Security Supervisor

How You’ll Contribute

The National Geographic Society headquarters, based in Washington, D.C., is undergoing a significant renovation project on its campus (called Base Camp), which will be completed in 2026. The public-facing portion of this renovation will be the new National Geographic Museum of Exploration. Components of the new museum will include a state-of-the-art pavilion entrance, auditorium, iconic photo gallery, exhibition space, immersive walk-through attraction, retail, food and beverage, education center, archives, tours, and exciting new event space. The capstone of the renovation is a one-of-a-kind nighttime experience in the courtyard.

How You’ll Contribute
Job Description Summary
This position will provide support to the Security Manager and Director. The successful candidate will ensure that effective systems are in place, so as to manage security emergencies and keep all staff aware of security regulations and compliance procedures. This position will also be responsible for knowledge of the Security systems, supervision of assigned security personnel, and enforcement of established security procedures, guidelines, and protection measures. This position is considered essential (24/7) and personnel will be required to come to or remain at work during emergency situations to assure proper coverage until properly relieved. A flexible work schedule is required for this position which includes working 3 shift variations which may include, days, evenings, nights, weekend, holidays, reporting for duty on short notice and overtime. Assume post duties as needed when short staffed.

We are seeking a team member who values interoperability and is ready to jump in and support colleagues across different projects when needed. At the Museum of Exploration, we believe that our greatest successes come from shared expertise and a willingness to step outside of a single role. This isn't just a part of the job; it's a core aspect of how we operate and collaborate, reflecting the spirit of partnership that defines National Geographic's culture.

Your Impact

Responsibilities Include:

• Serve as the lead security supervisor during the assigned shift, with responsibility for either Command Center operations or supervision of posted officers, depending on assignment. Ensure that all assigned personnel are meeting performance expectations, maintaining post coverage, in proper uniform, licensed, and adhering to established security protocols. Collaborate with other supervisors on duty to coordinate responsibilities and ensure operational continuity.(35%)

• Write incident, accident, theft and shift log reports occurring during the assigned shift to include investigation and follow up actions. Maintain employee and visitor parking records. Retrieve information from the security database for periodic reports and audits. (20%)

• Answer telephones, monitor camera activity and maintain communication with security personnel via two way radios. Oversee and ensure proper function of all security equipment. Operate and utilize Control Center equipment to include CCTV operations and controls and video recording/playback. Read patrol reports and take proper actions to remedy any discrepancies without delay. Make decisions in emergency situations in the absence of management. (20%)

• Evaluate existing technical capabilities and security systems and identify opportunities for improvement. Monitor all equipment and interfaced systems so that there is no degradation or interruption in service to ensure operational continuity. (10%)

• Communicate any changes to operations so that all personnel understand and are able to apply the change(s). Ensures all requests for service are assigned to the correct individual/entity for action, and personnel comply with policies and procedures. (15%)

What You’ll Bring

Educational Background

High school diploma or equivalent. Associate’s Degree in Criminal Justice or higher degree preferred.

Minimum Years and Type of Experience

3+ years of experience in security, law enforcement or military.

At least five (2) years of professional experience within an operations command center, fusion center, public safety dispatch center, 24/7 communications hub, and at least (1) years of experience at the supervisory level.

Knowledge and Skills Required

• Certifications and Technical Proficiency: Must have a valid driver’s license and be able to be commissioned as an Unarmed Special Police Officer by the District of Columbia within 1 month of hire. Proficiency with Microsoft Word and Excel, digital recording devices, and electronic camera monitoring systems is required, along with the ability to quickly navigate additional software.

• Leadership and Communication: Strong verbal and written communication skills, as well as good customer service skills, are essential. This role requires leadership and the ability to work in a teamwork environment, guiding and supporting others. Be able to train and coach direct reports responsibly and with integrity.

• Physical Demands: Must be able to perform essential functions of the position, which may include long periods of sitting, walking, standing, and climbing stairs.

• Professional Conduct: Must act with integrity and ethical standards, demonstrating honesty in all actions and decisions.

• Responsibility and Initiative: Must be self-motivated and able to take ownership of responsibilities, ensuring tasks are completed efficiently and effectively.-in a timely manner

• Attention to Detail: A strong attention to detail is critical for overseeing operations and ensuring compliance with all protocols. This position requires working well both independently and in team settings.

• Implementing all site specific rules and regulations to meet high standards.

Supervision

Up to ten direct reports

Salary Information

The National Geographic Society offers a competitive and holistic total rewards package. Our compensation structure and transparent pay philosophy are based on industry-specific market data for similar-sized nonprofit organizations.

The salary range for this position accounts for a wide range of factors including but not limited to organizational need; specific skill sets; experience and training; certifications; and more. At the National Geographic Society, individuals are typically hired at or near the starting point of the salary range for their role, and compensation decisions are dependent on the facts and circumstances of each case.

The hourly range for this position is $28.61 - $30.11.

In addition, the National Geographic Society offers a competitive and comprehensive benefits package that includes, but is not limited to, medical, dental, and vision insurance; engaging and comprehensive wellness program; 401(k) retirement savings plan with matching contributions after 6 months of employment; flexible paid time off benefits with up to 22 days of paid annual leave per calendar year (15 days for new hires in their first year, prorated based on the number of pay periods remaining in the year) and 10 days of sick leave; 12 paid holidays and a paid winter break between December 25 and 31 (May not apply to all roles that are required to work during high volume seasons or essential workers. Please check with the hiring manager for confirmation.); paid parental leave, adoption and surrogacy expense reimbursement, fertility benefits; learning and development opportunities; Lifestyle Spending Account; pet adoption assistance and insurance; pre-tax transportation benefits with a generous employer subsidy; employer-paid life insurance and disability benefit; and a variety of National Geographic discounts and perks.

Job Designation

Resident - Our Resident category recognizes that certain staff need to be physically present at Base Camp to do their work. Some Resident staff must be at Base Camp every day to do their jobs, while others may only need to be physically present onsite some of the time to meet looming deadlines or to get work done and may require a unique schedule. As such, this category has been revised to provide maximum flexibility depending on what’s required for each individual role. The days Resident staff come into the office will be determined by their teams and workflow, and they should work with their supervisors to determine their specific schedule. And throughout the year, their schedule may be adjusted based on cyclical work cycles, deadlines, and/or ebbs and flows of work.

Candidates must be legally authorized to work in the United States. This position is not eligible for visa sponsorship.

We encourage you to apply even if your experience is not a 100% match with the position. We are looking for someone with relevant skills and experience, not a checklist that exactly matches the job description. We want to help you grow and in return, you help us grow into a stronger, more inclusive organization.