People and Culture Officer

Busara is looking for a dynamic People and Culture Officer to support us in growing, engaging, and empowering our diverse team across Africa, Asia, and Latin America. If you're a proactive HR professional who thrives in a multicultural environment and is passionate about people engagement and impact, we want to hear from you.

About Busara

Since 2014, Busara has evolved from a small behavioral science lab in Nairobi into a boutique research and advisory organization. Our diverse team of over 130 staff from 15+ countries has engaged in diverse projects across more than 50 countries in sectors like agriculture, health, governance, and inclusive finance. While headquartered in Nairobi, Kenya, we have expanded our footprint with offices now in India, Uganda, Tanzania, Nigeria, and Latin America. 

About the role:

The People and Culture Officer plays a crucial role in implementing Busara’s talent and people strategies, supporting the organization’s growth, and enhancing the employee experience. As an advisory firm, Busara operates in a consulting firm set up, managing multiple teams in different geographies. This dynamic environment requires a strong focus on people management, talent acquisition, employee development, and maintaining a positive organizational culture. 

This position is responsible for implementing processes within talent acquisition and staffing, performance and talent development, employee engagement, and HR administration. The People and Culture Officer will also support promoting diversity, inclusion, and well-being across the organization. This role requires great interpersonal, organization, communication, and relationship management skills to collaborate effectively with managers, staff, and external partners.

Core Responsibilities:

• Support payroll processing, ensuring timely and accurate payments for all staff.
• Maintain up-to-date employee files, contracts, and HRIS records including statutory registrations, benefit documentation, and changes in employment details.
• Ensure the preparation, review, and maintenance of contracts to ensure they are current and valid; and update the people manager on contract statuses, changes in benefits, and remuneration adjustments as needed.
• Coordinate the renewal and documentation of contracts and insurance, ensuring updates are recorded and shared with relevant parties.
• Assist with immigration documentation and coordination for foreign employees, ensuring all required paperwork is complete and submitted.
• Maintain HR databases, trackers, and employee documentation for audits, compliance, and reporting.
• Provide administrative support in policy dissemination, training logistics, and people related communications.
• Maintain employee confidence and protect organizational operations by ensuring all human resource information remains confidential

• Assist in scheduling internal and external learning sessions, coordinating logistics, attendance tracking, and feedback collection.
• Maintain training records and resources in shared systems and repositories.
• Support the preparation of training materials, venue arrangements, and follow-ups with facilitators and participants.
• Coordinate logistics for new hire onboarding, including preparation of induction schedules, system access, and documentation.
• Schedule and track probation and performance management milestones and share reminders with relevant stakeholders.
• Support offboarding processes, including organizing exit interviews, collecting feedback, and preparing clearance forms.
• Ensure onboarding and offboarding materials are up-to-date and maintained in shared resources.

• Assist in planning and delivering logistics for engagement and wellness events, both virtual and in-person including Town halls, Barazas, Tara Mistari annual Research Festival among others.  
• Serve as a liaison to coordinate wellness check-ins, birthday celebrations, parental leave communication, and appreciation efforts.
• Support in collecting, tracking, and summarizing employee feedback and engagement data.
• Help maintain internal communication channels for people-related updates and feedback.

• Bachelor’s Degree in Human Resource Management, Business Administration, or relevant field.
• At least 2 years of proven experience in a related role as an HR generalist with demonstrated experience in training and employee engagement.
• Excellent interpersonal skills that enable you to work with people at all levels of an organization.
• Strong written and spoken communication and presentation skills that allow you to inform and advise others clearly.
• Excellent organizational and time management skills with the ability to manage
• multiple processes and tasks.
• Ability to handle sensitive information with discretion and professionalism.
• Agile, proactive, and collaborative team player who is eager to learn.

As applications will be reviewed on a rolling basis, we encourage you to submit your application as soon as possible.

Data Privacy Statement 

As part of Busara’s recruitment process, personal information provided by an applicant through various means will be collected and stored. This includes but is not limited to the information which the candidate provides to Busara in their application and profile, any data from role assessments, interviews information including video interviews and data provided to us by your referees. This data will be used to evaluate the application, communicate with the candidate, and where a candidate has selected this option, for future recruitment opportunities. All this information will be treated as part of each job application record and only retained for the required record retention period. 

By choosing to apply for this position at Busara, you are giving Busara your consent to process your personal data as described above. We are committed to protecting your privacy and ensuring that your personal information is secure.