Product Manager (Tech)

Do you enjoy connecting the dots, and building the bridge between the user's needs, and the work the development team is doing? Are you able to develop a vision of what a product should look like? Sounds like you are fit for the Product Manager position!

About Tiko

Tiko is an African nonprofit committed to strengthening the potential and resilience of adolescent girls across Africa. We address the “Triple Threat” of unintended pregnancy, HIV infection, and sexual and gender-based violence by building local health ecosystems that provide stigma-free, no-cost, quality-assured services.

Our model brings together key local actors: community-based organizations (CBO) with peer mobilisers who act as health companions to girls; public and private health clinics that deliver care; and retail partners that redeem Tiko Miles -our behaviour-change incentive programme that rewards service uptake and feedback.

We invest in partners by strengthening CBO capacity, training frontline workers and providers, supporting clinic quality improvement, and compensating partners based on performance. Our technology platform connects all actors by enabling referrals, verifying service delivery, facilitating payments, and generating real-time data.

Tiko operates in seven countries: Kenya, Ethiopia, Uganda, Burkina Faso, South Africa, Zambia, and Nigeria, with additional offices in Portugal, the Netherlands, and the United Kingdom. For a clear overview of our work, we recommend watching this short video.

Globally, our team consists of +230 enthusiastic, international colleagues. Whether you are working from our biggest office in Nairobi, the fast-growing office in South Africa, or from home, our people are young, and our culture is global and dynamic. Our work environment is fast-paced, informal, and friendly. You can learn more about what being part of Tiko is like here.

We are open to remote work for this position and welcome applicants from Portugal, South Africa and Kenya

The Job

We are seeking an experienced Product Manager to define and drive the future roadmap of Tiko’s digital platform, grounded in user needs, behaviours and real-world experience. In this role, you will be responsible for shaping a clear product vision and leading the product team to turn that vision into reality.

You will connect strategic thinking with execution, ensuring that product decisions are informed by user insight, organisational priorities and market trends. Working closely with internal teams and external stakeholders, you will guide product development from discovery through delivery, while maintaining high standards around security, data protection and quality.

Key responsibilities include:

• Develop and own a forward-looking product strategy and roadmap, ensuring alignment between user needs, organisational priorities and the digital platform.
• Analyse user behaviour, product performance, and market trends to inform product decisions and prioritisation.
• Establish and lead effective product processes and workflows that enable the strategy to be executed efficiently.
• Collaborate with internal teams and external stakeholders to understand business needs and align priorities accordingly.
• Translate user needs and strategic goals into clear platform requirements, user stories, and backlog items.
• Set a strong product vision that guides the delivery of new features and ensures consistency across the platform.
• Work closely with the product team to ensure that feature delivery aligns with the agreed vision, roadmap and quality standards.
• Ensure that all products and features meet information security and data protection requirements, safeguarding user data and privacy.
• Stay up to date with developments in product management, digital platforms and relevant technologies, and apply this learning to the role.
• Contribute to and support other organisational projects as needed.

About You

ou are a strategic and user-focused Product Manager who enjoys turning complex needs into clear, actionable solutions. You combine analytical thinking with strong collaboration skills and are comfortable working across teams to balance user experience, technical constraints and business priorities.

You lead with clarity and empathy, supporting your team while holding a strong product vision. You are proactive, adaptable and motivated by building products that deliver meaningful value to users and the organisation.

Requirements

• 4+ years of experience as a Product Manager in a fast-paced digital or tech-driven environment, delivering impactful internal or platform products.
  Proven ability to own a problem space end-to-end, balancing continuous discovery and delivery in close partnership with design and engineering.
  
• Strong product and analytical mindset, using user research, experimentation, and data to identify the right problems to solve and inform prioritization.
• Experience defining product strategy, roadmaps, and requirements (PRDs, user stories, acceptance criteria) aligned with organizational goals.
• Demonstrated success leading cross-functional teams and managing stakeholders across technical and non-technical audiences.
• Comfortable working autonomously in a remote, distributed environment across time zones.
• Solid understanding of information security, privacy, and data protection principles in digital products
  
• Fluent in English (Both speaking and writing)
  
  

The Rewards

The gross monthly salary brackets for this position are:
Portugal: €3,327 - €5,545 (x14)

South Africa: R80,007 - R133,346 (x12)
Kenya: Ksh396,588 - Ksh660,980 (x12)

We will offer you a salary in this bracket depending on your level of experience and how it relates to your future colleagues.

In addition to your monthly salary, we offer you:

• Benefits and allowances tailored to your location.
• Flexible work arrangements, including remote or hybrid options where applicable.
• A personal development budget of €500 per year to invest in your professional growth - whether through training, certifications, or career advancement opportunities.
• Comprehensive time-off package, including 5 days of wellness leave, all regional public holidays, maternity and parental leave according to local regulations, and unlimited holidays subject to team coordination.
• The opportunity to shape a growing, impactful product and leave your mark on how we work.
• A culture built on trust - we believe you’ll do your best without the need for unnecessary rules or micromanagement.
  

The Details
Interested? Click Apply for This Job! Want more information? Check out our website tikoafrica.org or contact our Global Recruiter. We only accept applications through the apply links, not by email.

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Tiko prioritizes integrity in our workplace and respects your privacy.

Tiko is committed to preventing any type of unwanted behaviour by its employees at work, including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct. This is why we will do reference and background screening checks on successful candidates before hiring. Tiko also participates in the Inter Agency Misconduct Disclosure Scheme. As part of this scheme, we will request information from your previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during your employment, or incidents under investigation when you left employment. By applying for this position, you confirm you have read and understood these recruitment procedures.

We value your privacy and understand the importance of safeguarding your personal data. We invite you to review our privacy notice for the recruitment process to understand how we collect, use, and protect your personal data during the recruitment process. Click here to view the document. By applying for this position, you acknowledge that you have read and understood our privacy notice.