Product Director, Subscriber Experiences
The New York TimesThe mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for.
Mission Overview & Responsibilities:
The Subscriber Experience (SubX) group at the New York Times guides readers to discover and adopt all The Times has to offer — from the centrality of our news report to our full product suite — by building meaningful pathways and experiences that drive exploration, habituation, and engagement. In other words, we're trying to create a digital news product experience that our readers increasingly can't be without.
We are looking for a visionary product leader in our Director, Product position, to lead a team of product managers and help set the vision for our news product. You will set a vision for the news app, first and foremost, considering the entire user journey for the millions of people coming to our news products, whether they subscribe already or not. We'll look to engage all users more throughout their journey, turning more anonymous users into registered users, and more registered users into subscribers, and ultimately reducing subscriber churn.
As the Product Director within SubX, you'll manage a group of product managers responsible for setting strategy and overseeing execution of the product roadmaps in their areas. You'll work collaboratively with leadership in SubX to chart the course for our future product strategy, and you'll be a leader within the Subscriber Experiences product function, upleveling the craft of product management. You'll report to the Head of Product within SubX.
You will have a hybrid-work schedule based in New York City.
Responsibilities:
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Partner closely with our newsroom and functional product development partners, setting the vision for how users will engage with our products.
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Manage a team of product managers, setting comprehensive product strategy across their workstreams.
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Level-up the product managers on your team and the skills in the product function within SubX.
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Ensure efficient delivery and execution of the roadmap through product teams.
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Communicate product vision, strategy, and progress to partners.
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Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.
Basic Qualifications:
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10+ years of experience managing products and product management teams
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Experience launching and managing complex software products
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Experience working with engineering teams in an Agile development environment
Preferred Qualifications:
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Experience working in consumer app subscription products
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Experience working in news and with newsroom partners
REQ-018905
#LI-Hybrid
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