Senior Associate, Cleaning and Waste Village Operations

LA28 does not provide relocation assistance.

LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community.  

The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles.  

Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place–a team full of diverse perspectives, experiences and expertise. We are guided by the following set of values and behaviors–optimism, integrity, excellence, inclusion, co-creation and boldness–and look forward to hearing about how your past experiences align with them.

Senior Associate, Cleaning and Waste Village Operations:

Reporting to the Head of Cleaning & Waste, the Sr. Associate, Cleaning & Waste Village Operations will lead the planning, readiness, and delivery of Cleaning & Waste operations across Olympic and Paralympic Villages and associated residential environments. This role is responsible for developing operational plans, service level requirements, workforce planning assumptions, readiness activities, and Games-time delivery strategies that support athlete, team official, and village resident experiences. The Sr. Associate will serve as the primary CNW planning lead for assigned Village operations throughout planning, readiness, and Games-time operations.

Key Responsibilities:

Program Development & Planning 

• Lead the development and maintenance of Village-specific Cleaning & Waste operational plans. 
• Review Village operational requirements, residential layouts, occupancy assumptions, and operational models to identify Cleaning & Waste service, workforce, equipment, infrastructure, and operational needs. 
• Develop and maintain Service Level Matrices (SLMs), operational assumptions, and deployment strategies supporting Village operations. 
• Identify operational requirements, risks, constraints, and readiness needs and support mitigation planning. 
• Coordinate the integration of Cleaning & Waste services into Village operational plans, working closely with cross-functional partners. 
• Develop workforce planning assumptions, contractor requirements, and operational deployment strategies supporting Village operations. 
• Maintain planning documents, trackers, schedules, action logs, and readiness deliverables. 
• Lead operational reviews, site visits, planning workshops, and operational assessments throughout the planning lifecycle. 

Village Operations Management 

• Serve as the primary Cleaning & Waste planning lead for assigned Village operations and operational projects. 
• Coordinate Cleaning & Waste operational requirements with Village stakeholders, contractors, and cross-functional partners. 
• Lead contractor planning, integration, onboarding, and operational readiness activities supporting Village operations. 
• Develop Village-specific operating procedures, deployment plans, and operational documentation. 
• Lead operational readiness reviews, exercises, and testing activities supporting Village operations. 
• Develop and maintain planning materials, readiness updates, presentations, reports, and trackers to support operational planning and decision-making. 
• Manage planning milestones, action items, dependencies, and readiness activities, escalating issues and risks as appropriate. 

Sustainability & Environmental Impact 

• Support compliance with applicable environmental, regulatory, and Village requirements. 
• Coordinate waste reduction, recycling, composting, and circular economy initiatives in partnership with Sustainability and Food & Beverage teams. 
• Track and report waste diversion, sustainability, and operational performance metrics. 
• Support compliance with applicable environmental, regulatory, and venue requirements. 

Games-Time Operations Support  

• Lead Cleaning & Waste operations during test events and Games-time delivery supporting assigned Village operations. 
• Monitor operational performance and contractor execution across assigned operational areas. 
• Lead issue escalation, resolution, and contingency implementation as required. 
• Coordinate with Village Management and Functional Area partners to maintain operational continuity throughout Games operations. 
• Track and report operational performance metrics, supporting issue resolution and continuous improvement efforts. 
• Support operational continuity and issue resolution during all phases of Games delivery.  

Background & Requirements:

• 4+ years of experience in village operations, venue operations, residential operations, hospitality operations, facilities management, cleaning operations, waste operations, logistics, or related operational planning environments. 
• Experience supporting large-scale sports, entertainment, convention, hospitality, residential, campus, military housing, university housing, or major event operations preferred. 
• Experience managing multiple projects, stakeholders, and competing priorities. 
• Strong project management, organizational, analytical, and cross-functional collaboration skills. 
• Experience developing and maintaining operational plans, schedules, trackers, and readiness documentation. 
• Olympic, Paralympic, or major event experience preferred. 
• Experience supporting residential, hospitality, campus, or village-style operational environments preferred. 

Expectations:

• Excellent stakeholder management, project planning, organizational, and communication skills. 
• Strong analytical, problem-solving, and decision-making capabilities. 
• Ability to manage multiple priorities and deliverables simultaneously. 
• Demonstrated commitment to operational excellence, collaboration, and continuous improvement. 

Education:

• Bachelor's degree in Event Management, Business Administration, Operations, Facilities Management, Environmental Studies, or a related field preferred. 
• Equivalent combination of education, training, and relevant experience will be considered. 
• Bachelor’s degree or relevant work experience required

Physical Requirements and Working Conditions:

• Ability to work on-site in Los Angeles, CA.  
• Most work will be conducted in an office setting, requiring extended periods of time using computers, phones, and other office equipment.  
• The LA28 office is an open floorplan working environment; employees must be able to work efficiently in an open cubicle environment.

The annual base salary range for this position is $73,000.00 - $98,000.00. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28’s operational business needs and applicable law.

LA28 does not provide relocation assistance.

LA28 is committed to fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. LA28 will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and all applicable laws. We strive to build a team that is inclusive and encourage qualified candidates of all backgrounds, perspectives, and identities to apply. We assess applications based on relevant skills, education, and experience a candidate can add to our team.