Operations Intern

Grassroots Analytics is seeking an intern to assist on the Operations Team. This role will include collaboration with almost every department in our company. 

Job Responsibilities

Customer Service & Staff Support

• Provide top-tier customer service to all internal staff, ensuring their needs are met with professionalism and care.
• Serve as a go-to resource for general staff inquiries and support, fostering a friendly and helpful office environment.

Office Management

• Maintain office cleanliness and organization, ensuring a tidy, welcoming, and well-stocked workspace at all times.
• Monitor supplies and coordinate with vendors or janitorial services as needed.

Meeting & Event Coordination

• Coordinate internal meetings, including scheduling, room setup, and preparing necessary materials or technology.
• Partner with the team to plan and host internal events, team-building activities, and celebrations.

Staff Lunches

• Manage the weekly staff lunch, including planning, ordering, setup, and clean-up, with attention to dietary needs and preferences.

People Operations

• Assist with onboarding and offboarding staff, including preparing workstations, managing access to systems, and facilitating smooth transitions.
• Ensure all related documentation and internal checklists are completed accurately and in a timely manner.

Communication & IT Support

• Manage the office phone line, including answering calls, routing inquiries, and taking messages when necessary.
• Provide basic IT support (e.g., setting up devices, troubleshooting printer issues, connecting to Wi-Fi) and coordinate with external IT support when needed.

Client Support (Occasional)

• Prepare invoices for clients as needed, ensuring accuracy, professionalism, and timely delivery.
• Maintain clear communication with clients regarding administrative or billing inquiries.

Skills & Qualifications:

• Excellent interpersonal and communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in office software (Google Workspace, Microsoft Office, etc.).
• A proactive attitude with a willingness to jump in wherever needed.
• Previous experience in an office or administrative role preferred.

This internship pays $20/hr plus a relocation stipend for those coming from outside the DMV area. The program will run until November 21st, 2025, with the opportunity to continue in the winter based on performance.