JOB DESCRIPTION
Title: Protection and Education Coordinator
Location: Gaza Strip
Travel: 30% of time to project sites
Job Family and Grade: Program Management and Leadership Job Family M3
Pre hire checks: This role is classified as requiring standard Enhanced Due Diligence
- Scope
Department: Programs
Reporting to: Direct management : Area Director
Technical / dotted lines : Protection advisor
Direct reports: Protection coordinator/case management supervisor
Budget responsibility:N/A
Relationship management: Program Team, Support Functions in CO; external stakeholders as needed for project implementation.
- Context
About Relief International
Relief International (RI) partners with communities impacted by conflict, climate change, and disaster to save lives, build greater resilience, and promote long-term health and wellbeing.
Currently, RI is active in 15 countries around the world, including some of the most fragile: Afghanistan, Iran, Iraq, Jordan, Lebanon, Myanmar, Palestine, Pakistan, Philippines, South Sudan, Sudan, Syria, Turkey, and Yemen.
Relief International includes the four corporate members of the RI Alliance: Relief International Inc., Relief International-UK, Relief International-France and Relief International-Europe Under our alliance agreement, we operate with a single, shared management structure.
About our Country Program
Relief International was operational in Palestine starting in 2007, and after entering hibernation period in 2017, has recently reactivated its operations at the end of 2023. Relief International is currently building its response to the current and evolving situation in both Gaza and the West Bank through both a direct implementation and partnership approach. Relief International’s programming in Palestine follows Relief International’s global strategy with Health as a central focus with components linked to our work in Health through the sectors of WASH, Protection, Education and Livelihoods. The context in Palestine is extremely dynamic and requires focus on nexus programming that brings together both humanitarian service delivery combined with systems strengthening and longer-term programming. Navigating complex regulatory and access challenges to reach populations in need in Gaza will be a key area of focus for the Protection and Education Coordinator.
2. Job Profile
The Protection and Education Coordinator is a skilled implementer, ensuring the efficient and effective execution of RI’s education and protection projects in the Gaza Strip under the leadership of the Area Director. Your role will be to coordinate and oversee the day-to-day activities of the projects, ensuring alignment with the project's strategic goals and objectives as set by the Area Director. You will lead field teams, monitor progress, and maintain strong relationships with key partners and stakeholders to ensure successful program delivery.
3. Key responsibilities
Accountability and Complexity
- Implement project activities as directed by the Area Director, ensuring timely and efficient execution within the allocated budget.
- Establish and nurture relationships with community partners, service users, and other stakeholders to ensure smooth project implementation and community engagement.
- Identify and address operational challenges, propose solutions, and adapt implementation strategies as needed to ensure project success
- Work closely with the Area Director and the Protection adviser and other team members to ensure seamless coordination, effective communication, and a cohesive team environment.
Project Oversight and Reporting
- Under the leadership of the Area Director, support the management of the implementation of all program components ensuring effective, timely, on budget and successful delivery of project milestones and results, ensuring an appropriate project management framework in line with RI guidelines.
- Monitor the work of implementing partners and ensure the implementation is on track, aligned with targets, budget and quality sectorial standards
- Support the Area Director and the Protection Adviser in the financial, administrative, operational and technical management of the project in line with RI policies, rules, standards and procedures, as well as donor requirements – in collaboration with relevant departments.
- Support the Area Director in and actively contribute to the development of donor reports, and collaborates with relevant colleagues (i.e. program, MEAL, awards and partnership and all support functions) to ensure timely submission of high-quality reporting that complies with donor requirements.
- In coordination with other members of the team, ensure proper visibility to the project – internally and externally.
- Conduct regular field visits to RI’s field locations in coordination with the Area Director. Challenges should be reported to the Area Director
Monitoring, Evaluation, Accountability and Learning
- Actively contribute to all monitoring activities as per MEAL plan in collaboration with key program/MEAL teams.
- As requested by and/or coordinated with the Area Director to carry out field assessment/ monitoring visits for evaluating the effectiveness of the activities, identifying problems and providing needed support to staff.
- Actively contribute to learning opportunities/events.
Internal and External Coordination
- Ensure being present in all programs related meetings and engage with relevant team members as needed for the successful implementation of the program.
- Attend Education clusters and sub-cluster meetings and any relevant external coordination forum meeting. Attendance to Protection coordination groups to be discussed and agreed upon with the Protection Adviser.
- Contribute to developing needed reports for in-country clusters/working groups clearly highlighting project achievements, challenges, etc.
People Management
- Responsible for day-to-day management of RI’s program staff based on internal HR processes to ensure successful project’s implementation.
- Provide mentorship /coaching to direct staff as well as other key program teams.
- Strengthen champions for stronger teamwork and collaboration among programs and other relevant departments.
Behavior and conduct
- Ensures that behavior inside and outside of work promotes the values in RI’s code of conduct and safeguarding policies.
- Acts with integrity and hold themselves accountable for being respectful, inclusive, and professional.
- Reports any concerns.
Management and leadership
- Ensure the highest standards of behavior inside and outside of work promotes the values in RI’s code of conduct and safeguarding policies.
- Be a model for ethical conduct standards for other team members.
- Embrace diversity and model inclusive and equitable behaviour.
- Ensure our own actions and the actions of the teams’ members they manage do not adversely impact the safety of the RI team and the vulnerable communities we serve.
- Ensure donors, partners and communities are aware of RI conduct and reporting mechanisms.
- Ensure safeguarding is embedded in all the work we do.
- Be responsible for ensuring a culture and systems in place for reporting.
- Report any concerns.
Person Specification
Essential criteria
- Master's level education in a relevant field or bachelor’s degree with commensurate work experience
- Minimum 3 years of progressive experience in program management
- Proven experience working in Protection and Education in emergencies programing
- Experience working with local partners and indirect implementation
- Experience working on institutional funded projects
- Demonstrated ability to manage multiple priorities, deadlines, tasks efficiently
- Excellent organizational, budget, project management, communication, and writing skills.
- Leadership skills, including the ability to supervise and motivate staff.
- Excellent communication skills and ability to work effectively with colleagues in a multi-cultural setting.
- Experience conducting capacity building activities and enthusiasm to share knowledge and information with others.
- Ability to work independently, set priorities, and manage time efficiently.
- Excellent English oral and writing skills.
- Excellent time management skills and resourcefulness with strong attention to detail.
RI Values
Guided by the humanitarian principles of humanity, neutrality, impartiality, and independence, as well as “Do No Harm,” Relief International Values:
- Integrity
- Adaptability
- Collaboration
- Inclusivity
- Sustainability