiations with office vendors, service providers, and office leases.
• Assign and monitor clerical, administrative, and secretarial responsibilities and tasks among office staff.
• Manage petty cash and make sure invoices are recorded on time. 
• Manage office setup process, PO creation, and ensure the efficiency of workflow processes.
• Manage all procurement activities and maintain an updated list of suppliers/vendors with competitive quotations. 
• Support team members with operational queries (e.g., stationery, office equipment, Hardware, and travel arrangements).
• Liaise with facility management vendors, including cleaning, catering, and security services
• Compile, proofread, and edit drafts of contracts, leases, licenses, policies, and other legal documents in accordance with other regional offices.
• Assist in planning and implementing internal/external events, including meetings, program events, conferences, and managing related catering and logistics activities.
• Coordinate with the marketing team to develop social media content for all local events.
• Schedule meetings and appointments for team members.
• Coordinate with HR to update and maintain office policies as necessary
• Assist in the onboarding process for new hires
• Design, implement, and maintain filing systems to ensure the confidentiality of data. 
• Observe, review, and analyze processes to identify inefficiencies and areas where improvements could be made.
• Support with all tasks related to F6L programs throughout the different cycles.
• Perform miscellaneous job-related duties as assigned.

• Bachelor’s degree in Business Administration, Operations, Management, or a related field.

• 2–4 years of experience in operations coordination, office management, programs support, or hub/campus operations.
• Based in Al Dhafra or willing to work on-site full-time.
• Strong organizational and coordination skills with close attention to detail.
• Comfortable managing multiple schedules, trackers, and stakeholders simultaneously.
• Fluent in Arabic and English (spoken and written).
• Tech-comfortable (Google Workspace, scheduling tools, trackers, dashboards).
  

Nice-to-Have

• Experience working in innovation hubs, accelerators, shared workspaces, or ecosystem programs.
• Familiarity with service delivery models, advisory sessions, or matchmaking formats.
• Calm under pressure, operational chaos does not scare you.
  

What Success Looks Like

• Smooth daily campus operations with zero surprises.
• High utilization of spaces and services with clean tracking.
• Programs and events that run on time and without operational bottlenecks.
• Clear records, accurate reporting, and proactive issue resolution.

Benefits

What’s in it for you?

• Get the chance to work with high-potential growth startups and bright entrepreneurs from different backgrounds.
• Engage in the buzzing startup community in the MENA region.
• Work in an environment supporting creativity and proactivity, and be part of a small, dynamic team.
• Competitive package including medical insurance at one of the top medical insurance providers.
• Remote working model and flexible working hours.