Procurement & Administration Officer

Procurement and Administration Officer

Contract type: 3 years Fixed Term, 40 hours per week

Location: Lusaka, Zambia

Salary and Benefits:  Competitive salaries with excellent benefits

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the Team

WaterAid is an international organization whose vision is that of a world where everyone has access to safe water, hygiene, and sanitation. WaterAid works to transform lives by improving access to safe water and good hygiene and sanitation conditions among the poorest and most marginalized populations in the world. In the implementation of its strategic plan for 2023-2028, WaterAid Zambia places particular emphasis on Health, also on increasing the quantity and quality of the WASH sector financing in Zambia, mobilizing resources, establishing multi-stakeholder partnerships, utilizing action research and innovation, while drawing on the lessons learned from previous strategies. In this process, WaterAid Zambia is seeking a qualified and motivated individual candidate to fill the position of Procurement and Administration Officer based at the National Office in Lusaka.

About the Role

This role will ensure compliance with WaterAid procurement and administration policies and procedures for goods and service for effective and efficient functioning of WaterAid.  The Procurement and Administration Officer will be responsible for planning, coordinating, and overseeing all procurement activities across WaterAid Zambia Country Programme.  The officer will ensure procurement processes are transparent, cost-effective, and in compliance with WaterAid procurement policies, donor requirements, and Zambian procurement regulations. The role supports efficient sourcing of goods and services to facilitate WASH interventions in WaterAid Zambia Operational areas.

Accountabilities:

• Procurement Strategy and Planning
• Sourcing and Vendor Management
• Compliance and Risk Management
• Reporting and Record Management
• Capacity Building and Continuous Improvement
• Administration and coordination of office activities and operations
• Provide logistical support.

About you:

• Bachelor’s degree in Business Administration, Procurement, Operations Management, or a related field. Member of Zambia Institute of Purchasing and Supply.
• Excellent knowledge of MS Office and office management systems.
• Familiarity with office management procedures
• Proven experience as an office administrator, procurement officer, or other relevant roles.
• Fluent in written and spoken English.
• At least 5 years of progressive work experience in procurement/purchasing management, logistics, and administration.
• Ability to manage end to end process of tender /procurement process when necessary.
• Outstanding communication and interpersonal abilities.
• Excellent organisational skills, trustworthiness, attention to detail & high sense of
  confidentiality.
• Self-directed individual with sound technical skills and analytical ability.
• Proven problem-solving skills with high ethical standards.
• Ability to work under pressure to pursue multiple tasks simultaneously to successful conclusions.
• Experience in a supervisory role is preferred with the ability to lead, motivate and develop staff.
• Demonstrate a high level of integrity
• Able to demonstrate commitment to WaterAid’s Values and a working style and approach that reflects these

To be successful, you’ll need: 

• Ability to influence, support and challenge others as a credible source of advice
• Customer, solutions and delivery focused, with the ability to manage competing priorities and deadlines
• Effective and engaging communicator who tailors communications to include and engage different audiences
• Able to promote cross team collaboration and form effective working relationships with people from across the organisation.  A networker, bringing best practice ideas to the Country Programme (CP).
• Holds a position with courage (when appropriate) and can be flexible in make effective decisions
• A passion for and interest in the sector, the CP and WaterAid.

View full job description here

Closing Date: Applications will close 12:00 PM UK Time on Tuesday 16th September 2025.

How to Apply: Click ‘Apply’ to upload your CV and an essential cover letter which should also be in English.

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in Zambia. All pre-employment checks will be carried out according to the Zambia laws.

Our Benefits

As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process.

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!