Rwanda IA Field Officer

Role Overview

Field Officer - Internal Audit
The Field Officer (FO) - Internal Audit will play a critical day-to-day role in delivering GiveDirectly’s gold-standard cash transfer product to recipients. He/she will be responsible for reviewing the recipient surveys and associated processes that facilitate GiveDirectly’s unique cash transfer model. The role will reward high-quality judgment on operational questions and challenges, work ethic, communication skills, and a strong commitment to GiveDirectly’s mission and model. In brief: The Field Officer- Internal Audit will be expected to audit the work of the enrolment team, whose core responsibility is surveying households and enrolling them in our programme.

Key responsibilities:

Engaging with GiveDirectly recipients in the field, to:

1. Assess our field processes and recommend any corrections and improvements as and where seen.
2. Measure the quality of FO data against set data quality standards and report any cases of inconsistency.
3. Assess our field team’s compliance with GD field processes and policies.
4. Identify and report key risks associated with GD’s program in the community.
5. Report any cases of fraud and bribery by GD staff and or recipient(s).
6. Examine local stakeholder’s assessment of GD’s program within their community.

Desired Attributes

• Bachelor's degree in a relevant field.
• Minimum of 2 years of experience in a related role, preferably working with underserved or vulnerable communities.
• Experience in monitoring and evaluation, including auditing surveys and operational processes.
• Fluency in Kinyarwanda with strong verbal and written communication skills.
• Proficiency in computer applications and mobile data collection tools.
• Strong analytical and critical-thinking skills, with the ability to identify and resolve operational challenges effectively.
• Demonstrated problem-solving ability, sound judgment, and attention to detail.
• Excellent organizational and time-management skills, with the ability to manage multiple priorities.
• High levels of integrity, professionalism, and accountability.
• Strong interpersonal skills and the ability to build positive relationships with recipients, colleagues, and external stakeholders.
• Commitment to GiveDirectly's mission, values, and recipient-centered approach.
• Ability to work in challenging field conditions, including difficult terrain and weather.
• Patience, empathy, and good judgment when addressing recipient concerns and resolving issues.
• Ability to represent the organization professionally and effectively in interactions with external parties.