Product Designer, Contract

Who we are

Bloom Works is a women-owned civic technology consultancy that believes better government services start with putting people first. We partner with government agencies and purpose-driven organizations to guide equitable, accessible, intuitive, and functional improvements to services and benefits. We work alongside our partners to support them in transforming how they serve the public through product thinking, user experience design, content strategy, research, and technical strategy.

What this contractor will do

We are seeking a contract Product Designer with 10+ years of experience to join a cross-functional team working with a state education department for the next 2-3 months.

During your contract, you will

• Think creatively and employ a human-centered design process
• Produce design artifacts that guide development, including mockups, wireframes, high fidelity prototypes, flowcharts, journey maps, service blueprints, storyboards, or doodles
• Utilize and build upon existing design systems to design digital products that will be used across devices 
• Take part in user research and integrate findings from research interviews and usability testing
• Balance product/program goals and user needs
• Champion usability and accessibility best practices
• Collaborate with internal and external content strategists, researchers, product managers, and engineers to create products that are visually appealing and impactful
• Navigate complex situations with empathy and kindness, and work to build inclusive partnership with diverse groups of people
• Advocate for what you see as necessary for the project and the end user
• Employ systems-thinking and maintain awareness of how new features will impact a service as a whole
• Jump into projects at various stages, from discovery to delivery
• Facilitate a smooth a handoff of design deliverables
  
  

What we're looking for:

• At least 10 years of experience designing technology products and services
• Experience navigating complex systems or working on public service delivery
• Ability to communicate clearly and increase transparency, with a strong competency in situational awareness and conflict resolution
• Experience owning the design process from start to finish
• An adaptive, proactive, tenacious, and positive mindset
• Experience working in an agile, iterative way
• Empathetic, collaborative, communicative and able to adapt in the face of constraints

Hourly rate

• $135-145/hr 

Must be based in the continental United States.

More about our team, and commitment to building a diverse workforce

Bloom Works believes a diverse workforce enhances our ability to improve public services. We are committed to ensuring equal employment opportunities to all qualified individuals without regard to their race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

As a public interest technology company, we see diversity and equity-building as integral to both our mission and our research practices. We are committed to disrupting power dynamics and equity barriers in our work. We strive to recruit employees, contractors, and partners who reflect the demographics of targeted end users, and we analyze, test, and iterate to make sure everyone can easily access and use the digital tools we build. As a public benefit company, we are compelled to generate social and public good, and to operate in a responsible and sustainable manner.

Background check

Successful candidates will need to complete a background check before starting work.